2011 MERCEDES-BENZ GLK-Class towing

XSlide seat backwards.XTo install: place the floormat in position.XPress floormat eyelets : onto retainer
pins ;.
XTo remove: pull the floormats off
retainers ;.
XRemove the floormat.Features229Loading, stowing and featuresBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 229Z

carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that AUTOTRONIC is in
transmission position N, otherwise the
vehicle could be damaged.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWarning!
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Keep the distance between the vehicle
and the nozzle of the power washer at
11.8 in (30 cm). Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
238CareMaintenance and care
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Vehicle equipment ............................244
After an accident .............................. 245
Where will I find...? ...........................245
Flat tire .............................................. 247
Battery ............................................... 253
Jump-starting .................................... 256
Towing and tow-starting ..................258
Fuses .................................................. 260243Roadside AssistanceBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 243

XRemove stowage tray : in the direction of
the arrow.XRemove stowage tray ; in the direction of
the arrow.=Lug wrench?Towing eyeAJackBFuse allocation chartCWheel boltsDOne pair of glovesERatchet ring spannerFElectric air pumpGValve extractorHFolding wheel chock
Collapsible spare wheel
Removing the collapsible spare wheel
The collapsible spare wheel can be found in
the stowage well under the cargo
compartment floor.
XLift the cargo compartment floor up
( Y page 212).XRemove stowage well :.XTurn retaining screw ; counter-clockwise.XRemove collapsible spare wheel =.XTake the wheel bolts for the collapsible
spare wheel from the vehicle tool kit.
For further information on changing a wheel
and mounting the spare wheel, see
( Y page 247).
Stowing a used collapsible spare wheel
Take the following steps to stow a used
collapsible spare wheel. It will otherwise not
fit in the spare wheel well. Mercedes-Benz
recommends that you have this work carried
out at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
XRemove the valve extractor from the
vehicle tool kit.XUnscrew the valve cap from the valve.XUnscrew the valve insert from the valve and
release the air.
i Fully deflating the tire can take a few
minutes.
XScrew the valve insert back into the valve.XScrew the valve cap back on.246Where will I find...?Roadside Assistance
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XTransport the faulty wheel in the cargo
compartment.
Further information on stowing the
collapsible spare wheel (Y page 246).
iWhen you are driving with the collapsible
spare wheel mounted, the tire pressure
loss warning system or the tire pressure
monitor cannot function reliably. Only
restart the tire pressure loss warning
system/tire pressure monitor when the
defective wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor: all
mounted wheels must be equipped with
functioning sensors and the defective
wheel should no longer be in the vehicle.
Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Observe the service intervals in the Service
Booklet or for further information consult a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked up for
a long period of time.
GWarning
Comply with safety precautions and take
protective measures when handling batteries.
Risk of explosionFire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.Keep children away.Observe this Operator's
Manual.
HEnvironmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to an authorized Mercedes-Benz Center
or to a special collection point for old
batteries.
GWarning
Failure to follow these instructions can result
in severe injury or death.
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Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N while the vehicle is being towed.
The battery must be connected and charged.
Otherwise:
R you will not be able to turn the SmartKey to
position 2 in the ignition lock.
R you will not be able to shift the automatic
transmission to position N.
Vehicles with automatic transmission:
manually release the selector lever lock in
position P(Y page 139).
i Switch the automatic lock ( Y page 173)
off before towing. Otherwise, you could
lock yourself out of the vehicle when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible,
fasten the towing mechanism to the trailer
tow hitch ( Y page 156).
XRemove the towing eye from the vehicle
tool kit ( Y page 245).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
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The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
XPress the mark on cover : inwards, in the
direction of the arrow.
Rear bumper on vehicles with AMG Sports
package: pry cover : out of the bumper
by inserting a blunt, rounded object into the
recess.
XTake cover : off the opening.XScrew in and tighten the towing eye
clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 258).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 105).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing the vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 258).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XTurn the SmartKey to position 2 in the
ignition lock.
XWhen the vehicle is stationary, depress the
brake pedal and hold it down.
XRelease the brake pedal.Towing and tow-starting259Roadside AssistanceBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 259Z

XRelease the parking brake.XSwitch on the hazard warning flashers
( Y page 105).
i
When towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the selector lever to N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XMove the selector lever to P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y page 256).
Have the vehicle transported on a transporter
or trailer.
Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels have become stuck in
loose or muddy ground, pull the vehicle out
with extreme caution, particularly if it is
laden.
Never attempt to recover a stuck vehicle with
a trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
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