2011 MERCEDES-BENZ E350 4MATIC key

After an accidentProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is faulty.
XImmediately turn the key to position 0(Y page 149)in the ignition
lock and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.You are unable to
determine the extent of
the damage.XConsult a qualified specialist workshop.You cannot detect any
damage.XStart the engine as normal.The NECK-PRO head
restraints on the
driver's and front-
passenger seats have
been triggered.Your vehicle has been involved in a rear-end collision.XReset the triggered NECK-PRO head restraints ( Y page 53).Where will I find...?
First-aid kit
Sedan: the first-aid kit is in the right-hand
stowage compartment in the trunk.
XOpen the trunk lid.XSlide down the parcel net.XOpen the stowage compartment.XRelease strap :.XRemove first-aid kit ;.
Wagon: depending on the vehicle's
equipment, the first-aid kit is in the parcel net
or behind the side trim panel.
XOpen the tailgate.
In the parcel net
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recommended that you additionally equip
your vehicle with the TIREFIT kit if you
mount tires that do not feature run-flat
properties, e.g. winter tires. You can obtain
a TIREFIT kit from an authorized Mercedes-
Benz Center, for example.
XVehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 191).
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.
XMove the selector lever/DIRECT SELECT
lever to P.
XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.
XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 150).
XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they get out of the vehicle.
XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditions when doing so.
XClose the driver's door.TIREFIT kit
Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tire tread.
You can use TIREFIT at outside temperatures
down to -4 ‡ (-20 †).
GWarning
TIREFIT is a limited repair device. TIREFIT
cannot be used for cuts or punctures larger
than approximately 0.16 in (4 mm) and tire
damage caused by driving with extremely low
tire inflation pressure, or on a flat tire, or a
damaged wheel.
Do not drive the vehicle under such
circumstances.
Contact the nearest authorized Mercedes-
Benz Center for assistance or call roadside
assistance.
XDo not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
XRemove the TIREFIT kit, the accompanying
"max. 80 km/h" sticker and the electric air
pump from the stowage well underneath
the trunk/trunk floor (Y page 324).
XAffix part : of the sticker within the
driver's field of vision.
XAffix part ; of the sticker near the valve
on the wheel with the defective tire.
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XMake sure pressure release screw F on
pressure gauge G is fully closed.
XScrew filler hose D onto valve E.XInsert connector A into the cigarette
lighter socket (Y page 292) or into a 12 V
socket in your vehicle (Y page 292).
XTurn the key to position 1(Y page 149) in
the ignition lock.
XPress on/off switch ? on the electric air
pump to I.
The electric air pump is switched on. The
tire is inflated.
iFirst, TIREFIT is pumped into the tire. The
pressure can briefly rise to approximately
500 kPa (5 bar/73 psi).
Do not switch off the electric pump
during this phase.
XLet the electric pump run for five minutes.
The tire should then have attained a
pressure of at least 180 kPa (1.8 bar/
26 psi).
GWarning
The air hose can become hot during inflation.
Please exercise appropriate caution.
! Do not operate the electric air pump for
longer than eight minutes at a time without
a break. It may otherwise overheat.
The air pump can be operated again once
it has cooled down.
If, after five minutes, a pressure of 180 kPa
(1.8 bar/26 psi) has been achieved, see
(Y page 330).
If, after five minutes, a pressure of 180 kPa
(1.8 bar/26 psi) has not been achieved, see
(Y page 330).
TIREFIT kit version 2XPull connector ? with the cable and hose
A out of the housing.
XScrew hose A onto flange B of TIREFIT
sealant filler bottle :.
XPlace TIREFIT sealant filler bottle : head
downwards into recess ; of the electric
air pump.
XRemove the cap from valve C on the faulty
tire.
XScrew filler hose D onto valve C.XInsert plug ? into the cigarette lighter
socket (Y page 292) or into a 12 V socket
in your vehicle (Y page 292).
XTurn the key to position 1(Y page 149) in
the ignition lock.
