2011 MERCEDES-BENZ E-Class COUPE trunk

braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left-hand side of the trunk.
Through-loading feature in the rear
compartment (Cabriolet)
XFold down rear seat armrest =.XPull handle : and fold cover ;
downwards.
Rear bench seat through-loading
feature (Coupe)
Important safety notes
GWarning!
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the rear seat backrest forward
iVehicles with memory function: when you
fold one or both parts of the rear seat
backrest forwards, the respective front
seat moves forward slightly, when
necessary, in order to avoid contact.
XVehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
XOpen the trunk.XPull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released.
XFold rear seat backrest ; forwards.XMove the driver's or front-passenger seat
back if necessary.
252Stowage areasLoading, stowing and features
BA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 252

Folding the rear seat backrest backXMove the driver's or front-passenger seat
forward if necessary.
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged.
XFold rear seat backrest : back until it
engages.
GWarning!
Always lock the seat backrest in its upright
position when the rear seat bench is
occupied, or the extended cargo volume is not
in use.
Check for secure locking by pushing and
pulling on the seat backrest.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo.
iYou should always engage the rear seat
backrests if you do not need the through-
loading feature. This will prevent
unauthorized access to the trunk from the
vehicle interior.
XMove the driver's or front-passenger seat
back if necessary.Securing cargos
Cargo tie down rings
Observe the following notes on securing
loads:
Rsecure the load using the cargo tie down
rings.
Rdo not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
Rdo not route tie downs across sharp edges
or corners.
Rpad sharp edges for protection.
The are four cargo tie down rings in the trunk
on the Coupe and two cargo tie down rings in
the trunk sill on the Cabriolet.
Example: Coupe
XCoupe: fold up cargo tie down rings : next
to the rear seat backrest and push them
through the slits in the carpet.
Bag hooks
! The bag hook can bear a maximum load
of 6.6 lbs (3 kg). Do not use it to secure a
load.
Stowage areas253Loading, stowing and featuresBA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 253Z

:Bag hook
Stowage well under the trunk floor
The TIREFIT kit, the vehicle tool kit, etc. are
located in the stowage compartment.
XTo open: pull handle : upwards.
Example: Coupe
XCoupe: hook handle : into rain
trough ;.
XCabriolet: pull the trunk floor slightly
towards you and then hook handle : into
rain trough ;.
! Unhook the handle before again before
closing the trunk lid and clip it in securely
to prevent the handle flap from protruding.
Otherwise, you could damage the handle.
Roof carrier (Coupe)
Important safety notes
GWarning!
Only use roof racks approved by Mercedes-
Benz for your vehicle model to avoid damage
to the vehicle.
Follow the manufacturer's installation
instructions. Otherwise, an improperly
attached roof rack system or its load could
become detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicle without the roof rack loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the cargo on the roof rack in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
Ropen the panorama roof with power tilt/
sliding panel fully
Ropen the trunk lid fully
! To avoid damaging or scratching the
covers, do not use metallic or hard objects
to open them.
254Stowage areasLoading, stowing and features
BA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 254

iIf you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 260) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 25
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Vehicle remote closing in an emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law25 USA only.264FeaturesLoading, stowing and features
BA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 264

a circle without impeding the remaining
traffic.
In order to calibrate the compass correctly,
observe the following points:
Rcalibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage power lines
Rswitch off electrical consumers such as
climate control, the windscreen wipers or
the rear window heating
Rclose all doors and the trunk lid
XSwitch on the ignition.XPress and hold button = for approximately
six seconds until the C symbol appears in
compass display ;.
XDrive a full circle at approximately 3 mph
(5 km/h) to 6 mph (10 km/h).
Once the calibration has been successfully
completed, the current heading appears in
compass display ;.
Floormat on the driver's side
GWarning!
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
XSlide seat backwards.XTo install: place the floormat in position.XPress floormat eyelets : onto retainer
pins ;.
XTo remove: pull the floormats off
retainers ;.
XRemove the floormat.Features269Loading, stowing and featuresBA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 269Z

After an accidentProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.
GRisk of explosion or fire
The fuel line or the fuel tank is faulty.
XImmediately turn the SmartKey to position 0 (Y page 151) in the
ignition lock and remove it.
XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.You are unable to
determine the extent of
the damage.
XConsult a qualified specialist workshop.You cannot detect any
damage.
XStart the engine as normal.The NECK-PRO head
restraints on the
driver's and front-
passenger seats have
been triggered.
Your vehicle has been involved in a rear-end collision.XReset the NECK-PRO head restraints (Y page 52).Where will I find...?
First-aid kit
XOpen the trunk lid.
Example: Coupe
XRelease Velcro fastener :.XRemove first-aid kit ;.iCheck the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents.
Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
iVehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g.
jack or lug wrench. Some tools for changing
a wheel are specific to the vehicle. To
obtain tools approved for your vehicle, visit
a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XLift the trunk floor upwards (Y page 254).Where will I find...?287Roadside AssistanceBA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 287Z

:Spare wheel/"Minispare" emergency
spare wheel
;Vehicle tool kit tray=Stowage well
The vehicle tool kit contains:
RFoldable wheel chock
RFuse allocation chart
RJack
ROne pair of gloves
RLug wrench
RTowing eye
"Minispare" emergency spare wheel
The "Minispare" emergency spare wheel can
be found in the stowage well under the trunk
floor.
XLift the trunk floor upwards (Y page 254).XTurn stowage well ; counter-clockwise
and remove it.
XRemove "Minispare" emergency spare
wheel :.
For further information on changing a wheel
and mounting the spare wheel, see
(Y page 289).
Flat tire
Preparing the vehicle
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.
XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.
XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 151).
XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they get out of the vehicle.
XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditions when doing so.
XClose the driver's door.288Flat tireRoadside Assistance
BA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 288

Changing a wheel and mounting the
spare wheel
Preparing the vehicle
GWarning!
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP®.
When using an emergency spare wheel, you
must not exceed a maximum speed of 50 mph
(80 km/h).
GWarning!
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
iVehicles without an emergency spare
wheel/spare wheel are not equipped with
wheel-changing tools at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, alignment bolt or
lug wrench, consult an authorized
Mercedes-Benz Center.
XPrepare the vehicle as described
(Y page 288).
XRemove the following items from the
stowage well under the trunk floor:
Rthe emergency spare wheel
Rthe vehicle tool kit
Rthe folding wheel chock
Rthe jack
XSecure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away
GWarning
Only jack up the vehicle on level ground or on
slight inclines/declines. The vehicle could
otherwise fall off the jack and injure you or
others.
If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y page 287).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
XFold both plates upwards :.XFold out lower plate ;.XGuide the lugs on the lower plate fully into
openings in base plate =.
Flat tire289Roadside AssistanceBA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 289Z