2011 MERCEDES-BENZ E350 4MATIC MALFUNCTION

Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors ( Y page 317).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.XSee if PARKTRONIC functions in a different location.Parking Guidance
Important safety notes
Parking Guidance is an electronic parking aid
with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. You receive steering
instructions when parking. You may also use
PARKTRONIC ( Y page 194).
GWarning
Parking Guidance is merely an aid and may
display parking spaces that are not suitable
for parking, for example:
R no-parking areas
R parking spaces with unsuitable surfaces
(road surface)
R driveways
R entrances and exits
Parking Guidance detects and measures
potential parking spaces while driving past.
Changes to the parking space after this point
are not taken into account, for example if the
vehicle in front of or behind the parking space
changes position or objects in the parking
space are moved.
Even when using Parking Guidance, you are
still responsible for driving carefully. If you
rely on Parking Guidance alone, you could
cause an accident and injure yourself and
others.
Safety always remains your responsibility and
you must continue paying careful attention to
your immediate surroundings when parking
and maneuvering.Driving systems197Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 197Z

XTo reverse into the parking space:
maintain the steering wheel angle and
reverse carefully.
XStop as soon as you hear an acoustic
signal, at the latest when PARKTRONIC
sounds the continuous warning tone.
The Parking Guidance Finished
message appears in the multifunction
display and a tone sounds. You may be
asked to steer in a different direction and
then change gear. In this case, further
displays in the multifunction display will
direct you to the final position.
XManeuver if necessary.XAlways observe the warning messages
displayed by PARKTRONIC (Y page 195).
Canceling Parking Guidance
XPress the PARKTRONIC button on the
center console (Y page 196).
Parking Guidance is canceled immediately
and PARKTRONIC is deactivated.
Parking Guidance is canceled automatically if
it is no longer possible to guide you into the
parking space or if a malfunction occurs.
The parking space symbol disappears and the
Parking Guidance canceled message
appears in the multifunction display.
Rear view camera
Important safety notes
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND display.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
The rear view camera is located in the handle
strip of the trunk lid/tailgate.
Sedan (example)
:Rear view camera
View through the camera
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
GWarning
The rear view camera is only an aid and the
obstacle display may:
Rshow a distorted perspective
Rbe inaccurate
Rnot show obstacles at all
The rear view camera does not mean that you
are no longer responsible for driving carefully.
Be careful and be particularly alert. The rear
view camera may not show objects that are:
Rvery close to the rear bumper
Runderneath the rear bumper
Rabove the trunk handle/tailgate handle
Safety always remains your responsibility,
and you must continue paying careful
attention to your immediate surroundings
when parking and maneuvering. This includes
the area behind, in front of and beside the
vehicle. You could otherwise endanger
yourself or others.
GWarning
The rear view camera does not work or does
not work properly:
Rif the trunk lid/tailgate is open
Rin very heavy rain, snow or fog
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 28).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! If the coolant temperature is too high a
display message is shown.
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Deactivating/activating ESP®GWarning!
Never switch off the ESP when you see the
ESP warning lamp ä flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP cannot
prevent accidents resulting from excessive
speed.
Further information about ESP ®
(Y page 67).
This function is not available in AMG vehicles.
XStart the engine.XPress the = or ; button on the
steering wheel to select the DriveAssist
menu.XPress 9 or : to select ESP.XPress a.XTo deactivate: press a again.
The å warning lamp in the instrument
cluster comes on.GWarning
When the å ESP OFF warning lamp lights
up, ESP is switched off.
When the ä ESP warning lamp and the
å ESP OFF warning lamp are on
continuously, ESP is not operational due to a
malfunction.
When ESP is switched off or not operational,
the vehicle's stability during standard driving
maneuvers is reduced.
Adapt your driving style to suit the prevailing
road conditions/weather conditions and to
the non-operating status of ESP.
XTo activate: press a again.
The å warning lamp in the instrument
cluster goes out.
Activating/deactivating PRE-SAFE ®
Brake
This function is only available with
DISTRONIC PLUS.
XPress the = or ; button on the
steering wheel to select the DriveAssist
menu.XPress 9 or : to select PRE-SAFE
Brake .XPress a.
The current selection is displayed.XTo activate/deactivate: press a
again.
When PRE-SAFE ®
Brake ( Y page 71) is
activated, the multifunction display shows
the Ä symbol.
Activating/deactivating ATTENTION
ASSIST
XPress the = or ; button on the
steering wheel to select the DriveAssist
menu.XPress the 9 or : button to select
Attention Asst.XPress a.
The current selection is displayed.XTo activate/deactivate: press a
again.
When ATTENTION ASSIST ( Y page 201) is
activated, the À symbol appears in the
multifunction display when the ignition is on.
Activating/deactivating Blind Spot
Assist
You can use the Blind Spot Asst. function
to activate or deactivate Blind Spot Assist
( Y page 205) or Active Blind Spot Assist
( Y page 209).
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Display messages
Hiding display messages
GWarning
All categories of messages contain important information which should be taken note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz
Center.
Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz
Limited Warranty, or result in property damage or personal injury.
Display messages appear in the multifunction display.
XPress the a or % button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
When you stop and park the vehicle, please observe the notes on HOLD ( Y page 188) and
parking ( Y page 169).
Message memory
The on-board computer saves certain display messages. You can call up the display messages
in the message memory .
XPress the = or ; button on the steering wheel to select the Service menu.
If there are display messages, the multifunction display shows, for example, 2 messages.XPress the 9 or : button to select the entry, e.g. 2 messages.XConfirm with a.XPress the 9 or : button to scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
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Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, the HOLD function and hill start assist are not
available due to a malfunction. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE ®
Brake may be inoperative as well. In addition, the
ä and å warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.G
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.PRE-SAFE
Inoperative See
Operator's ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.Display messages235On-board computer and displaysBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 235Z

Display messagesPossible causes/consequences and M Solutions6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.6
Front Left SRS
Malfunction
Service Required
or
Front Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Left SRS
Malfunction
Service Required
or
Rear Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Center SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain
Airbag Malfunction
Service RequiredGRisk of injury
There is a malfunction in the left-hand and/or right-hand window
curtain air bag. The 6 warning lamp also lights up in the
instrument cluster.
XVisit a qualified specialist workshop.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
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BrakesDisplay messagesPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
ABS and ESC
Currently
Unavailable See
Operator's ManualGRisk of accident
ABS (Anti-lock Braking System), ESP ®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, HOLD and hill start
assist are temporarily unavailable. The on-board voltage may be
insufficient, for example. BAS PLUS (Brake Assist PLUS) and PRE-
SAFE ®
Brake may be inoperative as well. In addition, the ä,
å and ! warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
ABS and ESC
Inoperative See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are
unavailable due to a malfunction. BAS PLUS and PRE-SAFE ®
Brake
may also have failed. In addition, the ä, å and !
warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop.Display messages241On-board computer and displaysBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 241Z