2011 MERCEDES-BENZ GLK-Class service

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2045845481
É2045845481ÃËÍ
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1, 2, 3 ...
115 V socket ...................................... 218
12 V socket ........................................ 217
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 156
A
ABS (Anti-lock Braking System) Display message ............................ 181
Function/notes ................................ 62
Warning lamp ................................. 197
Accident (notes) ................................ 245
Active light function (display
message) ............................................ 186
Active service system see Service interval display
Air bags
Display message ............................ 179
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 120
Air distribution
Setting ........................................... 121
Airflow
Setting ........................................... 122
Air nozzles
see Air vents .................................. 124
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................123
Air vents ............................................. 124
Glove box ....................................... 125
Important safety information .........124
Rear ............................................... 125
Setting the center air vents ...........124
Setting the side air vents ...............124
Alarm system
see ATA
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Ashtray ............................................... 215
ATA (Anti-Theft Alarm system) Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 168
AUTO lights see Light sensor
Automatic car wash .......................... 237
Automatic transmission Display message ............................ 192
Driving tips .................................... 136
Emergency running mode ..............139
Kickdown ....................................... 136
Malfunction .................................... 139
Program selector button ................137
Pulling away ................................... 131
Releasing the parking lock
manually ........................................ 139
Selector lever ................................ 134
Starting .......................................... 131
Trailer towing ................................. 136
B
Backrest (display message) ............. 193
Bag hook ............................................ 210
BAS (Brake Assist System) ................. 62
Battery Charging ........................................ 254
Checking (SmartKey) .......................72
Display message ............................ 188
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Display (cleaning instructions) ........ 241
Display messages Brakes ........................................... 181
Calling up (on-board computer) .....175
Clearing (on-board computer) ........175
Driving systems ............................. 189
Engine ............................................ 186
KEYLESS-GO .................................. 194
Lamps ............................................ 186
Safety systems .............................. 176
Service interval display ..................236
SmartKey ....................................... 193
Tires ............................................... 189
Vehicle ........................................... 192
Distance recorder ............................. 166
Door Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 173
Display message ............................ 192
Emergency locking ........................... 77
Emergency unlocking .......................77
Opening (from inside) ......................76
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................75
Drinking and driving ......................... 144
Drinks holder see Cup holder
Drive program
Automatic ...................................... 137
Drive program display ...................... 135
Driving abroad ................................... 149
Driving on flooded roads .................. 147
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 65
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
BAS (Brake Assist System) ..............62
Overview .......................................... 61Driving systems
Cruise control ................................ 149
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Driving tips ........................................ 136
Downhill gradients .........................145
Driving on flooded roads ................147
Towing a trailer .............................. 156
Wet road surface ........................... 146
Winter ............................................ 149
DVD audio (on-board computer) ...... 169
E
EASY-ENTRY feature ............................ 96
Activating/deactivating (on-
board computer) ............................ 173
EASY-EXIT feature ............................... 96
Activating/deactivating (on-
board computer) ............................ 173
Crash-responsive ............................. 97
EBD (Electronic Brake force
Distribution) Display message ............................ 182
Function/notes ................................ 65
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 141
Vehicle ............................................. 77
Emergency running mode
Automatic transmission .................139
Emergency spare wheel
Storage location ............................ 246
Stowing .......................................... 246
Emergency tensioning device
Function ........................................... 54
Safety guidelines ............................. 35
Emergency unlocking
Tailgate ............................................ 81
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Emissions purificationService and warranty information ....17
Engine
Irregular running ............................ 133
Starting problems ..........................133
Starting the engine with the key ....131
Starting with KEYLESS-GO .............131
Switching off .................................. 142
Warning lamp Check Engine ..........200
Engine electronics
Malfunction .................................... 133
Engine number .................................. 294
Engine oil Adding ........................................... 234
Checking the oil level ..................... 233
Display message ............................ 188
Lubricant additives ........................297
Notes about oil grades ................... 297
Viscosity ........................................ 297
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating ...................63
Display message ............................ 176
ETS/4ETS ........................................ 63
Important safety information ...........63
Trailer stabilization ........................... 64
Warning lamp ................................. 198
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 145
Exhaust tail pipe (cleaning
instructions) ...................................... 241
Exterior lighting see Lights
Exterior mirrors
Adjusting ......................................... 97
Dipping (automatic) .........................98
Folding in/out (automatically) .........98
Folding in/out (electrically) .............98
