2011 MERCEDES-BENZ E350 4MATIC tailgate

X To unlock the vehicle: touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor
surface :.
If you pull on the handle of the trunk lid/
tailgate, only the trunk/cargo area of the
vehicle is unlocked.
Changing the settings of the locking
system
You can change the settings of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press the %
and & buttons simultaneously for
approximately six seconds until the battery
check lamp flashes twice.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.
XTo unlock centrally: press the %
button twice.
XTo lock centrally: press the & button.The KEYLESS-GO function is changed as
follows:
XTo unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
XTo unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
XTo lock centrally: touch sensor
surface : on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/
tailgate, the anti-theft alarm system will be
triggered (Y page 74).
There are several ways to turn off the alarm:
XPress the % or & button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
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XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
XTurn the mechanical key back and remove
it.
Locking the vehicle (mechanical key)
Emergency locking
If the vehicle can no longer be locked
centrally with the SmartKey or KEYLESS-GO:
XOpen the driver's door.XClose the front-passenger door and the
trunk lid/tailgate.
XPress the locking button (Y page 84).XMake sure that the locking knobs on the
doors are still visible. Press down the
locking knobs by hand, if necessary.
XClose the driver's door.XTake the mechanical key out of the
SmartKey (Y page 79).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key clockwise as far
as it will go to position 1.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the trunk lid/
tailgate are locked.
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not activated.
Trunk/cargo compartment
Important safety notes
Do not leave the SmartKey in the trunk/cargo
compartment. You could otherwise lock
yourself out.
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
Rinjure themselves on vehicle parts
Rbe seriously or fatally injured by extreme
heat or cold
Rinjure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
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compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
Rstrong braking maneuvers
Rsudden changes of direction
Ran accident
GWarning
Ensure that the trunk/tailgate is closed when
the engine is running and the vehicle is in
motion. Among other dangers, deadly carbon
monoxide (CO) may enter the vehicle interior
and cause unconsciousness and even death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Sedan: For the trunk lid to be opened fully,
there must be a minimum clearance from
floor to ceiling of 5.78 ft (1.76 m).
Wagon: For the tailgate to be opened fully,
there must be a minimum clearance from
floor to ceiling of 6.36 ft (1.94 m).
The trunk lid/tailgate can be:
Ropened and closed manually from outside
Ropened and closed automatically from
outside
Ropened and closed automatically from
inside
Opening and closing manually
Opening
You can only open the trunk lid/tailgate after
unlocking it first.
You can only unlock the trunk lid when the
vehicle is stationary.
XPress the % button on the SmartKey.
Handle (example: Sedan)
XSedan: pull handle :.XWagon: pull and hold handle :. If you
release the handle, the tailgate
automatically opens fully.
Closing
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the trunk/
cargo compartment opening when closing the
trunk lid/tailgate. Be especially careful when
small children are around.
Recess (example: Sedan)
XPull the trunk lid/tailgate down using
recess :.
XLock the vehicle if necessary with
the & button on the SmartKey or with
KEYLESS-GO (Y page 77).
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Opening the tailgate from inside the
vehicle (Wagon with a folding bench
seat)
Inside of tailgate
XTo unlock the tailgate: slide locking
catch ; to the right.
XTo open: pull the top of handle :.XSwing the tailgate upwards.XTo lock the tailgate: slide locking
catch ; to the left.
Automatic opening and closing from
the outside
Important safety guidelines
GWarning
Ensure that the trunk lid/tailgate is closed
when the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Sedan: For the trunk lid to be opened fully,
there must be a minimum clearance from
floor to ceiling of 5.78 ft (1.76 m).
Wagon: For the tailgate to be opened fully,
there must be a minimum clearance from
floor to ceiling of 6.36 ft (1.94 m).
Opening
You can open the trunk lid/tailgate
automatically with the SmartKey or the
handle in the trunk lid/tailgate.
XPress and hold the F button on the
SmartKey until the trunk lid/tailgate
opens.
or
XWhen the trunk lid/tailgate is unlocked,
pull the handle of the trunk lid/tailgate and
let it go again immediately.
