2011 MERCEDES-BENZ GLK-Class stop start

Never fold a windshield wiper arm without
a wiper blade back onto the windshield/
rear window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
Replacing the windshield wiper blades
Removing the wiper blades
! Before changing the wiper blades, always
set the wiper arms to a vertical position
using the combination switch. There is
otherwise a risk of damaging the hood.
Moving the wiper arms to a vertical
position
Vehicles without KEYLESS-GO
XTurn the key to position 1 or 2 in the ignition
lock.
XSet the windshield wipers to
position ° on the combination switch.
XWhen the wiper arms have reached a
vertical position, turn the key to position
0 and remove it from the ignition lock.
Vehicles with KEYLESS-GO
XSwitch off the engine.XTake your foot off the brake pedal.XSet the windshield wipers to
position ° on the combination switch.
XPress the Start/Stop button repeatedly
until the windshield wipers start.
XWhen the wiper arms have reached a
vertical position, press the Start/Stop
button.
Removing the wiper bladesXFold the wiper arm away from the
windshield until it engages.
XSet the wiper blade at right angles to the
wiper arm.
XRemove the wiper blade from the retainer
on the wiper arm in the direction of the
arrow.
Installing the wiper blade
XSlide the new wiper blade into the retainer
on the wiper arm in the opposite direction
to the arrow.
Make sure that the wiper blade slides fully
into the retainer on the wiper arm.
XTurn the wiper blade parallel to the wiper
arm.
XFold the wiper arm back onto the
windshield.
Replacing the rear window wiper blade
GWarning
The wiper arm could be set in motion and
injure you if the windscreen wipers are
switched on.
Remove the key from the ignition lock before
replacing the wiper blade.
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Removing the wiper bladeXRemove the key from the ignition lock.XFold wiper arm : away from the rear
window until it engages.
XPosition wiper blade ; at a right angle to
wiper arm :.
XHold wiper arm : and press wiper
blade ; in the direction of the arrow until
it is released.
XRemove wiper blade ;.
Installing the wiper blade
XPlace new wiper blade ; onto wiper
arm :.
XHold wiper arm : and press wiper
blade ; in the opposite direction to the
arrow until it engages.
XMake sure that wiper blade ; is seated
correctly.
XPosition wiper blade ; parallel to wiper
arm :.
XFold wiper arm : back onto the rear
window.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
key from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.
XRemove the cause of the obstruction.XSwitch the windshield wipers back on.
The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.
XHave the windshield wipers checked at a
qualified specialist workshop.
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SmartKey positions
SmartKeygTo remove the SmartKey
(shift the transmission to position P)1Power supply for some consumers, such
as the windshield wipers2Ignition (power supply for all consumers)
and drive position3To start the engine
Once the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. The indicator lamps of the low-beam
headlamps, high-beam headlamps, turn
signal lamps or front fog lamps only light up
if the low-beam headlamps, high-beam
headlamps, turn signal lamps or front fog
lamps are switched on. If an indicator lamp
does not light up when the ignition is switched
on, check it and replace it if necessary. If an
indicator lamp does not go out after starting
the engine or lights up while the vehicle is in
motion, see ( Y page 195).
If the SmartKey is in position 0 in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The
steering is then locked. To unlock, remove the
SmartKey and reinsert it in the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The battery may otherwise discharge.If you cannot turn the SmartKey in the ignition
lock, the vehicle battery may not be charged
sufficiently.XCheck the vehicle battery and charge if
necessary ( Y page 254).
or
XJump-start the vehicle ( Y page 256).
i
The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
Vehicles with KEYLESS-GO are equipped with
a SmartKey with an integrated KEYLESS-GO
function and a detachable Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then you can insert the
SmartKey in the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. However, you should
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button and the
electrical equipment can be operated while
the SmartKey is in the vehicle.
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:Start/Stop button;Ignition lockXInsert Start/Stop button : into ignition
lock ;.
i
When you insert Start/Stop button :
into ignition lock ;, the system requires a
detection time of two seconds before you
can use Start/Stop button :.
XShift the transmission to position P.XDo not press the brake pedal.
Start/Stop button
=USA only?Canada onlyXPosition 0: if Start/Stop button : has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.XPosition 1: press Start/Stop button :.
You can now activate the windshield
wipers, for example.i If you then open the driver's door when in
this position, the power supply is
deactivated.XPosition 2 (ignition): press Start/Stop
button : twice.
i
If you press Start/Stop button : once
when in this position and the driver's door
is open, the power supply is deactivated
again.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. The indicator lamps of the low-beam
headlamps, high-beam headlamps, turn
signal lamps or front fog lamps only light up
if the low-beam headlamps, high-beam
headlamps, turn signal lamps or front fog
lamps are switched on. If an indicator lamp
does not light up when the ignition is switched
on, check it and replace it if necessary. If an
indicator lamp does not go out after the
engine is started or if it lights up while the
vehicle is in motion, see ( Y page 195).
Starting the engine
Important safety notes
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
! Do not depress the accelerator pedal
when starting the engine.
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Automatic transmissionXShift the transmission to position P.
i
The transmission position display in the
multifunction display shows P.
Starting procedure with the SmartKey
XTurn the SmartKey to position 3 in the
ignition lock (Y page 129) and release it as
soon as the engine is running.
Using KEYLESS-GO to start the engine
GWarning!
As long as the SmartKey is in your vehicle, the
vehicle can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey in the ignition lock. The
SmartKey must be in the vehicle.
XThe Start/Stop button must be inserted in
the ignition lock.
i To start the engine with the SmartKey
instead of with KEYLESS-GO, remove the
Start/Stop button from the ignition lock.
XDepress the brake pedal and keep it
depressed.XPress the Start/Stop button once
( Y page 129).
The engine starts.Pulling away
Automatic transmissionGWarning
It is dangerous to shift AUTOTRONIC out of
parking position P or neutral position N if the
engine speed is higher than idle speed. If your
foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle
and hit someone or something. Only shift into
gear when the engine is idling normally and
when your right foot is firmly on the brake
pedal.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
XDepress the brake pedal and keep it
depressed.XShift the transmission to position D or R.XWait until the gear change is completed
before pulling away.XRelease the parking brake ( Y page 143).XRelease the brake pedal.XCarefully depress the accelerator pedal.
!
If a warning tone sounds and the
Release Park. Brake message appears
in the instrument cluster, the parking brake
is still applied. Release the parking brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 173).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
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Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 131) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 256).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
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Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever cover in the
center console. This can damage the
selector lever cover.
XDepress the parking brake firmly.XPry out selector lever gaiter : with a flat,
blunt object (e.g. a screwdriver wrapped incloth) from the right-hand edge, pulling it
up and out.XPress release button ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
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Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 129) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle using the mechanical key ( Y page 71).XOpen the tailgate.XManually unlock the fuel filler flap using the emergency release
( Y page 141).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 141).XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R
Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
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