Folding in when locking (on-board
computer) ...................................... 174
Out of position ................................. 98
Setting ............................................. 98Storing settings (memory
function) ........................................ 100
Storing the parking position ............. 99
Exterior view ........................................ 24
F
First-aid kit ......................................... 245
Flat tire Changing a wheel/mounting the
spare wheel ................................... 247
Preparing the vehicle .....................247
Raising the vehicle .........................248
Floormat ............................................. 228
Front fog lamp (display message) ... 185
Fuel Additives ........................................ 296
Notes ............................................. 296
Premium-grade unleaded gasoline . 296
Refueling ........................................ 140
Specifications ................................ 296
Troubleshooting ............................. 142
Fuel consumption
Current (on-board computer) .........166
Notes ............................................. 144
Fuel filler cap (display message) ..... 189
Fuel filler flap Emergency release ........................141
Opening/closing ............................ 140
Fuel level
Calling up the range (on-board
computer) ...................................... 166
Fuses
Dashboard fuse box .......................261
Fuse allocation chart .....................261
Fuse box in the cargo
compartment ................................. 262
Fuse box in the engine
compartment ................................. 261
Notes ............................................. 260
G
Garage door opener Clearing the memory .....................227
Notes ............................................. 224
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Low-beam headlamps ....................103
Rear fog lamp ................................ 104
Switching the daytime driving
lights on/off (on-board computer) . 172
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 172
Switching the surround lighting
on/off (on-board computer) ..........172
Light sensor (display message) ....... 186
Loading guidelines ............................ 206
Locking Automatic ........................................ 76
Emergency locking ........................... 77
From inside the vehicle (central
locking button) ................................. 76
Locking verification signal (on-
board computer) ............................... 173
Low-beam headlamp (display
message) ............................................ 183
Luggage net ....................................... 208
Lumbar support ................................... 94
4-way lumbar support ......................94
M
M+S tires ............................................ 148
Main-beam headlamps (display
message) ............................................ 184
Malfunction message see Display messages
Malfunctions relevant to safety
Reporting ......................................... 21
mbrace
Call priority .................................... 223
Display message ............................ 177
Downloading destinations
(COMAND) ..................................... 223
Emergency call .............................. 220
Important safety notes ..................219
Locating a stolen vehicle ...............224
MB info call button ........................222
Remote vehicle locking ..................224
Roadside Assistance button ..........221
Self-test ......................................... 219
System .......................................... 219
Vehicle remote unlocking ..............223
Mechanical key
Function/notes ................................ 71
Memory card (on-board computer) . 169
Memory function ............................... 100
Menu (on-board computer) Audio ............................................. 168
DVD ............................................... 169
Navigation ..................................... 167
Overview of menus ........................165
Service ........................................... 170
Settings ......................................... 171
Telephone ...................................... 169
Trip ................................................ 166
Message memory .............................. 175
Messages see Display messages
Mirrors
Sun visor ........................................ 215
see Exterior mirrors or Rear-view mirror
MP3
Operating (on-board computer) .....169
see separate operating instructions
Multifunction display ........................ 164
Multifunction steering wheel Operating the on-board computer . 163
Overview .......................................... 28
N
Navigation On-board computer .......................167
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 49
Resetting after being triggered ........50
Notes on breaking-in a new
vehicle ................................................ 128
O
Occupant Classification System
(OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Occupant safety
Children in the vehicle .....................55
System overview .............................. 34
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Octane number (fuel) ........................ 296
Odometer ........................................... 166
Off-road 4MATIC .......................................... 156
Oil
see Engine oil
On-board computer
Audio menu ................................... 168
Convenience submenu ..................173
Display messages ..........................175
Factory settings ............................. 174
Important safety notes ..................162
Instrument cluster submenu ..........171
Lighting submenu .......................... 172
Message memory .......................... 175
Navigation menu ............................ 167
Operating video DVD .....................169
Operation ....................................... 163
Overview of menus ........................165
Service menu ................................. 170
Settings menu ............................... 171
Standard display submenu ............166
Telephone menu ............................ 169
Time/Date submenu .....................171
Trip menu ...................................... 166
Vehicle submenu ........................... 173
Opening and closing the side trim
panels ................................................. 112
Operating system see On-board computer
Outside temperature
Display ........................................... 163
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 293
Paintwork (cleaning instructions) ... 239
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 86
Resetting ......................................... 87
Parking ............................................... 142
Parking aid
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Parking brake .................................... 143
Parking lamp (display message) ...... 185
Parking lock Releasing manually (automatic
transmission) ................................. 139
Parking position
Exterior mirror on the front-
passenger side ................................. 99
PARKTRONIC
Activating/deactivating .................153
Function/notes ............................. 151
