2011 MERCEDES-BENZ E350 4MATIC MALFUNCTION

instrument cluster flashes. In such situations,
ESP ®
will not stabilize the vehicle.XTo deactivate: (Y page 228).
The å warning lamp in the instrument
cluster lights up.GWarning
When the å ESP OFF warning lamp lights
up, ESP is switched off.
When the ä ESP warning lamp and the
å ESP OFF warning lamp are on
continuously, ESP is not operational due to a
malfunction.
When ESP is switched off or not operational,
the vehicle's stability during standard driving
maneuvers is reduced.
Adapt your driving style to suit the prevailing
road conditions/weather conditions and to
the non-operating status of ESP.
! Avoid spinning a drive wheel for an
extended period with ESP switched off. This
could cause serious damage to the drive
train.
XTo activate: (Y page 228).
The å warning lamp in the instrument
cluster goes out.
Deactivating/activating ESP ®
(AMG
vehicles)
Activating/deactivating SPORT handling
mode
GWarning
The SPORT handling mode should not be
switched on during normal driving.
Switching on the SPORT handling mode will
result in the following:
R no restriction to the engine torque
R system supported traction control is
limited
The SPORT handling mode is designed for
driving on closed tracks when the vehicle's
own natural oversteer and understeer
characteristics are desired and requires a
highly skilled and experienced driver able to
handle these critical driving situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch on the SPORT handling mode.
Do not switch on the SPORT handling when a
spare wheel is mounted.
SPORT handling mode is active automatically
as long as the engine is running.
It may be best to activate SPORT handling
mode in the following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWarning
Switch off the SPORT handling mode and
switch on the ESP ®
immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the SPORT handling
mode will only stabilize the vehicle to a limited
extent when it is starting to skid or a wheel is
spinning.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R the engine's torque is restricted to a limited
degree and the drive wheels can spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you brake
firmly.
If SPORT handling mode is activated and one
or more wheels start to spin, the ä
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
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XTo deactivate: press button : until the
å warning lamp lights up in the
instrument cluster.
The message ESC-OFF appears in the
multifunction display.GWarning
When the å ESP OFF warning lamp lights
up, ESP is switched off.
When the ä ESP warning lamp and the
å ESP OFF warning lamp are on
continuously, ESP is not operational due to a
malfunction.
When ESP is switched off or not operational,
the vehicle's stability during standard driving
maneuvers is reduced.
Adapt your driving style to suit the prevailing
road conditions/weather conditions and to
the non-operating status of ESP.
! Avoid spinning a drive wheel for an
extended period with ESP switched off. This
could cause serious damage to the drive
train.
XTo activate: briefly press button :.
The å warning lamp in the instrument
cluster goes out. The message ESC-ON
appears in the multifunction display.
EBD
GWarning
Observe "Important safety notes"
( Y page 65).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Adaptive Brake
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
( Y page 188) and hill start assist
( Y page 152). For further information, see
Driving tips ( Y page 173).
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS)
PRE-SAFE ®
Brake can help you to minimize
the risk of a frontal collision with a vehicle
ahead or reduce the effects of such a
collision.
This function warns you from a speed of
approximately 20 mph (30 km/h) when you
are rapidly approaching a vehicle in front. An
intermittent warning tone sounds and the
· distance warning lamp lights up in the
instrument cluster.
Due to the nature of the system, particularly
complicated driving conditions may cause the
system to display an unnecessary warning.
At speeds of above approximately
20 mph (30 km/h), if the driver and
passengers have fastened their seat belts,
the PRE-SAFE ®
Brake can:
R brake the vehicle automatically at speeds
ranging up to approximately 124 mph
(200 km/h)
R trigger preventative occupant protection
measures (PRE-SAFE ®
) ( Y page 51)
GWarning!
An intermittent warning sounds and the
distance warning lamp · in the instrument
cluster is illuminated if the PRE-SAFE ®
Brake
calculates that the distance to the vehicle
ahead and your vehicle's current speed
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motorcycles and vehicles driving offset from
your vehicle center.GWarning
Depending on the vehicle speed, PRE-SAFE ®
Brake brakes your vehicle with a maximum of
13 ft/s 2
(4 m/s 2
) before a possible hard stop.
This corresponds to about 40 % of the
maximum deceleration ability of your vehicle.
