A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system. Information button X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more. Useful features
167Controls in detail
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 167 Z
i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions. Destination Download allows you access to a
database
of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally
(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372)
(USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle 168
Useful features
Controls in detail
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 168
should turn on the hazard warning flashers,
carefully
slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs. G
Warning!
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
could lose control of the vehicle. Continued
driving
with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire. Important guidelines
R Only
use sets of tires and rims of the same
type and make.
R Tires must be of the correct size for the rim.
R Break in new tires for approximately
60 miles (100 km) at moderate speeds.
R Regularly check the tires and rims for
damage. Dented or bent rims can cause tire
inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm).
R When replacing individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around). Recommended tire inflation pressure
G
Warning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do
not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar ( Y page 193).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on
warm tires and adjust the tire pressure only
if the tire inflation pressure is too low for the
current operating conditions. If you check the
tire inflation pressure when the tires are
warm, the reading will be higher than the cold
reading. This is normal. Do not let air out to
match the specified cold tire inflation Tires and wheels
183
Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 183 Z
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do
not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire inflation pressure at least once
a month.
Check and adjust the tire inflation pressure
when the tires are cold ( Y page 183).
Checking tire inflation pressure
manually Follow the steps below to achieve correct tire
inflation pressure:
X
Remove the cap from the valve on one tire.
X Firmly press a tire gauge onto the valve.
X Read the tire inflation pressure on the tire
gauge and check against the
recommended
tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar ( Y page 193). If
necessary, add air to achieve the
recommended tire inflation pressure.
X If you have overfilled the tire, release tire
inflation pressure by pushing the metal
stem of the valve with e.g. a tip of a pen.
Then recheck the tire inflation pressure
with the tire gauge.
X Install the valve cap.
X Repeat this procedure for each tire. Tire pressure loss warning system
(Canada only) While the vehicle is being driven, the tire
pressure loss warning system monitors the
set
tire inflation pressures by evaluating each
wheel’s rotational speed. This allows the
system to detect a significant loss of pressure
in a tire. If a wheel’s rotational speed changes
due to falling tire inflation pressure, you will
see a corresponding warning message in the
multifunction display.
The tire pressure loss warning system may
function in a restricted manner or with a delay
R when snow chains are mounted to the
vehicle
R in the presence of ice and snow
R when you are driving on a loose surface
(e.g. sand or gravel)
R when you are driving in a very sporty
manner (involving rapid acceleration or
high speeds in curves)
R when you are driving with a loaded roof
rack or heavily laden vehicle G
Warning!
When the multifunction display shows the
message Tire
Pressure Check Tires , one
or more of your tires are significantly
underinflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s Tire and Loading
Information placard or on the tire inflation
pressure label.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability. 186
Tires and wheels
Operation
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 186
Each tire, including the spare, should be
checked at least once a month when cold.
Inflate the tires to the recommended tire
inflation pressure as specified on
R
the
Tire and Loading Information placard on
the driver’s door B-pillar
or
R the tire inflation pressure label located on
the inside of the fuel filler flap
i The recommended tire inflation pressures
for your vehicle can be found on
R the Tire and Loading Information placard
located on the driver’s door B-pillar
(Y page 193)
R the tire inflation pressure label on the
inside of the fuel filler flap
The tire inflation pressures are not listed in
the Operator’s Manual. G
Warning!
The tire pressure loss warning system does
not
provide a warning for wrongly selected tire
inflation pressures. Always adjust tire
inflation pressure according to the Tire and
Loading Information placard on the driver’s
door B-pillar or on the tire inflation pressure
label located on the inside of the fuel filler flap.
The tire pressure loss warning system does
not replace regular checks of the tire inflation
pressures since a gradual pressure loss in
more than one tire cannot be detected by the
tire pressure loss warning system.
The tire pressure loss warning system is not
able to issue a warning due to a sudden
dramatic loss of tire inflation pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers. Restarting the tire pressure loss warning
system
The tire pressure loss warning system must
be restarted in the following situations:
R
after you have changed the tire inflation
pressure
R after
you have replaced the wheels or tires
R after you have installed new wheels or tires
X Using the Tire and Loading Information
placard on the driver’s door
B-pillar or, if
available, the tire inflation pressure label on
the inside of the fuel filler flap, make sure
the tire inflation pressure of all four tires is
correct. G
Warning!
The tire pressure loss warning system can
only
warn you in a reliable manner if you have
set the correct tire inflation pressures for
each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
X Switch on the ignition.
X Make sure the standard display appears in
the multifunction display
(Y page 112).
X Press button * or & on the
multifunction steering wheel repeatedly
until the following message appears in the
multifunction display:
Run Flat Indicator
Active
Menu: R-Button
X Press the reset button (Y page 109).