Malfunction .................................... 154
Problem ......................................... 154
Range of the sensors .....................152
Trailer towing ................................. 153
Warning display ............................. 152
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 144
Permanent display (on-board
computer) .......................................... 171
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 241
Power supply (trailer) ....................... 159
Power washers .................................. 238
Power windows see Side windows
Product information ............................ 17
Program selector button .................. 137
Pulling away Automatic transmission .................131
R
Radio Changing stations (on-board
computer) ...................................... 168
see separate operating instructions
Range (on-board computer) ............. 166
Rear compartment Setting the airflow .........................122
Setting the air vents ......................125
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Rear fog lamp (display message) ..... 185
Rear seat backrest Display message ............................ 193
Rear seat backrest (display
message) ............................................ 193
Rear view camera Function/notes ............................. 154
Rear view camera (cleaning
instructions) ...................................... 240
Rear-view mirror Anti-glare (manual) ..........................97
Dipping (automatic) .........................98
Rear window heating
Malfunction .................................... 123
Switching on/off ........................... 123
Rear window wiper ........................... 114
Replacing the wiper blade .............. 115
Refueling ............................................ 140
Remote control Programming (garage door
opener) .......................................... 225
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 189
Warning lamp ................................. 200
Restraint systems
see SRS
Reversing lamp (display message) .. 185
Roadside Assistance (breakdown) .... 18
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 87
Panorama roof with power tilt/
sliding panel ..................................... 86
Roof carrier ................................ 213, 214
Roof lining and carpets (cleaning
guidelines) ......................................... 242
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 167S
Safety Children in the vehicle .....................55
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest (rear)
Folding forwards/back ..................208
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
center rear-compartment seat .........53
Cleaning ......................................... 242
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 54
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 196
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............95
Seats
Adjusting (electrically) .....................92
Adjusting the 4-way lumbar
support ............................................ 94
Adjusting the head restraint ............93
Adjusting the lumbar support ..........94
Cleaning the cover .........................242
Correct driver's seat position ........... 90
Important safety notes ....................91
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off .........95
Sensors (cleaning instructions) ....... 240
Service indicator see Service interval display
Service interval display .................... 236
Displaying a service message (on-
board computer) ............................ 237
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Service productsBrake fluid ..................................... 298
Capacities ...................................... 295
Coolant (engine) ............................ 298
Engine oil ....................................... 297
Fuel ................................................ 296
Important safety notes ..................294
Notes ............................................. 294
Refrigerant (air-conditioning
system) .......................................... 298
Washer fluid ................................... 299
Settings
Factory (on-board computer) .........174
On-board computer .......................171
Shift ranges ....................................... 137
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 185
Side windows Convenience closing feature ............83
Convenience opening feature ..........83
Important safety information ...........81
Opening/closing .............................. 82
Resetting ......................................... 84
Troubleshooting ............................... 84
Sliding sunroof
Important safety information ...........85
Troubleshooting ............................... 88
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .................68, 72
Convenience closing feature ............83
Convenience opening feature ..........83
Display message ............................ 193
Important safety notes ....................68
Malfunction ...................................... 74
Starting the engine ........................131
Snow chains ...................................... 148
Socket ................................................ 217
Dashboard ..................................... 217
Luggage compartment ...................217
Rear compartment .........................217
SOS
see mbrace Spare wheel
Notes/data .................................... 289
Storage location ............................ 246
Stowing .......................................... 246
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 166
Segments ...................................... 163
Setting the unit (on-board
computer) ...................................... 171
SRS (Supplemental Restraint
System) Display message ............................ 177
Introduction ..................................... 34
Warning lamp ................................. 199
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 166
Starting the engine Important safety notes ..................130
Station
see Radio
Steering (display message) .............. 193
Steering wheel Adjusting (electrically) .....................96
Adjusting (manually) ........................96
Buttons (on-board computer) ......... 163
Cleaning ......................................... 241
Important safety notes ....................95
Memory function (storing
settings) ........................................... 96
Storing settings (memory
function) ........................................ 100
Stowage compartments
Armrest (under) ............................. 207
Glove box ....................................... 207
Stowage space
Cup holders ................................... 214
Important safety information .........206
Submenu (on-board computer)
Convenience .................................. 173
Factory setting ............................... 174
Instrument cluster .........................171
Lights ............................................. 172
Standard display ............................ 166
Time/Date ..................................... 171
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