Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. Refuelling
Important safety notes
G
Risk of explosion
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
Risk of injury
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
Risk of fire
Do not use petrol to refuel vehicles with a die-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to a vehicle fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even a small
quantity of the wrong fuel will damage the
fuel system and engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely. Petrol (EN 228)
Fuel grade !
Only refuel using unleaded premium-
grade petrol with at least
95 RON/85 MON, which conforms to Euro-
pean standard EN 228 or an equivalent
specification.
! Do not use the following:
R E85 (petrol with 85 % ethanol)
R E100 (100 % ethanol)
R M15 (petrol with 15 % methanol) 142
RefuellingDriving and parking
Heavy and light loads
G
Risk of accident
Never depress the brake peda lcontinuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constant slight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes.
Wet road surface If driving in heavy rain for a prolonged period
of time without braking, there may be a
delayed reaction from the brakes when brak-
ing for the first time. This may also occur after
the vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt
treated roads G
Risk of accident
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly lon-
ger braking distance, which could lead to an
accident.
To avoid this danger, you should: R
occasionally brake carefully, without put-
ting other road users at risk, when you are
driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
New brake pads/linings G
Risk of accident
New brake pads/linings only reach their opti-
mum braking effect after several hundred kil-
ometres of driving. Before this optimum brak-
ing effect is reached, you should compensate
for the reduced braking effect by applying
greater pressure when braking. This also
applies after the brake discs or the brake
pads/linings have been replaced.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety.
High-performance brake system for
AMG vehicles The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings 150
Driving tipsDriving and parking
The braking effect of the HOLD function is
cancelled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
When the HOLD function is activated, the
transmission is shifted automatically to posi-
tion Pif:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
R a system fault occurs.
R the power supply is not sufficient. RACE START
Important safety notes i
RACE START is only available in AMG vehi-
cles.
RACE START enables optimal acceleration
from a standing start with suitable high-grip
road surface conditions. G
Risk of accident
RACE START is only available when SPORT
handling mode is activated. SPORT handling
mode will only be able to stabilise the vehicle
to a limited degree if the vehicle starts to skid
or a wheel starts to spin. The vehicle is there-
fore harder to control at the threshold range. You could lose control of the vehicle and
cause an accident.
RACE START should only be used on closed
off circuits .Always adapt your driving style to
suit the prevailing road and weathe rcondi-
tions.
Conditions for activation RACE START can be activated when:
R
the doors are closed.
R the engine is running and it has reached an
operating temperature of approximately
80 †. This is the case when the engine oil
temperature in the multifunction display
stops flashing.
R SPORT handling mode is activated
(Y page 60)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot).
R the transmission is in position D.
Activating RACE START X
Depress the brake pedal with your left foot,
and keep it depressed.
X Turn the drive program selector switch
clockwise (Y page 138), until the RSlamp
lights up.
The RACE START Confirm: Paddle UP Cancel: Paddle DOWN message appears
in the multifunction display.
i If the conditions for activation are no lon-
ger fulfilled, RACE START is cancelled. The
RACE START cancelled message appears
in the multifunction display. 166
Driving systemsDriving and parking
X
To cancel: pull the left steering wheel shift
paddle (Y page 139).
or
X To confirm: pull the right steering wheel
shift paddle (Y page 139).
The RACE START available Depress accelerator message appears in the mul-
tifunction display.
i If you do not depress the accelerator
pedal fully within two seconds, RACE
START is cancelled. The RACE START not
possible See Owner's Manual message
appears in the multifunction display.
X Depress the accelerator pedal fully.
The engine speed rises to approximately
4000 rpm.
The RACE START Release brake to start message appears in the multifunc-
tion display.
i If you do not release the brake pedal
within seven seconds, RACE START is can-
celled. The RACE START cancelled mes-
sage appears in the multifunction display.
X Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accel-
eration.
The RACE START active message appears
in the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 50 km/h.
Drive program S+is activated. SPORT han-
dling mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation condi-
tions are no longer fulfilled. The RACE START
not possible See Owner's Manual mes-
sage appears in the multifunction display.
i If RACE START is used repeatedly in a
short period of time, it is only available
again after having driven the vehicle a cer-
tain distance. AIRMATIC
Vehicle level Important safety notes
Your vehicle regulates its height automati-
cally. All-round self-levelling ensures the best
possible suspension and constant ground
clearance, even with a laden vehicle. When
you drive fast, the vehicle is lowered auto-
matically to improve driving safety and to
reduce fuel consumption.
The following vehicle levels are possible:
R
normal
R raised: the vehicle is raised by about 25 mm
when compared with the normal level.
R lowered: the vehicle is lowered by about
10 mm when compared with the normal
level.
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set automati-
cally:
R at speeds above 140 km/h
R if you have selected "Comfort tuning"
(Y page 168) and then lock the vehicle
within 60 seconds of the engine being
switched off
R if you have selected "Sports tuning"
(Y page 168) G
Risk of injury
If you have selected "Comfort tuning", the
vehicle will be lowered if you lock it within 60
seconds of the engine being switched off.
Make sure, therefore, that nobody is in the
vicinity of the wheel housing or under the
vehicle when you lock the vehicle. Otherwise,
limbs could become trapped.
