2011 MERCEDES-BENZ E350 4MATIC Owner's Manual

Vehicle equipment ............................384
Genuine Mercedes-Benz parts .........384
Warranty ............................................ 384
Vehicle identification plates ............385
Service products and capacities .....386
Vehicle data ...................................... 393383Technical dataBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 383

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 385).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
384WarrantyTechnical data
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Vehicle identification plates
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
XOpen the driver's door.
You see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;VIN=Paint code number
Example: vehicle identification plate (Canada only)
;VIN=Paint code numberiThe data on the type plate is only an
example. This data is vehicle-specific and
can differ from the data given here. The
data that applies to your vehicle can be
found on your vehicle's type plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
Ron the vehicle identification plate
(Y page 385)
Rat the lower edge of the windshield
(Y page 386)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body.
It is located on the floor in front of the right-
hand front seat.
XSlide the right-hand front seat to its
rearmost position.
XFold floor covering : upwards.
You will see vehicle identification number
(VIN) ;.
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Engine number:Emissions control information label,
including the certification of both federal
and Californian emissions reference
values;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(AdBlue ®
)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
www.mbusa.com (USA only).
GWarning
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately.386Service products and capacitiesTechnical data
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CapacitiesVehicle modelCapacityFuel, coolant,
lubricants etc.Engine oil and
filterE 350 49
E 350 BlueTEC8.5 US qt (8.0 l)Approved engine
oilsE 350 4MATIC7.4 US qt (7.0 l)E 550 49
E 550 4MATIC9.0 US qt (8.5 l)E 63 AMG 509.3 US qt (8.8 l)Power steeringAll models except
AMG vehiclesApproximately 0.95 US qt
(0.9 l)MB power steering
fluid or approved
Dexron III ATFE 63 AMGApproximately 1.3 US qt
(1.2 l)Cooling systemE 350 49
E 350 4MATICApproximately 8.9 US qt
(8.4 l)MB 325.0 corrosion
inhibitor/antifreeze
agentE 350 BlueTECApproximately 12.2 US qt
(11.5 l)E 550 49
E 550 4MATICApproximately 10.9 US qt
(10.3 l)E 63 AMGApproximately 11.6 US qt
(11.0 l)Tank capacityAll models21.1 US gal. (80.0 l)gasoline engines:
premium-grade
unleaded gasoline
(at least 91 octane,
average value
between 96 RON/
86 MON)
Diesel engines:
ULTRA-LOW
SULFUR DIESEL
FUEL (ULSD,
maximum sulfur
content 15 ppm)ReserveAll models except
AMG vehiclesApproximately 2.4 US gal.
(9.0 l)E 63 AMGApproximately 3.7 US gal.
(14.0 l)49 USA only.
50 Including external oil cooler.Service products and capacities387Technical dataBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 387Z

