Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivat ethe HOLD function (Y page 184) or DISTRONIC
PLUS (Y page 171).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is amalfunction in the engine electronics.
R There is amalfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 148). Avoid excessively
long and frequent attempt stostart the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult aqualified specialist workshop, e.g. aMercedes-Benz
Servic eCentre. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge displays hows0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 309).
If the engine does not start despite attemptstoj ump-start it:
X Consult aqualified specialist workshop, e.g. aMercedes-Benz
Service Centre. The starter motor was exposed to
athermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult aqualified specialist workshop, e.g. aMercedes-Benz
Service Centre. 152
DrivingDriving and parking
Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at aqualified specialist work-
shop, e.g. aMercedes-Benz Service Centre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at aqualified specialist work-
shop, e.g. aMercedes-Benz Service Centre, immediately. Releasing the parking lock manually
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P,e.g. if you wish to
tow the vehicle away. !
Do not use any sharp-edged objectstol ift
up the selector lever cover in the centre
console. Otherwise, the selector lever
cover could be damaged.
X Engage the parking brake.
X Prise out selector lever gaiter :with aflat,
blunt object,( e.g.ascrewdriver wrappe dincloth
)from the right-hand edge, pulling it
up and out.
X Press release button ;dow nand simul-
taneousl ymovet he selecto rlever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refuelling
Important safet
ynotes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switc hoff the engin eand the auxiliary heating
before refuelling. G
WARNING
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. 160
RefuellingDriving and parking
Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Usin gthe key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can onl yberemove difthe trans-
mission is in position P.
Usin gKEYLESS -GO
X Press the Start/Sto pbutton (Y page 147).
The engine stop sand al lthe indicator
lamps in the instrument cluster go out.
i Whe nthe driver's door is closed, this cor-
responds to key position 1.When the driv-
er's door is open, this corresponds to key
position 0,i.e. key removed.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Parking brake X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
X Disconnect the battery (Y page 307) or
connect it to atrickle charger.
i You can obtain information about trickle
chargers from aqualified specialist work-
shop, e.g. aMercedes-Ben zService
Centre.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as aresult of lack of use.
X Visit aqualified specialist worksho pand
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
WARNING
Never switch the engin eoff while the vehicle
is in motion.
There is no power assistanc efor the steering
and the service brake when the engine is not
running.
You will require considerably more effort to
steer and brake, and you could therefor elose
control of the vehicle and cause an accident. 166
Driving tipsDriving and parking
Left control panel
=
; R
Calls up th emenua nd men ubar 9
:
Press briefly:
R
Scrolls through lists
R Select sasubmenu or function
R In the Audio menu: selects a
stored station, an audio track or
av ideo scene
R In the Tel (telephone) menu:
switche stothephon ebook and
selects anam eort elephone
number 9
:
Press and hold:
R
In the Audio menu: selects the
previous/nex tstation or selects
an audi otrack or avideo scene
using rapi dscrolling
R In the Tel (telephone
)menu:
starts rapi dscrolling throug hthe
phone book a R
Confirms selection/displa ymes-
sage
R In the Tel (telephone
)menu:
switches to the telephone book
and starts dialling the selected
number
R In the Audio menu
:stops the
statio nsearch functio natthe
desired station Right contro
lpanel ~ R
Rejects or end sacall
R Exits telephone book/redial
memory 6 R
Makes or accepts acall
R Switche stothe redia lmemory W
X R
Adjusts the volume 8 R
Mute Bac
kbutton %
Press briefly:
R
Back
R Switche soff LINGUATRONIC
R Hides displa ymessage sorcalls
up the last Trip menu function
used
R Exits the telephone book/redial
memory %
Press and hold:
R
Call supthe standard displa yin
the Trip menu
Multifunctio
ndisplay
Values and setting saswellasd isplay mes-
sage sareshown in the multifunctio ndisplay. :
Descriptio nfield
; Men ubar
= Drive program
? Outside temperature or speed
(Ypage 225)
A Transmission position
X To show menu bar ;:press the =
or ; button on the steerin gwheel. 214
Display
sand operationOn-board computer and displays
X
Press the 9or: button to select the
desired name.
To start scrolling rapidly, press and hold the
9 or: button for longer than one
second. After ashort time, the rapid scroll
speeds up.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored
for aname: press the 6ora button
to start dialling.
or
X If thereism ore thanone number for a
particular name: press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start dial-
ling.
or
X If you do not want to makeac all:press
the ~ or% button.
Redialling The on-board computer saves the last names
or numbers dialled in the redial memory.
X Press the =or; button on the steer-
ing wheel to select the Tel menu.