! The vehicle is lowered by about 15 mm if:
R you have selected "Comfort tuning"
R you switch off the engine and
R you lock the vehicle within approximately
60 seconds Driving systems
167Driving and parking Z
Make sure when parking that you position
your vehicle so that it does not make con-
tact with the kerb as the vehicle is lowered.
Your vehicle could otherwise be damaged.
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the key from the ignition lock. G
Risk of injury
Make sure that nobody is in the vicinity of the
wheel housing or under the vehicle while low-
ering the vehicle when it is stationary. Other-
wise, limbs could become trapped. Setting raised level
X
Start the engine.
If indicator lamp ;is not lit:
X Press button :.
Indicator lamp ;lights up. The vehicle
height is adjusted to raised level.
The Vehicle rising message appears in
the display.
The "Raised Level" setting is cancelled if you:
R drive at a speed over approximately
120 km/h
R drive for approximately three minutes at a
speed over 80 km/h
The "Raised Level" remains saved when you
are not driving within these speed ranges. Setting the normal level
X
Start the engine.
If indicator lamp ;is lit:
X Press button :.
Indicator lamp ;goes out. The vehicle is
adjusted to normal level.
Suspension tuning General notes
The electronically controlled damping system
works continuously.T
his improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition,e .g. bumps
R your individual selection, i.e .sports or com-
fort
Your selection remains stored even if you
remove the key from the ignition lock. Sports tuning
The firmer suspension tunin
ginSport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
X Press button :.
Indicator lamp ;lights up. You have selec-
ted "Sports tuning".
The AIRMATIC SPORT message appears in
the multifunction display. 168
Driving systemsDriving and parking
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are mor ecomfortable. Select
this mode if you prefer a more comfortable
driving style, but also when driving fast on
straight roads, e.g. motorways.
X Press button :.
Indicator lamp =lights up. You have selec-
ted "Comfort tuning".
The AIRMATIC COMFORT message appears
in the multifunction display. AMG RIDE CONTROL sports suspen-
sion
General notes i
AMG RIDE CONTROL sports suspension
is available for the CLS 63 AMG model.
Vehicle level The vehicle automatically sets the vehicle
level at the rear axle. Rear axle level control
ensures the best possible suspension and
that the ground clearance remains constant
even when the vehicle is loaded. This
improves driving safety and fuel consump-
tion.
Suspension tuning General notes
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection of Sport, Sport +
or Comfort
If you select Sport or Sport + mode and
restart the engine, the suspension setting
reverts to Comfort mode. Sport mode
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
X
Press button :once.
Indicator lamp ?lights up. You have selec-
ted Sport mode.
The AMG Ride Control SPORT message
appears in the multifunction display.
Sport + mode
The very firm setting of the suspension tuning
in Sport +mode ensures the best possible
contact with the road. Select this mode only
when driving on race circuits.
If indicator lamps =and ?are off:
X Press button :twice.
Indicator lamps =and ?light up. You
have selected Sport +mode.
The AMG Ride Control SPORT + message
appears in the multifunction display.
If indicator lamp ?lights up:
X Press button :once.
The second indicator lamp =lights up. You
have selected Sport +mode.
The AMG Ride Control SPORT + message
appears in the multifunction display.
Comfort mode
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable Driving systems
169Driving and parking Z
direction
=.This decreases in size as you
approach the announced change of direction.
Change of direction announced with a
lane recommendation
Lane recommendations are only displayed if
the relevant data is available on the digital
map. :
Road to which the change of direction
leads
; Distance to change of direction and visual
distance display
= Lane recommendation
? Symbol for change of direction
On multi-lane roads, lane recommendation
= may be shown for the next change of
direction. Lanes may be added during a
change of direction. Lane recommendation display (example)
:
Uninterrupted lane
; New lane during a change of direction
Other status indicators of the naviga-
tion system R
O:y ou have reached the destination.
R New route... or
Calculating route : a
new route is being calculated. R
Off map or
Off road :t
he vehicle position
is outside the area of the digital map (off-
map position).
R No route :n
o route could be calculated to
the selected destination. Audio menu
Selecting aradio station You can only change the waveband and store
new stations using the audio system or
COMAND APS.
X
Switch on the audio system or COMAND
APS and select Radio (see the separate
operating instructions).
X Press the =or; button on the steer-
ing wheel to select the Audio menu.
:
Waveband 28
; Station
X To selectas toredchannel: briefly press
the 9 or: button.
X To selectac hannel from the channel
list: press and briefly hold the 9
or : button.
X To selectas tation using the station
search 29
:press and briefly hold the 9
or : button.
i DAB radio mode ( DigitalAudioBroadcast-
ing); see separate operating instructions.
28 Whe nstation ;has been stored, the memory position will also be displayed.
29 Only if no statio nlist is received. 200
Menus and submenusOn-board computer and displays
R
you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a quali-
fied specialist workshop which has the nec-
essary specialist knowledge and tools to carry
out the wor krequired. The faulty tyre must be
replaced in every case.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
i When replacing one or all tyres, make
sure that you only use tyres marked
MOExtended and of the specified size for
the vehicle.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. A TIREFIT kit
can be obtained from a Mercedes-Benz
Service Centre. Battery
Important safety notes
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
To preven tdamage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz. Consult a Mercedes-Ben
zService Centre if
you wish to leave your vehicle parked up for
a long period of time. G
Risk of injury
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and290
BatteryBreakdown assistance