2011 MERCEDES-BENZ GLK-Class ESP

(GVWR) is specified on the type plate
located on the B-pillar on the driver's side
of your vehicle.
You can find the maximum permissible
values on the type plates of your vehicle
and the trailer. Always observe the lowest
respective value when determining the
maximum weight with which you can load
the vehicle and the trailer.
R The drawbar noseweight acting on the ball
coupling has to be added to the rear axle
weight in order to prevent the permissible
Gross Axle Weight Rating (GAWR) from
being exceeded. The permissible Gross
Vehicle Weight Rating (GVWR) is specified
on the type plate located on the B-pillar on
the driver's side of your vehicle.
i Mercedes-Benz recommends loading the
trailer so that the drawbar noseweight
remains between 8% and 10% of the
permissible gross trailer weight.
i The weight of additional accessories,
passengers, and cargo reduces the
permissible trailer load and drawbar
noseweight for your vehicle.
Checking the vehicle and trailer weight
R To check that the weights of the towing
vehicle and the trailer comply with the
maximum permissible values, have the
vehicle/trailer combination (including the
driver, passengers, and cargo with a fully
laden trailer) weighed on a calibrated
weighbridge.
R Check the permissible axle weight of the
front and rear axle, the Gross Trailer Weight
(GTW), and the drawbar noseweight.
Check the permissible axle weight of the
front and rear axle, the Gross Trailer Weight
(GTW), and the drawbar noseweight.
Trailer power supply
The trailer power socket of your vehicle is
designed for connecting the 7-pin connector
supplied as part of the Mercedes-Benz-
approved trailer coupling.
i Depending on your trailer, you may need
an adapter to connect your trailer to the
vehicle.
Further information is available from any
authorized Mercedes-Benz Center.Towing a trailer159Driving and parkingBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 159Z

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 26).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! If the coolant temperature is too high a
display message is shown.
162Displays and operationOn-board computer and displays
BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 162

If the coolant temperature rises above
248 ‡(120 †), do not drive any further as
this could damage the engine.
Tachometer
The red band in the tachometer indicates the
engine's overrevving range.
! Do not drive in the overrevving range, as
this could damage the engine.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display
The outside temperature display is in the
multifunction display.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
Changes in the outside temperature are
displayed after a short delay.
Speedometer with segments
The segments in the speedometer indicate
which speed range is available.
Cruise control mode:
The segments light up from the stored speed
to the maximum speed.
Operating the on-board computer
The on-board computer is activated as soon
as you turn the SmartKey to position 1 in the
ignition lock.
You can control the multifunction display and
the settings in the on-board computer using
the buttons on the multifunction steering
wheel.:Multifunction display;~6
Makes/accepts or rejects/ends a
call
WX
Adjusts the volume
8
Mute=?
Activates voice control; see the
separate operating instructions?% Press briefly:
Back
Deactivates voice control
Hides display messages% Press and hold:
Selects the standard displayA=;
Calls up the menu and menu barDisplays and operation163On-board computer and displaysBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 163Z

Display messages
Hiding display messages
GWarning
All categories of messages contain important information which should be taken note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz
Center.
Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz
Limited Warranty, or result in property damage or personal injury.
Display messages appear in the multifunction display.
XPress the a or % button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
Message memory
You can read the display messages in the message memory.
XPress = or ; on the steering wheel to select the Service menu.
If there are display messages, the multifunction display shows 2 messages, for example.XPress the 9 or : button to select the entry, e.g. 2 messages.XConfirm with a.XPress the 9 or : button to scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
Display messages175On-board computer and displaysBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 175Z

Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
(Electronic Stability Program), BAS (Brake Assist), hill start
assist and trailer stabilization are not available due to a
malfunction. In addition, the ä and å warning lamps light
up in the instrument cluster.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.÷
ESC Currently
Unavailable See
Operator's ManualGRisk of accident
ESP ®
, BAS, hill start assist and ESP ®
trailer stabilization are
temporarily unavailable. In addition, the ä and å warning
lamps light up in the instrument cluster.
The self-diagnosis function might not be complete, for example.
The brake system continues to function normally, but without the
functions listed above.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.GRisk of accident
ESP ®
, BAS, hill start assist and ESP ®
trailer stabilization are
temporarily unavailable. In addition, the ä and å warning
lamps light up in the instrument cluster.
The on-board voltage may be insufficient, for example.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.176Display messagesOn-board computer and displays
BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 176

Display messagesPossible causes/consequences and M SolutionsGRisk of accident
If the display message is shown and the ä warning lamp flashes
at the same time, ETS (Electronic Traction System) is deactivated.
The brakes on the drive wheels could otherwise overheat.
XLet the brakes cool down until the display message disappears
and the ä warning lamp goes out.
ETS is active again.G
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.Check Child Seat
Pos.
See Operator's
ManualGRisk of injury
Vehicles with BabySmart™ (Canada only):
The BabySmart™ child seat is positioned incorrectly.
XInstall the child seat in the correct position.GRisk of injury
Vehicles with BabySmart™ (Canada only):
The sensor for automatic child seat recognition is faulty.
XVisit a qualified specialist workshop.6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.6
Front Left SRS
Malfunction
Service Required
or
Front Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.Display messages177On-board computer and displaysBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 177Z

Display messagesPossible causes/consequences and M Solutions6
Rear Left SRS
Malfunction
Service Required
or
Rear Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Center SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain
Airbag Malfunction
Service RequiredGRisk of injury
There is a malfunction in the left-hand and/or right-hand window
curtain air bag. The 6 warning lamp also lights up in the
instrument cluster.
XVisit a qualified specialist workshop.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
178Display messagesOn-board computer and displays
BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 178

Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Enabled
See Operator's
ManualThe front-passenger air bag is enabled during the journey,
although:
R there is a child, a small adult or an object weighing less than the
system's weight threshold on the front-passenger seat.
R the front-passenger seat is unoccupied.
The system may detect the additional weight of objects on the
seat or forces acting on the seat.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XSwitch off the ignition.XOpen the front-passenger door.XRemove the child and the child restraint system from the front-
passenger seat.XIf necessary, secure the child in a child restraint system on a
suitable rear seat.XMake sure that there are no objects adding to the weight applied
to the seat. The system may otherwise detect the additional
weight and interpret the seat occupant's weight as greater than
it actually is.XMake sure that the seat is unoccupied and has no objects placed
on it, close the front-passenger door, and switch on the ignition.
Observe the 45(Y page 41) indicator lamps and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 45 indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 41) has deactivated the
front-passenger air bag.
R The Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not appear. Wait
for at least 60 seconds until the necessary system checks have
been completed and to make sure that the display messages do
not appear in the multifunction display.
If these conditions are met, the front-passenger seat can be
occupied again. Whether the 45 indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
If the conditions are not met, the system is not operating correctly.
XVisit a qualified specialist workshop immediately.Display messages179On-board computer and displaysBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 179Z