XPress on/off switch = on the electric air
pump to I.
The electric air pump is switched on. The
tire is inflated.
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Version 1
Version 2
XVersion 1: open flap :.XVersion 1: pull connector = and the air
hose with pressure gauge ? out of the
housing.
XVersion 2: pull connector = and the air
hose out of the housing.
XVersion 1: make sure that the pressure
release screw on pressure gauge ? is
closed.
XScrew the valve cap onto the valve of the
collapsible spare wheel.
XScrew union nut A on the air hose onto the
valve.
XMake sure on/off switch ; of the electric
air pump is set to 0.
XInsert connector = into the cigarette
lighter socket (Y page 292) or into a 12 V
socket (Y page 292) in your vehicle.
XMake sure that the key is in position
1(Y page 149) in the ignition lock.
XPress on/off switch ; on the electric air
pump to I.
The electric air pump is switched on. The
tire is inflated.
GWarning
The air hose and the union nut can become
hot during inflation. Exercise proper caution
to avoid burning yourself when using the
equipment.
! Do not operate the electric air pump for
longer than eight minutes at a time without
a break. It may otherwise overheat.
The air pump can be operated again once
it has cooled down.
XInflate the tires to the prescribed tire
pressure.
The prescribed tire pressure is stated on
the yellow sticker which is affixed to
emergency spare wheel.
XWhen the prescribed tire pressure has been
attained, press on/off switch 2 on the
electric air pump to 0.
The electric air pump is switched off.
XTurn the key to position 0 in the ignition
lock.
XVersion 1: if the tire pressure is higher than
specified, open the pressure release screw
on pressure gauge 4 until the correct tire
pressure is set.
XVersion 2: if the tire pressure is higher than
specified, press pressure release button
6 until the correct tire pressure is set.
XUnscrew union nut A of the air hose from
the valve.
XScrew the valve cap onto the valve of the
collapsible spare wheel again.
XVersion 1: stow connector = and the air
hose behind flap :.
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Risk of explosionFire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.Keep children away.Observe this Operator's
Manual.
HEnvironmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to an authorized Mercedes-Benz Center
or to a special collection point for old
batteries.
GWarning
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
GWarning
Do not place any metal objects on the battery
as this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with
KEYLESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrument cluster are off. You
may otherwise destroy electronic
components, such as the alternator.
! Like other batteries, the vehicle battery
may discharge over time if you do not use
the vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. You can also charge the
battery with a charger recommended by
Mercedes-Benz. Contact an authorized
Mercedes-Benz Center for further
information.
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The battery, breather hose and cover of the
positive terminal clamp must be installed
securely during operation.
i Remove the key if you park the vehicle
and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing, charging or replacing. Always have
this work performed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Charging the battery
GWarning
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
charging and cause explosions that may
result in paint damage, corrosion or personal
injury.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge the battery in accordance with the
separate instructions for the accessory
battery charger.
GWarning!
There is a risk of acid burns during the
charging process due to the gases which
escape from the battery. Do not lean over the
battery during the charging process.
GWarning!
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y page 341).XOpen the hood ( Y page 308).XConnect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
( Y page 341).340BatteryRoadside Assistance
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Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
You will otherwise be unable to:
R turn the SmartKey to position 2 in the
ignition lock
R shift the automatic transmission to
position N
i Deactivate the automatic locking feature
( Y page 85) before towing. You could
otherwise lock yourself out of the vehicle
when pushing or towing the vehicle.
Deactivate tow-away protection before
towing.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 324).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
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particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
Example: Sedan
XPress the mark on cover : inwards, in the
direction of the arrow.
XTake cover : off the opening.XScrew in and tighten the towing eye
clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 343).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 122).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing vehicles with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 343).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing, do the
following:
XMake sure that the vehicle is stationary and
that the SmartKey is in position 0 in the
ignition lock.
XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 150).
XDepress and hold the brake pedal.344Towing and tow-startingRoadside Assistance
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