2011 MERCEDES-BENZ E350 4MATIC key

Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 149) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle using the mechanical key ( Y page 79).XOpen the trunk lid or the tailgate.XManually unlock the fuel filler flap using the emergency release
( Y page 164).166RefuelingDriving and parking
BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 166

ProblemPossible causes/consequences and M SolutionsThe fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 164).XConsult a qualified specialist workshop.The engine will not
start.The fuel tank of a vehicle with a diesel engine has been run
completely dry.XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.XTurn the ignition on for at least 10 seconds ( Y page 149).XStart the engine continuously for up to 10 seconds until it runs
smoothly.
orXStart the engine via the touch-start function. To do this, turn the
Smartkey to position 3 ( Y page 149) in the ignition lock and then
release it immediately.
If the engine does not start:
XTurn the ignition on again for approximately 10 seconds
( Y page 149).XStart the engine again continuously for up to 10 seconds until
it runs smoothly.
orXStart the engine again via the touch-start function.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.DEF
Important notes on use
BlueTEC exhaust gas aftertreatment 19
must
be operated with AdBlue ®
reducing agent in
order to function properly. Adding AdBlue ®
is
one of the tasks performed during
maintenance. Under normal operating
conditions, a tank of AdBlue ®
lasts until the
next service due date.
When the AdBlue ®
supply has almost run out,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the AdBlue ®
supply sinks to a minimum
level, the Remaining Starts: 20 message
is shown in the multifunction display.
i When the Remaining Starts: 20
message is shown in the multifunction
display, you can start the engine 20 more
times. If AdBlue ®
is not topped up, it is then
not possible to start the engine again. Top
up the AdBlue ®
tank with approximately
1 gallon (3.8 l) AdBlue ®
or have the
AdBlue ®
tank refilled at a qualified19 Only on BlueTEC vehicles.Refueling167Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 167Z

Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Vehicles with automatic transmissionXShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The parking lock is activated.XApply the parking brake firmly.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission switches to P
automatically.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 150).
The engine stops and all the indicator
lamps in the instrument cluster go out.XApply the parking brake firmly.
i If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open the driver's or
front-passenger door, the automatic
transmission shifts to P automatically.
i In an emergency, you can turn off the
engine while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
170ParkingDriving and parking
BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 170

cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury.
XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and
keep it depressed.
XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
XDisconnect the battery or connect it to a
trickle charger.
iYou can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
Driving tips
General notes on driving
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone20 while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND20 (Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
20Observe all legal requirements.Driving tips171Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 171Z

remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
A description of Brake Assist (BAS) can be
found on ( Y page 66) or of BAS PLUS on
( Y page 66).
AMG high-performance brake system
and ceramic brake system
The high-performance and ceramic brake
system is only installed on the E 63 AMG.
174Driving tipsDriving and parking
BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 174

RACE START is deactivated when a speed of
approximately 30 mph (Canada: 50 km/h) is
reached. Drive program S+ is activated.
SPORT handling mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation
conditions are no longer fulfilled. The
multifunction display shows the RACE START
Not Possible See Operator's Manual
message.
i If RACE START is used repeatedly in a
short period of time, it is only available
again after having driven the vehicle a
certain distance.
AIRMATIC
General information
i AIRMATIC is available only for the E 550
and E 550 4MATIC models.
Vehicle level
Your vehicle regulates its height
automatically. All-round self-leveling ensures
the best possible suspension and constant
ground clearance, even with a laden vehicle.
When you drive fast, the vehicle is lowered
automatically to improve driving safety and to
reduce fuel consumption.
The following vehicle levels are possible:
R normal.
R raised: the vehicle is raised above the
normal level by 0.80 in (20 mm).
R lowered: the vehicle is lowered beyond the
normal level by 0.40 in (10 mm).
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set
automatically:
R at speeds above 70 mph (113 km/h)
R if you have selected "Sports tuning"
( Y page 192)
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the SmartKey from the ignition lock.GWarning!
To help avoid personal injury, keep hands and
feet away from wheel housing area, and stay
away from under the vehicle when lowering
the vehicle chassis.
Setting raised level
XStart the engine.
If indicator lamp ; is not lit:
XPress button :.
Indicator lamp ; lights up. The vehicle
height is adjusted to raised level.
The Vehicle Rising message appears in
the display.
The "Raised Level" setting is canceled if you:
R drive at speeds above approximately
75 mph (120 km/h)
R drive about 3 minutes at speeds above
50 mph (80 km/h)
The "Raised Level" setting remains saved
when you are not driving within these speed
ranges.
Setting normal level
XStart the engine.Driving systems191Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 191Z

If indicator lamp ; is lit:XPress button :.
Indicator lamp ; goes out. The vehicle is
adjusted to normal level.
Suspension tuning
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sports or
comfort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
XPress button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The AIRMATIC SPORT message appears in
the multifunction display.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style, but also when driving fast on
straight roads, e.g. highways.XPress button :.
Indicator lamp = lights up. You have
selected the suspension for a comfortable
driving style.
The AIRMATIC COMFORT message appears
in the multifunction display.
AMG RIDE CONTROL sports
suspension
General notes
i AMG RIDE CONTROL sports suspension
is available for the E 63 AMG model.
Rear axle level control
The vehicle automatically sets the vehicle
level at the rear axle. Rear axle self-leveling
ensures the best possible suspension and
ensures that the ground clearance remains
constant, even when the vehicle is loaded.
This improves driving safety and fuel
consumption.
Suspension tuning
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection of Sport, Sport +
or Comfort
If you select Sport or Sport + mode and
restart the engine, the suspension setting
reverts to Comfort mode.
192Driving systemsDriving and parking
BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 192

Transmission
positionWarning displayDFront area activatedR or NRear and front areas
activatedPNo areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the
vehicle's distance from the obstacle.
From the:
R sixth segment onwards, you will hear an
intermittent warning tone for
approximately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two
seconds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC
:To deactivate/activate PARKTRONIC;Indicator lamp
If indicator lamp ; lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the SmartKey to position 2
in the ignition lock.
196Driving systemsDriving and parking
BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 196