2011 MERCEDES-BENZ CL-Class service

The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 471).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Check coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the key to position 2 (Y page 267) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 267).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
Engine compartment407Maintenance and careZ

and windshield washer concentrate (e.g.
MB SummerFit).XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixing
ratio, see (Y page 473) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Maintenance
Service interval display
Service messages
Information on the type of service and service
intervals (see separate Service Booklet).
Further information can be obtained at an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A Due in .. days
Service A Due
Service A Exceeded By .. days
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from A for
a short service duration to H for a long service
duration.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding a service message
XPress % or a on the steering wheel.Maintenance409Maintenance and careZ

Displaying service messagesXSwitch on the ignition.XPress = or ; to select the Service
menu on the steering wheel.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Points to remember
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Center, will reset the
service interval display after the necessary
service work has been carried out.
You can obtain further information, e.g.
regarding service work, at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Exterior care
Automatic car wash
GWarning
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
410CareMaintenance and care

GWarning!
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
Rwhen cornering
Rwhen braking
Rwhen accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. curbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
cargo, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and
conservatively.
Do not continue to drive in run-flat mode if:
Ryou hear banging noises.
Rthe vehicle starts to shake.
Ryou see smoke and smell rubber.
RESP® is intervening constantly.
Rthere are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. The faulty tire
must be replaced in every case.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
iWhen replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle.
Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Observe the service intervals in the Service
Booklet or for further information consult a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked up for
a long period of time.
GWarning
Comply with safety precautions and take
protective measures when handling batteries.
Risk of explosionFire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
426BatteryRoadside Assistance

iWhen towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the electric
parking brake.XSwitch off all electrical consumers.XRemove the key from the ignition lock.
The fuses are located in various fuse boxes:
R fuse box on the right and left-hand sides of
the dashboard
R fuse box in the rear
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the engine compartment on the
right-hand side of the vehicle, when viewed
in the direction of travel
The fuse allocation chart is in the vehicle
document wallet.
Fuses433Roadside AssistanceZ

surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the emergency spare wheel/spare
wheel.
The service life of tires depends, among other
things, on the following factors:
R driving style
R tire pressure
R mileage
Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Changing a wheel"
section ( Y page 460).
Winter tires
Use winter tires at temperatures below
45 ‡ (7 †) and on snow or ice-covered roads.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best-possible grip in wintry road
conditions. Only these tires will allow the ABS
and ESP ®
driving systems to function
optimally in winter, as these tires have been
designed specifically for driving on snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
installed.
Once you have installed the winter tires:XCheck the tire pressures ( Y page 444).XRestart the tire pressure monitor
( Y page 445).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! You must drive at raised vehicle level if
snow chains have been mounted. The
vehicle could otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
440Winter operationTires and wheels

If the tire pressure monitor is
malfunctioning, it may take more than
10 minutes for the tire pressure warning
lamp to inform you of the malfunction by
flashing for 60 seconds and then remaining
lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after driving for a few minutes.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the multifunction display.
i The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
operated in or near the vehicle.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment.
i Canada only:This device complies with the RSS-210
Rules from Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment.
Checking tire pressure electronicallyXMake sure that the SmartKey is in
position 2 ( Y page 267) in the ignition lock.XPress the = or ; button to select the
Service menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The current tire pressure for each wheel will
be displayed in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire Pressures
Displayed After Driving A Few
Minutes message appears in the display.
After a teach-in period, the tire pressure
monitor automatically recognizes new wheels
or new sensors. As long as a clear allocation
of the tire pressure values to the individual
wheels is not possible, the Tire Pressure
Monitor Active message is shown instead
of the tire pressure display. The tire pressures
are already being monitored.
i If a spare wheel/emergency spare wheel
is mounted, the system may continue to
show the tire pressure of the wheel that has
been removed for a few minutes. If this
occurs, note that the value displayed for
the position where the spare wheel is
mounted is not the same as the spare
wheel/emergency spare wheel's current
tire pressure.
446Tire pressureTires and wheels

TPMS warning messages
If the tire pressure monitor detects a
significant pressure loss on one or more tires,
a warning message is shown in the
multifunction display. A warning tone also
sounds and the tire pressure warning lamp
lights up in the instrument cluster.
For each tire that is affected by a significant
loss of pressure, the tire pressure is shown in
yellow.
If the Correct Tire Pressure message
appears in the multifunction display:
XCheck the tire pressure on all four wheels
and correct it if necessary.
i If the wheel positions on the vehicle are
interchanged, the tire pressures may be
displayed for the wrong positions for a
short time. This is rectified after a few
minutes of driving, and the tire pressures
are displayed for the correct positions.
Restarting the tire pressure monitor
GWarning
It is the driver's responsibility to set the tire
inflation pressure to the recommended cold
tire inflation pressure. Underinflated tires
affect the ability to steer or brake the vehicle.
You might lose control over the vehicle.
When you restart the tire pressure monitor,
all existing warning messages are deleted and
the warning lamps go out. The monitor uses
the currently set tire pressures as the
reference values for monitoring.
The TPMS must be restarted when you set the
tire pressure to a new value (as a result of
changed handling or load characteristics, for
example). The TPMS then monitors the new
tire pressure values.
i Canada only: in most cases, the tire
pressure monitor recognizes the new
reference values automatically. However,
you can also define reference values
manually as described here.
Restart the tire pressure monitor after you
have set the tire pressure to the value
recommended for the desired driving
situation ( Y page 441). Only correct tire
pressures on cold tires. Comply with the
recommended tire pressures on the Tire and
Loading Information placard on the B-pillar on
the driver's side Additional tire pressure
values for driving at high speeds or with heavy
loads can be found in the Tire Pressure table
on the inside of the fuel filler flap.XMake sure that the tire pressure is correct
on all four wheels.XMake sure that the SmartKey is in position
2 in the ignition lock.XPress the = or ; button to select the
Service menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The current tire pressure of each wheel or
the Tire Pressures Displayed After
Driving A Few Minutes message is
shown in the multifunction display.XPress the : button.
The Use Current Pressures as New
Reference Values message appears in
the multifunction display.
If you wish to confirm the restart:
XPress the a button.
The Tire Pressure Monitor
Restarted message appears in the
multifunction display.
After driving for a few minutes, the system
checks whether the current tire pressures
are within the specified range. The new tire
pressures are then accepted as reference
values and monitored.
If you wish to cancel the restart:
XPress the % button.
The tire pressure values stored at the last
restart will continue to be monitored.Tire pressure447Tires and wheelsZ