X Press the 6button to switch to the
redial memory.
X Press the 9or: button to select the
desired name or number.
X Press the 6ora button to start dial-
ling.
or
X If you do not want to makeac all:press
the ~ or% button. Assistance menu
Introduction In the
Assist. menu you can:
R display Speed Limit Assist and activate/
deactivat ethe message function of Speed
Limit Assist
R show the distanc edisplay
R activate/deactivate ESP ®
R activate/deactivate PRE-SAFE ®
Brake
R activate/deactivate ATTENTION ASSIST
R activate/deactivate Blind Spot Assist or
Active Blind Spot Assist
R activate/deactivate Lane Keeping Assist or
Active Lane Keeping Assist
Speed Limit Assist Displaying Speed Limit Assist
In the
Speed Lim. Asst. function,
adetec-
ted speed limit is displaye dunder certain
conditions (Y page 195).
X Press =or; on the steerin gwheel
to select the Assist. menu.
X Press 9or: to select Speed Lim.
Asst. .
X Press a.
The multifunction display shows Speed
Limit Assist.
Activating/deactivating the Speed Limit
Assist message function
You can set Speed Limit Assist (Y page 195)
to display adetected speed limit automati-
cally for five seconds. Other messages in the
multifunction display will be faded out for this
length of time. 222
Menus and submenusOn-board computer and displays
Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N Yo
uh avea ttempte dtostart the engine with the transmission in
position Ror D.
X Shift the transmission to position Por N. P
Select Par
k(P) Yo
uh aves witched off the engine with the Start/Sto pbutton and
opene dthe driver' sdoor.
Yo uw anted to lock the vehicle.
Aw arning tone also sounds.
or
You have switched off th eenginew itht he Start/Sto pbutto nand
opene dthe driver's door with the transmission in position N.
X Shift the transmission to position P. While the HOLD functio
norDISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The toneb ecomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N The boot lid is open.
X
Close the boot lid. M G
Risk of accident
The bonnet is open. Awarning tone also sounds.
X Pull ove rand stop the vehicl esafelyass oonasp ossible,p aying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet.
If the active bonnet (pedestrian protection) has been triggered:
X Reset the bonnet (Y page 280).
X Close the bonnet. Active bonnet
malfunction See
Owner's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction.
X
Visit aqualified specialist workshop. 250
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
The KEYLESS-GO ke
yisnot detecte dwhile the engin eisrunning
because ther eisinterference from astrong source of radio waves.
Aw arning tone also sounds.
X Pull ove rand stop the vehicl esafelyass oonasp ossible,p aying
attention to road and traffic conditions.
X Apply the parking brake.
X Operate the vehicle with the key in the ignition lock if necessary. +
Key not detected
(White displaym
es-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Change the location of the key with the KEYLESS-GO functions
in the vehicle.
X Operate the vehicle with the key in the ignition lock if necessary. +
Key still in vehi‐
cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. +
Remove starting
button, then
insert key KEYLESS-GO is temporarily malfunctioning or is defective.
Awarn-
ing tone also sounds.
X Inser tthe keyintot he ignition loc kand tur nittot hedesired
position.
X Visi taq ualified specialist workshop. +
Close doors to
lock vehicle At least one door is open.
Awarning tone also sounds.
X Close all door sand loc kthe vehicle again. 254
Display messagesOn-board computer and displays
X
Slowl yslide oi ldipstick :into the guide
tub etot he stop ,and take it ou tagain.
The oil level is correc tifthe level is between
MIN mark =and MAX mark ;.
X Top up the oil if necessary.
Adding engine oil H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment. G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. Example: engine oil cap
X
Turn cap :anti-clockwise and remove it.
X Top up with the amount of oil required.
Fill carefully to the maximum mark on the oil
dipstick.
i Depending on the engine, the difference
between the minimum mark and the maxi-
mum mark is approximately 1.5 –2litres.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off.
For further information on engine oil, see
(Y page 335). X
Replace cap :on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely. Checking and adding other service
products
Checking the coolant level Only check the coolant level when the vehicle
is on alevel surface and the engine has cooled
down.
X Turn the key to position 2(Y page 147) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 147).
X Check the coolant temperature displayin
the instrumentc luster. G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 †.Otherwise, you
could be scalded if hot coolant escapes. X
Slowl yturnc ap : half aturna nti-clock-
wise and allow exces spressure to escape.
X Turn cap :further anti-clockwis eand
remove it.
If th ecoolan tisatt heleve lofm arkerbar
= in th efille rneck when cold, there is
enough coolant in coolant expansion
tank ;. Engine compartment
283Maintenance and care Z