Vehicle modelCapacityFuel, coolant,
lubricants etc.AdBlue ®
tankE 350 BlueTEC6.5 US gal. (24.5 l)AdBlue ®
in
accordance with
ISO 22241Air-
conditioning
systemAll models—Refrigerant R134a
and special PAG
lubricant (never
R 12)Windshield/
headlamp
cleaning
systemAll models except
E 350 BlueTEC6.3 US qt (6.0 l)MB windshield
washer
concentrate 51
( Y page 393)
Mixing ratio for
washer fluid
( Y page 393)E 350 BlueTEC3.7 US qt (3.5 l)Fuel
Important safety notesGWarning!
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline must be used.
If premium-grade unleaded gasoline is
unavailable and regular gasoline is used,
observe the following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and add the
rest as soon as possible with premium-
grade unleaded gasoline.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R when the vehicle is carrying a light cargo,
e.g. two passengers without luggage, do
not allow the engine to rev above
3000 rpm.
R when the vehicle is fully loaded or being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 2
/ 3 of the pedal travel.
Fuel requirements
Gasoline engines
Use only premium-grade unleaded gasoline.
The octane number should be at least 91.
Details can be found on the gas pump. The
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octane number is the average value of the
Research Octane Number (RON) and Motor
Octane Number (MON): (RON + MON) / 2,
also known as knock resistance.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used
if the concentration of the additives in the fuel
does not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline
including other additives must not exceed 3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline can be used.
All of these mix fuels must fulfill the fuel
requirements, e.g.:
R knock resistance
R boiling point
R vapor pressure
Diesel engines – important safety
information
! Only use commercially available ULTRA-
LOW SULFUR DIESEL FUEL (ULSD, 15 ppm
MAXIMUM SULFUR) that meets the
ASTM D975 standard. Failure to use
ULTRA-LOW SULFUR DIESEL FUEL (ULSD)
can severely damage the vehicle's exhaust
gas aftertreatment system.
! Do not fill the tank with gasoline. Do not
blend diesel fuel with gasoline or kerosene.
Otherwise, the fuel system and the engine
will be damaged. Damage resulting from
the use of gasoline or kerosene is not
covered by the Mercedes-Benz Limited
Warranty.
To prevent malfunctions, diesel fuel with
improved flow characteristics is available inthe winter months. Check with your fuel
retailer.
Information on the fuel grade can usually be
found on the gas pump. If the information
cannot be found on the gas pump, ask service
station personnel. For further information,
contact an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA
only).
Diesel engines – Fuels containing bio-
diesel (FAME [fatty acid methyl ester])
Mercedes-Benz USA approves the use of B5
(ULSD with a maximum of up to five percent
by volume biodiesel) for all diesel engines
with common rail direct injection (CDI) and
BlueTEC.
Pure biodiesel and diesel fuels that contain a
higher percentage of biodiesel, e.g. B20, may
cause damage to the fuel system/engine and
are, therefore, not approved.
For further information, please ask the
service station personnel. The label on the
gas pump must indicate clearly that the B5
biodiesel blend meets the ULSD standard. If
the label is not clear, do not refuel the vehicle.
The Mercedes-Benz Limited Warranty does
not cover damages caused by the use of fuels
not meeting Mercedes-Benz approved fuel
standards.
Additives in gasoline
One of the major problems in engine design
is the creation of carbon deposits during the
process of burning fuel. Mercedes-Benz
recommends that you use fuel brands that
have the additives which prevent the build up
of carbon deposits.
If you use fuels without these additives for a
longer period of time, there may be a build up
of carbon deposits, especially on the inlet
valves and in the combustion chamber.
This could lead to engine running problems,
e.g.:
R warm-up hesitation
R unstable idle
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Rknocking/pinging
R misfire
R power loss
In areas where carbon deposits may be
encountered due to lack of availability of
gasoline which contains these additives,
Mercedes-Benz recommends the use of
additives approved for use in Mercedes-Benz
vehicles.
Consult an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
to view a list of approved products. Observe
the instructions for use on the product label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage or malfunctions can result that are
not covered:
R by the Mercedes-Benz Limited Warranty
R by an existing Limited Warranty
R by an extended Limited Warranty
DEF
Important safety notes
i For BlueTEC vehicles only.
AdBlue ®
is a non-flammable, non-toxic,
colorless, odorless and water-soluble fluid.
! Only use AdBlue ®
that complies with
ISO 22241. Do not add any special
additives to AdBlue ®
and do not thin
AdBlue ®
with water. This could destroy the
BlueTEC exhaust gas aftertreatment.
! Rinse surfaces that have come into
contact with AdBlue ®
immediately with
water or remove AdBlue ®
using a damp
cloth and cold water. If the AdBlue ®
has
already crystallized, use a sponge and cold
water to clean it. AdBlue ®
residues
crystallize after time and contaminate the
affected surfaces.
High outside temperatures
If AdBlue ®
is heated to above 122 ‡ (50 †)
for an extended period of time, e.g. due to
direct sunlight on the AdBlue ®
tank,
AdBlue ®
may start to decompose. Ammonia
vapors develop as a result.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low outside temperatures
AdBlue ®
freezes at a temperature of
approximately 12 ‡ (-11 †). The vehicle is
equipped with an AdBlue ®
preheating system
at the factory. Winter operation can thus be
guaranteed even at temperatures below
12 ‡ (-11 †).
Additives
! Use only AdBlue ®
complying with ISO
22241. Do not use any additives with
AdBlue ®
and do not thin AdBlue ®
with
water. This may destroy the BlueTEC
exhaust gas aftertreatment system.
Damage resulting from the use of additives
or water is not covered by the Mercedes-
Benz Limited Warranty.
Purity
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding
malfunctions in the exhaust gas
aftertreatment system.
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