Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N while the vehicle is being towed.
The battery must be connected and charged.
Otherwise:
R you will not be able to turn the SmartKey to
position 2 in the ignition lock.
R you will not be able to shift the automatic
transmission to position N.
Vehicles with automatic transmission:
manually release the selector lever lock in
position P(Y page 139).
i Switch the automatic lock ( Y page 173)
off before towing. Otherwise, you could
lock yourself out of the vehicle when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible,
fasten the towing mechanism to the trailer
tow hitch ( Y page 156).
XRemove the towing eye from the vehicle
tool kit ( Y page 245).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
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The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
XPress the mark on cover : inwards, in the
direction of the arrow.
Rear bumper on vehicles with AMG Sports
package: pry cover : out of the bumper
by inserting a blunt, rounded object into the
recess.
XTake cover : off the opening.XScrew in and tighten the towing eye
clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 258).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 105).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing the vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 258).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XTurn the SmartKey to position 2 in the
ignition lock.
XWhen the vehicle is stationary, depress the
brake pedal and hold it down.
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determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
iIf a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the parking
brake.
XSwitch off all electrical consumers.XRemove the key from the ignition lock.
The fuses are located in various fuse boxes:
Rfuse box on the driver's side of the
dashboard
Rfuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
Rfuse box in the stowage well under the
trunk floor on the right-hand side of the
vehicle, when viewed in the direction of
travel
The fuse allocation chart is located in the
vehicle tool kit (Y page 245) in the stowage
compartment under the trunk floor.
Fuse box in the cockpit
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover.
XTo open: pull out cover : slightly at the
bottom in the direction of arrow =.
XPull cover : outwards in the direction of
arrow ; and remove it.
XTo close: clip in cover : on the front of
the dashboard.
XFold cover : inwards until it engages.
Fuse box in the engine compartment
XMake sure that the windshield wipers are
turned off.
GRisk of injury
Make sure that the windshield wipers are
turned off and the key is pulled out of the
ignition lock before you open the cover of the
fuse box. Otherwise, the windshield wipers
and the wiper rods above the cover could be
set in motion. This could lead to you or others
being injured by the wiper rods.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 293).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
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Engine number:Emissions control information label,
including the certification of both federal
and Californian emissions reference
values;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
www.mbusa.com (USA only).
GWarning
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately.
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CapacitiesVehicle modelCapacityFuel, coolant,
lubricants etc.Engine oil and
filterAll models7.4 US qt (7.0 l)Approved engine
oilsPower steeringAll modelsApproximately 1.1 US qt
(1.0 l)MB power steering
fluid or approved
Dexron III ATFCooling systemAll modelsApproximately 8.9 US qt
(8.4 l)MB 325.0 corrosion
inhibitor/antifreeze
agentTank capacityAll models17.4 US gal. (66.0 l)Gasoline engines:
premium-grade
unleaded gasoline
(at least 91 octane,
average value
between 96 RON/
86 MON)
Diesel engines:
ULTRA-LOW
SULFUR DIESEL
FUEL (ULSD,
maximum sulfur
content 15 ppm)ReserveAll modelsApproximately 2.1 US gal.
(8.0 l)Air-
conditioning
systemAll models—Refrigerant R134a
and special PAG
lubricant (never
R 12)Windshield/
headlamp
cleaning
systemAll models6.3 US qt (6.0 l)MB windshield
washer
concentrate 37
( Y page 299)
Mixing ratio for
washer fluid
( Y page 299)37
Mixed with water or premixed washer fluid with antifreeze protection.Service products and capacities295Technical dataBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 295Z
Fuel
Important safety notesGWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline must be used.
If premium-grade unleaded gasoline is
unavailable and regular gasoline is used,
observe the following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and add the
rest as soon as possible with premium-
grade unleaded gasoline.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R when the vehicle is carrying a light cargo,
e.g. two passengers without luggage, do
not allow the engine to rev above
3000 rpm.
R when the vehicle is fully loaded or being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 2
/ 3 of the pedal travel.
Fuel requirements
Use only premium-grade unleaded gasoline.
The octane number should be at least 91.
Details can be found on the gas pump. The
octane number is the average value of the
Research Octane Number (RON) and Motor
Octane Number (MON): (RON + MON) / 2,
also known as knock resistance.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used
if the concentration of the additives in the fuel
does not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline
including other additives must not exceed 3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline can be used.
All of these mix fuels must fulfill the fuel
requirements, e.g.:
R knock resistance
R boiling point
R vapor pressure
Additives in gasoline
One of the major problems in engine design
is the creation of carbon deposits during the
process of burning fuel. Mercedes-Benz
recommends that you use fuel brands that
have the additives which prevent the build up
of carbon deposits.
If you use fuels without these additives for a
longer period of time, there may be a build up
of carbon deposits, especially on the inlet
valves and in the combustion chamber.
This could lead to engine running problems,
e.g.:
R warm-up hesitation
R unstable idle
R knocking/pinging
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Rmisfire
R power loss
In areas where carbon deposits may be
encountered due to lack of availability of
gasoline which contains these additives,
Mercedes-Benz recommends the use of
additives approved for use in Mercedes-Benz
vehicles.
Consult an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
to view a list of approved products. Observe
the instructions for use on the product label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage or malfunctions can result that are
not covered:
R by the Mercedes-Benz Limited Warranty
R by an existing Limited Warranty
R by an extended Limited Warranty
Engine oil
Points to remember
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. For this reason, only use
engine oils and oil filters that are approved for
vehicles with a service system.
Contact an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
for a list of approved engine oils and oil filters.
! Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. Otherwise,
you may cause damage to the engine or
exhaust gas aftertreatment; this is not
covered by the Mercedes-Benz Limited
Warranty.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
Mercedes-Benz recommends MOBIL OIL.
The table shows which engines oil have been
approved for your vehicle.ModelEngine
modelMB
ApprovalGLK 350 38272229.5GLK 350 4MATIC272229.5
i
MB Approval is stated on the containers.
Lubricant additives
! Do not mix any lubricant additives with
the engine oil. This could damage the
engine. Damage resulting from the use of
such lubricant additives in the engine oil is
not covered by the Mercedes-Benz Limited
Warranty.
Engine oil viscosity
Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Using the table below, make sure that the SAE
classification (viscosity) is sufficient for the
temperatures at which the vehicle is
operated. The low temperature
characteristics of engine oils can deteriorate
significantly, e.g. by aging, soot and fuel
deposits. It is therefore recommended that
you carry out oil changes regularly using an
approved engine oil with the appropriate SAE
classification.
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