The driver must apply the brakes additionally
in order to prevent a collision. The self-acting
hard stop will be initiated when the imminent
danger of a collision exists, e.g. when an
evasive maneuver cannot avoid an accident.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.
At speeds up to approximately
40 mph (70 km/h), PRE-SAFE ®
Brake can
also detect stationary obstacles, for example
stopped or parked vehicles.
GWarning!
If you do not receive visual or acoustic
warning signals, the PRE-SAFE ®
Brake may
R not have recognized the collision risk
R have been deactivated
R be malfunctioning
Apply the brakes yourself to avoid a collision.
XTo activate: activate PRE-SAFE ®
Brake in
the on-board computer ( Y page 228).
The Ä symbol appears in the lower
multifunction display, as long as the HOLD
function is not activated ( Y page 188).
On vehicles with parking guidance, the P
gear must be engaged for the icon to be
displayed.
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
switched on and operational.
PRE-SAFE ®
Brake does not always detect
complex traffic situations properly. You can
terminate the braking action of PRE-SAFE ®
Brake in a non-critical driving situation at any
time if:
R an acoustic and visual warning occurs
R the vehicle brakes
To end this, you can either depress the
accelerator pedal further, activate kickdown
or release the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle
R you drive slower than approximately
9 mph (15 km/h)
R there is no longer an obstacle detected in
front of your vehicle
R there is no longer any danger of a collision
Following a collision or accident-related
damage to the front end of the vehicle, have
the configuration and operation of the radar
sensors checked. Choose a qualified
specialist workshop for this which has the
necessary specialist knowledge and tools for
the work required. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose.
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct key.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
key that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.Anti-theft systems73SafetyBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 73Z

Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock/
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XPoint the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
XLock or unlock the vehicle using the mechanical key
( Y page 79).The SmartKey is faulty.XLock the vehicle as described in the "Locking the vehicle
(mechanical key)" section ( Y page 86) or unlock it using the
mechanical key ( Y page 79).XHave the SmartKey checked at a qualified specialist workshop.You can no longer
lock/unlock the
vehicle using KEYLESS-
GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle and then turn the SmartKey to position 2
in the ignition lock.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave the SmartKey checked at a qualified specialist workshop.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.You have lost a
SmartKey.XHave the SmartKey canceled at an authorized Mercedes-Benz
Center.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.82SmartKeyOpening and closing
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GWarning!
When opening or closing the tilt/sliding
sunroof, make sure there is no danger of
anyone being harmed by the opening/closing
procedure.
The tilt/sliding sunroof is equipped with the
automatic operation and anti-entrapment
features. If the movement of the tilt/sliding
sunroof is blocked during the closing
procedure, the tilt/sliding sunroof will stop
and open slightly.
The tilt/sliding sunroof operates differently
when the sunroof switch is pressed and held.
See the section about problems with the
sliding sunroof for details.
The opening/closing procedure of the tilt/
sliding sunroof can be immediately halted by
releasing the sunroof switch or, if the sunroof
switch was moved past the resistance point
and released, by moving the sunroof switch in
any direction.
GWarning!
The tilt/sliding sunroof is made out of glass.
In the event of an accident, the glass may
shatter. This may result in an opening in the
roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
GWarning!
When opening or closing the tilt/sliding panel,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The tilt/sliding panel is equipped with the
automatic operation and anti-entrapment
features. If the movement of the tilt/sliding
panel is blocked during the closing procedure,
the tilt/sliding panel will stop and open
slightly.
The tilt/sliding panel operates differently
when the roof panel switch is pressed and
held. See the relevant section in this chapter
for details.
The opening/closing procedure of the tilt/
sliding panel can be immediately halted by
releasing the roof panel switch or, if the roof
panel switch was moved past the resistance
point and released, by moving the roof panel
switch in any direction.GWarning!
The panorama roof with tilt/sliding panel is
made out of glass. In the event of an accident,
the glass may shatter. This may result in an
opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! If the sliding sunroof cannot be opened or
closed due to a malfunction, contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not forget that the weather can
change abruptly. Make certain that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
96Sliding sunroofOpening and closing
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XRemove the key from the ignition lock.XFold wiper arm : away from the rear
window until it engages.XPosition wiper blade ; at a right angle to
wiper arm :.XHold wiper arm : and press wiper
blade ; in the direction of the arrow until
it is released.XRemove wiper blade ;.