The following message will appear in the
multifunction display:
Restart
Run Flat Indicator?
X If you wish to confirm: Press button
W.
The following message will appear in the
multifunction display:
Run Flat Indicator
Restarted Tires and wheels
187
Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 187 Z
After a certain “learning phase”, the tire
pressure loss warning system checks the
set pressure values for all four tires.
X If you wish to cancel: Press button X.
Tire Pressure Monitoring System
(TPMS), (USA only) Your vehicle is equipped with a Tire Pressure
Monitoring System (TPMS). It measures the
tire inflation pressure in the vehicle’s tires
and
issues warnings in case of pressure loss.
The Tire Pressure Monitoring System (TPMS)
is equipped with a combination low tire
pressure/TPMS malfunction telltale in the
instrument cluster. Depending on how the
telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the
TPMS system itself:
R If the telltale illuminates continuously, one
or more of your tires are significantly
underinflated. There is no malfunction in
the TPMS.
R If the telltale flashes for 60 seconds and
then stays illuminated, the TPMS system
itself is not operating properly.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors.
It monitors the tire inflation pressure, as
selected by the driver, in all four tires. A
warning is issued to alert you to a decrease
in pressure in one or more of the tires. G
Warning!
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust
tire inflation pressure according to the
Tire and Loading Information placard or the
supplemental tire inflation pressure
information on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g. tire
blowout caused by a foreign object). In this
case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers. G
Warning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the Tire and Loading
Information placard on the driver’s door B-
pillar
or the tire inflation pressure label on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the Tire and Loading Information placard
or the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately 1 minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is 188
Tires and wheels
Operation
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 188
X
Press button V or U on the
multifunction steering wheel repeatedly
until the standard display appears in the
multifunction display
(Y page 112).
X Press button & or * on the
multifunction steering wheel repeatedly
until the following message appears in the
multifunction display:
Tire Pressure Monitor
Active
Menu: R-Button
X Press the reset button (Y page 109).
The following message appears in the
multifunction display:
Restart tire
pressure monitor?
X If you wish to confirm: Press button
W.
The following message appears in the
multifunction display:
Tire Pressure Monitor
Restarted
After driving a few minutes the system
verifies that the current tire inflation
pressures
are within the system’s specified
range. Afterwards, the current tire inflation
pressures are accepted as reference values
and then monitored.
X If you wish to cancel:
Press button X.
Advanced Tire Pressure Monitoring
System (Advanced TPMS), (Canada
only) Your vehicle is equipped with the Advanced
Tire Pressure Monitoring System (Advanced
TPMS).
It measures the tire inflation pressure
in the vehicle’s tires and issues warnings in
case of pressure loss in one or more of the
tires.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors. i
This device complies with
RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. G
Warning!
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust
tire inflation pressure according to the
Tire and Loading Information placard or the
supplemental tire inflation pressure
information on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g. tire
blowout caused by a foreign object). In this
case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers. G
Warning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the Tire and Loading
Information placard on the driver’s door B-
pillar
or the tire inflation pressure label on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the Tire and Loading Information placard
or the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your 190
Tires and wheels
Operation
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 190
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Tire pressure inquiries are made using the
multifunction display. The current tire
inflation pressure for each tire appears in the
multifunction display after a few minutes of
driving.
i Possible differences between the
readings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and the
vehicle’s control system can occur. The tire
pressure displayed by the control system
apply to sea level. In high-altitude
locations, the reading on a tire pressure
gauge will be higher than the reading issued
by the vehicle’s control system. Do not
reduce the tire inflation pressure under
such circumstances.
X Switch on the ignition.
X Press button V or U on the
multifunction steering wheel repeatedly
until the standard display appears in the
multifunction display ( Y page 112).
X Press button & or * until the current
inflation pressure for each tire appears in
the multifunction display. Example illustration
When the vehicle has been parked for longer
than 20 minutes, the message Tire
pressure is only displayed after
driving for a few minutes
appears in the
multifunction display.
i With a spare wheel mounted, the system
may still indicate the tire inflation pressure
of the removed road wheel for some
minutes. If this happens, keep in mind that
the indicated value where the spare wheel
is mounted does not reflect the actual
spare tire inflation pressure.
i Operating radio transmission equipment
(e.g. wireless headsets, two-way radios) in
or near the vehicle could cause the TPMS
to malfunction.
Tire inflation pressure warnings
If the system detects a significant loss of tire
inflation pressure in one or more than one
tire, a message appears in the multifunction
display. In addition, an acoustic warning
sounds and the low tire pressure telltale in the
instrument cluster comes on. Example illustration
The respective tire is indicated by a red
rectangle. Tires and wheels
191Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 191 Z