Closing
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
RPress button F on the SmartKey.
RPress the remote trunk opening/closing
switch (on the driver's door).
RPress the trunk closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
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Sedan: you can close the trunk lid
automatically using the closing button5 or the
locking button6.
Wagon: you can close the tailgate
automatically using either the closing button
or the locking button7.
Closing button and locking button (example:Sedan)
XTo close: press closing button : in the
trunk lid/tailgate.
XTo close and lock simultaneously:
Press closing button ; in the trunk lid/
tailgate.
iThe trunk lid/tailgate can only be locked
if there is a KEYLESS-GO key outside the
vehicle.
Automatic opening and closing from
the inside
GWarning
Keep an eye on the area at the rear end of the
vehicle when operating the trunk lid/tailgate
with the remote operating switch on the door.
Monitor the entire closing procedure to
ensure that there is no risk of injury to anyone
near the vehicle.
Release the switch on the door to interrupt
the closing procedure.
The remote operating switch can also be used
if the SmartKey has been removed from the
starter switch or the KEYLESS-GO key has
been removed from the vehicle. Never leave
children with no adult supervision in the
vehicle or with access to an unlocked vehicle.
If unsupervised children have access to a
vehicle, it could lead to an accident and/or
serious injury.
GWarning
Ensure that the trunk lid/tailgate is closed
when the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death.
You can open and close the trunk lid/tailgate
from the driver's seat when the vehicle is
stationary.
XTo open: pull remote operating switch for
trunk lid/tailgate : until the trunk lid/
tailgate opens.
XTo close (Sedan): press remote operating
switch for trunk lid : until the trunk lid is
closed.
XTo close (Wagon): turn the SmartKey to
position 1 or 2 in the ignition lock.
XPress remote operating switch for
tailgate : until the tailgate is closed.5For vehicles with the trunk lid remote closing feature only.6For vehicles with the trunk lid remote closing feature and KEYLESS-GO only.7For vehicles with KEYLESS-GO only.
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Limiting the opening angle of the
tailgate (Wagon)
Important safety guidelines
You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately
0.6 ft (20 cm) before the stop.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating the tailgate
XTo open the tailgate: pull the handle on
the tailgate.
XTo stop the opening procedure at the
desired position: press the close button
(Y page 88) on the tailgate or pull the
handle on the outside of the tailgate again.
XTo store the position: press and hold the
closing button on the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating the tailgate
XPress and hold the closing button
(Y page 88) in the tailgate until you hear
two short tones.
Locking the trunk separately (Sedan)
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
XClose the trunk lid.XTake the mechanical key out of the
SmartKey (Y page 79).
XInsert the mechanical key into the trunk lid
lock as far as the stop.
XTurn the mechanical key clockwise from
position 1 to position 2.
XRemove the mechanical key.
Unlocking the trunk (Sedan)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk can no longer be unlocked with
the SmartKey or KEYLESS-GO:
XTake the mechanical key out of the
SmartKey (Y page 79).
XInsert the mechanical key into the trunk lid
lock as far as the stop.
XTurn the mechanical key counter-clockwise
as far as it will go to position 1.
The trunk is unlocked.
XTurn the mechanical key back and remove
it.
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Trunk emergency release (Sedan)
You can open the trunk lid from inside the
vehicle with the emergency release button.
XBriefly press emergency release
button :.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trunk lid emergency release light:
RThe button flashes for 30 minutes after the
trunk lid is opened.
RThe button flashes for 60 minutes after the
trunk lid is closed.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Tailgate emergency release (Wagon)
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
On vehicles with a folding bench seat, you can
open the tailgate from inside the vehicle using
the handle.
XTake the mechanical key out of the
SmartKey (Y page 79).
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
XInsert mechanical key ; into opening in
trim :.
XTurn mechanical key ; 90° clockwise.XPush mechanical key ; in the direction of
arrow and open the tailgate.
Side windows
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
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Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 149) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle using the mechanical key ( Y page 79).XOpen the trunk lid or the tailgate.XManually unlock the fuel filler flap using the emergency release
( Y page 164).166RefuelingDriving and parking
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