2011 MERCEDES-BENZ GLK-Class steering

XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the audio system or on COMAND.
i When an mbrace call has been initiated,
the audio system or COMAND is muted.
The mobile phone is no longer connected
to COMAND. If you must use your mobile
phone, we recommend that you do this only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 220) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 30
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
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Hiding the service messageXPress % or a on the steering wheel.
Displaying the service message
XSwitch on the ignition.XPress = or ; to select the Service
menu on the steering wheel.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Points to remember
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can obtain more information, e.g. on
maintenance work, at an authorized
Mercedes-Benz Center or directly at
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Exterior care
Automatic car wash
GWarning!
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
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Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning the plastic trim
GWarning!
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XWash thoroughly with a damp cloth or use
a leather care agent that has been
recommended and approved by Mercedes-
Benz.
Cleaning real wood and trim strips
XWipe the wooden trim and trim strips with
a damp, lint-free cloth, e.g. a microfiber
cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish for trim strips.
The trim strips have a chrome look but are
mostly made of anodized aluminum and
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Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N while the vehicle is being towed.
The battery must be connected and charged.
Otherwise:
R you will not be able to turn the SmartKey to
position 2 in the ignition lock.
R you will not be able to shift the automatic
transmission to position N.
Vehicles with automatic transmission:
manually release the selector lever lock in
position P(Y page 139).
i Switch the automatic lock ( Y page 173)
off before towing. Otherwise, you could
lock yourself out of the vehicle when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible,
fasten the towing mechanism to the trailer
tow hitch ( Y page 156).
XRemove the towing eye from the vehicle
tool kit ( Y page 245).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
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The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
XPress the mark on cover : inwards, in the
direction of the arrow.
Rear bumper on vehicles with AMG Sports
package: pry cover : out of the bumper
by inserting a blunt, rounded object into the
recess.
XTake cover : off the opening.XScrew in and tighten the towing eye
clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 258).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 105).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing the vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 258).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XTurn the SmartKey to position 2 in the
ignition lock.
XWhen the vehicle is stationary, depress the
brake pedal and hold it down.
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XRelease the parking brake.XSwitch on the hazard warning flashers
( Y page 105).
i
When towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the selector lever to N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XMove the selector lever to P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y page 256).
Have the vehicle transported on a transporter
or trailer.
Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels have become stuck in
loose or muddy ground, pull the vehicle out
with extreme caution, particularly if it is
laden.
Never attempt to recover a stuck vehicle with
a trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
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Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Do not use tires until they are excessively
worn as the tire traction on wet road surfaces
decreases significantly when the tread depth
is less than 1
/ 8 in (3 mm).
Tread wear indicators (TWI) are required by
law. Six indicators are positioned over the tire
tread. They are visible as soon as a tread
depth of approximately 1
/ 16 in (1.6 mm) is
reached. If this is the case, the tire is so worn
that it must be replaced.
The recommended tread depth for summer
tires is at least 1
/ 8 in (3 mm). The
recommended tread depth for winter tires is
at least 1
/ 6 in (4 mm).
Bar marking
: for tread wear is integrated
into the tire tread.
Storing tires
Store tires that are not being used in a cool,
dry and preferably dark place. Protect the
tires from contact with oil, grease and fuel.
Cleaning tires
GWarning
Do not use power washers with circular jet
nozzles (concentrated-power jets) to clean
your vehicle, especially for cleaning tires. You
could otherwise damage the tires and cause
an accident.
Tire pressures
Recommended tire pressures
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
You will find a table of recommended tire
pressures on the Tire and Loading
Information placard on the B-pillar on the
driver's side ( Y page 274). You will find a
table of tire pressures for various operating
conditions on the inside of your vehicle's fuel
filler flap.
Use a suitable pressure gauge. The outer
appearance of a tire does not permit any
reliable conclusion about the tire pressure.
On vehicles equipped with the electronic tire
pressure monitor, the tire pressure can be
checked using the on-board computer.
GWarning
Should the tire pressure drop repeatedly:
266Tire pressuresTires and wheels
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Underinflated tires can:
R wear excessively and/or unevenly
R adversely affect fuel economy
R fail from being overheated
R adversely affect handling
Overinflated tires can:GWarning
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can:
R adversely affect handling
R wear excessively and/or unevenly
R be more likely to become damaged
R adversely affect ride comfort
R increase stopping distance
Checking tire pressures
Important safety notes
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire pressure at least once a month.
Only check and correct tire pressures when
the tires are cold ( Y page 266).
Checking the tire pressures manually
In order to determine and adjust the tire
pressures, proceed as follows:
XRemove the valve cap of the tire you wish
to check.XPress the tire pressure gauge securely onto
the valve.XRead the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard on the
B-pillar on the driver's side of your vehicle.XIf necessary, increase the tire pressure to
the recommended value ( Y page 266).XIf the tire pressure is too high, release air
by pressing down the metal pin in the valve
using the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.XScrew the valve cap onto the valve.XRepeat the steps for the other tires.
Tire pressure loss warning system
(Canada only)
Important safety notes
While the vehicle is in motion, the tire
pressure loss warning system monitors the
set tire pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
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