2011 MERCEDES-BENZ GL350 BlueTEC phone

The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 38
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XThe stowage compartment under the
armrest ( Y page 265).XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 39
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
38
USA only.
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Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. If you must
use your mobile phone, we recommend
that you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.XSelect Yes using the = button or
select ; on COMAND.XPress the 9 button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 284) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
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section using your ID number and
password 40
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the Call
Connected message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the tailgate handle for more than
20 seconds before receiving authorization
for remote unlocking from the Response
Center, you must wait 15 minutes before
you can pull on the handle of the tailgate
again.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
Garage door opener
Important safety notes
Up to three different door and gate systems
can be operated using the remote control
integrated in the overhead control panel.
i Certain garage door openers are not
compatible with the integrated remote
control. If you experience difficulties with
the programming of the integrated remote
control, contact an authorized Mercedes-
Benz Center or call the following telephone
assistance service:
R USA: Mercedes-Benz Customer
Assistance Center on
1-800-FOR-MERCedes
R Canada: Customer Service
on1-800-387-0100GWarning
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
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Checking the oil level using the oil
dipstick
Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
XPull oil dipstick : out of the dipstick guide
tube.
XWipe off oil dipstick :.XSlowly insert oil dipstick : into the
dipstick guide tube to the stop, and take it
out again.
The oil level is correct if the level is between
MIN mark = and MAX mark ;.
XAdd oil if necessary.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters which
have been approved for vehicles with a
service system. A list of the engine oils and
oil filters that have been tested and
approved according to the Mercedes-Benz
specifications for service products can be
found on the Internet at http://
www.mbusa.com (USA only). Further
information on tested and approved engine
oils and oil filters can be obtained from any
authorized Mercedes-Benz Center.
The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter later
than the specified replacement interval
required by the service system
Rusing engine oil additives
Example: engine oil cap
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Fill carefully to the maximum mark on the oil
dipstick.
iThe difference in quantity between the
MIN mark and the MAX mark on the
dipstick is (depending on the engine)
approximately 1.6 to 2.1 US qt. (1.5 to 2 l).
! Do not add too much oil. If the oil level is
above the MAX mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
296Engine compartmentMaintenance and care
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responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure indicator lamp. When the
system detects a malfunction, the indicator
lamp will flash for approximately 1 minute and
then remain illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is lit, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction indicator after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i If the tire pressure monitoring system
malfunctions, it may take up to 10 minutes
before the malfunction is displayed to you
by the tire pressure warning lamp flashing
for 60 seconds and then remaining lit.
When the error has been rectified, the tire
pressure warning lamp goes out after a few
minutes of driving.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the multifunction display.
i The tire pressure values in the on-board
computer may deviate from the inflation
pressure as measured using a tire pressure
checker at the filling station. The tire
pressures shown in the on-board computer
refer to pressures at sea level. At highaltitudes, a tire pressure checker will
display a higher tire pressure than the on-
board computer. In this case do not reduce
the tire pressure.
i If radio transmitting equipment (e.g. radio
headphones, a two-way radio) is operated
in or near the vehicle, this can lead to the
function of the tire pressure monitor being
impaired.
i This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Checking the tire pressure
electronicallyXMake sure that the key is in position
2 (Y page 147) in the ignition lock.XPress and hold the V or U button on
the multifunction steering wheel until the
standard display appears in the
multifunction display ( Y page 218).XPress and hold the & or * button
until the current tire pressure of each tire
is shown in the multifunction display.
If the vehicle has been parked for longer than
20 minutes and subsequently you have not
driven faster than 15 mph (25 km/h), the
Tire pressure displayed after
driving for a few minutes message is
shown.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors. As long as it is not possible to
allocate tire pressure values to individual
wheel positions, the Tire Pressure
342Tire pressuresTires and wheels
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