Installing the wiper blade
XPlace new wiper blade ; onto wiper
arm :.XHold wiper arm : and press wiper
blade ; in the opposite direction to the
arrow until it engages.XMake sure that wiper blade ; is seated
correctly.XPosition wiper blade ; parallel to wiper
arm :.XFold wiper arm : back onto the rear
window.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
key from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.XRemove the cause of the obstruction.XSwitch the windshield wipers back on.
The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.XHave the windshield wipers checked at a
qualified specialist workshop.130Windshield wipersLights and windshield wipers
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FunctioniNotes/tipsNReduces the airflowOReduces the temperatureSet the temperature to 72 ‡ (22 †).Operating the control systems
Switching the control on/off
Important information
GWarning!
When the climate control system is
deactivated, the outside air supply and
circulation are also deactivated. Only choose
this setting for a short time. Otherwise the
windows could fog up, impairing visibility and
endangering you and others.
i Activate climate control primarily using
the à button ( Y page 139).
Activating/deactivating
XTurn the SmartKey to position 2 in the
ignition lock.XTo activate: press the à button.
The indicator lamp above the à button
lights up. Airflow and air distribution are set
to automatic mode.
or
XPress the ^ button.
The indicator lamp above the ^ button
goes out. The previously selected settings
come into effect again.XTo deactivate: press the ^ button.
The indicator lamp above the ^ button
lights up.Switching cooling with air
dehumidification on/off
Important information
The cooling with air dehumidification function
is only available when the engine is running.
The air inside the vehicle is cooled and
dehumidified according to the temperature
selected.
GWarning
If you switch off the cooling function, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
Condensation may drip from the underside of
the vehicle when automatic climate control is
in cooling mode. This is normal and not a sign
that there is a malfunction.
i The cooling with air dehumidification
function uses refrigerant R134a. This
coolant does not contain
chlorofluorocarbons, and therefore does
not damage the ozone layer.
Activating/deactivating
XTo switch on: press the ¿ button.
The indicator lamp above the ¿ button
lights up.XTo switch off: press the ¿ button.
The indicator lamp above the ¿ button
goes out. The cooling with air
dehumidification function has a delayed
switch-off feature.138Operating the control systemsClimate control
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Problems with the "cooling with air
dehumidification" function
If the indicator lamp in the ¿ button does
not go out when switched off, the cooling with
air dehumidification function is switched off
due to a malfunction. You can no longer
activate the cooling with air dehumidification
function.
XConsult a qualified specialist workshop.
Setting climate control to automatic
GWarning
If you switch off the cooling function, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
In automatic mode, the set temperature is
maintained automatically at a constant level.
The system automatically regulates the
temperature of the dispensed air, the airflow
and the air distribution.
Automatic mode will achieve optimal
operation if cooling with air dehumidification
is also activated. If desired, cooling with air
dehumidification can be deactivated.
XTurn the SmartKey to position 2 in the
ignition lock.XSet the desired temperature.XTo activate: press the à button.
The indicator lamp above the à button
lights up. Automatic air distribution and
airflow are activated.X3-zone automatic climate control: press
switch G up or down and select the
desired level ( Y page 135).FOCUSAir flow high/air distribution via
the center and side ventsMEDIUMAir flow medium/air distribution
via the center and side ventsDIFFUSEAir flow low/air distribution via the
center, side and defroster ventsi This setting is especially effective in
automatic mode when outside
temperatures are high.XTo deactivate: press the air distribution
button.
Dual-zone automatic climate control: press
button F (Y page 133).
3-zone automatic climate control: press
button I (Y page 135).
The indicator lamp above the à button
goes out.
or
XPress the airflow button.
Dual-zone automatic climate control: press
button G (Y page 133).
3-zone automatic climate control: press
button H (Y page 135).
The indicator lamp above the à button
goes out.
Setting the temperature
Dual-zone automatic climate control
Different temperatures can be set for the
driver's and front-passenger sides.
XTurn the SmartKey to position 2 in the
ignition lock.XTo increase/reduce: press button E or
H up or down ( Y page 133).
Only change the temperature setting in
small increments. Start at 72 ‡ (22 †).Operating the control systems139Climate controlBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 139Z