2011 MERCEDES-BENZ G-CLASS emergency towing

Uniform Tire Quality Grading
Standards (definition) ....................267
Unladen weight (definition) ............268
Wear indicator (definition) .............269
Wheel rim (definition) ....................267
Top Tether ............................................ 53
Tow-away alarm .................................. 60
Towing ................................................ 242
Important safety guidelines ...........240
Towing eye
Front .............................................. 240
Rear ............................................... 240
Trailer loads and drawbar
noseweights ...................................... 260
Transfer case Display message ............................ 182
Shift ranges ................................... 126
Transmission position display ......... 122
Transmission positions .................... 122
Transporting the vehicle .................. 241
Traveling uphill Brow of hill ..................................... 146
Trip computer (on-board
computer) .......................................... 166
Trip odometer Calling up ....................................... 160
Turn signal
Display message ............................ 172
Turn signals ......................................... 93
TWR (permissible trailer drawbar
noseweight) (definition) ................... 269
Type identification plate see Vehicle identification plate
U
Ultrasonic backing up aid Function/notes ............................. 149
Malfunction .................................... 152
Range of the sensors .....................150
Warning display ............................. 150
Unlocking
Emergency unlocking .......................68
From inside the vehicle (central
unlocking button) ............................. 67
V
Vanity mirror Sun visor ........................................ 198
Vehicle
Data acquisition ............................... 21
Emergency unlocking .......................68
Equipment ....................................... 17
Individual settings (on-board
computer) ...................................... 162
Loading .......................................... 256
Lowering ........................................ 234
Maintenance .................................... 18
Parking up ..................................... 135
Raising ........................................... 233
Reporting problems .........................20
Towing away .................................. 240
Tow-starting ................................... 240
Transporting .................................. 241
Vehicle dimensions
Technical data ............................... 281
Vehicle identification number
see VIN
Vehicle identification number
(VIN) ................................................... 275
Vehicle identification plate .............. 275
Vehicle tool kit .................................. 229
Vehicle weights Technical data ............................... 281
Ventilation
Setting the air distribution .............109
Setting the airflow .........................110
Video (DVD) ........................................ 161
Video DVD (on-board computer) ...... 161
VIN ...................................................... 275
W
Warning and indicator lamps ABS ................................................ 185
Brakes ........................................... 183
Check Engine ................................. 188
ESP ®
OFF ....................................... 186
Fuel tank ........................................ 188
PASSENGER AIRBAG OFF ................39
Reserve fuel ................................... 188
Seat belt ........................................ 184
Index15ProCarManuals.com

Possible causes of malfunction:
R the on-board voltage is not within a
permissible voltage range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high switch-on current.
In that case, there is a possibility that these
devices will not function properly as 115 V
socket : is not able to provide a high
enough current.
If indicator lamp ; still does not light up,
consult a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
mbrace 15
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 16
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available mobile
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the COMAND volume controller.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 17
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
15 The system is called TELE AID in Canada.
16 USA only.
17 USA only.202FeaturesLoading, stowing and features
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GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is provided, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
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established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for the voice connection with the
Response Center.XAfter the emergency call is ended, close
cover :.GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance buttonXOpen the stowage space under the armrest
( Y page 193).XPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting call message appears in
the multifunction display and the COMAND
system is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. The
voice output is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
XDescribe the type of assistance needed.204FeaturesLoading, stowing and features
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Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of the COMAND
system can be found in the separate
COMAND operating instructions.
Destination Download gives you access to a
database with over ten million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.XSelect Yes using the = or ; button
on COMAND.XPress 9 on COMAND to confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote unlocking
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPress and hold the release button on the
rear door handle for at least 20 seconds
until the indicator lamp in the SOS button
( Y page 203) begins flashing.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
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