2011 MERCEDES-BENZ CL-Class keyless

Display messagesPossible causes/consequences and M SolutionsÂ
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Â
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Â
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.Â
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.374Display messagesOn-board computer and displays

Vehicle equipment
iThis manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described.
Engine compartment
Hood
Opening the hood
GWarning
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWarning
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.
GWarning
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning
The engine is equipped with a transistorized
ignition system. Because of the high voltage,
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system:
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
XMake sure that the windshield wipers are
switched off.
GWarning
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument cluster.
XPull release lever : on the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
404Engine compartmentMaintenance and care

The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 471).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Check coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the key to position 2 (Y page 267) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 267).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
Engine compartment407Maintenance and careZ

GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! It is preferable to use car washes with
adjustable 26
high-pressure precleaning. In
car washes that use high water pressures,
there is a risk that a small amount of water
may leak into the vehicle.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that AUTOTRONIC is in
transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise,
AUTOTRONIC selects park position P
automatically and locks the wheels. You
can prevent this by shifting AUTOTRONIC
to N beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, AUTOTRONIC
selects park position P automatically and
locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the key to position 2 (Y page 267) in
the ignition lock.
Use the key instead of the Start/Stop
button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the key in
the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.26 Corresponds to the specification for the Cabriolet program.Care411Maintenance and careZ

Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
! Never polish the vehicle. Polishing causes
the finish to shine.
! Do not use paintwork cleaner, grinding or
polishing products or gloss preservers such
as wax. These products are only suitable for
high-gloss surfaces. Using them on
vehicles with matte paintwork can cause
severe damage to the surface (shiny,
mottled patches).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Cleaning the wiper blades
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
Care413Maintenance and careZ

Flat tire
Preparing the vehicle
i Vehicle preparation is not necessary on
vehicles with the MOExtended run-flat
system.
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.XSwitch on the hazard warning lamps.XEngage the electric parking brake manually
( Y page 285).XBring the front wheels into the straight-
ahead position.XMove the DIRECT SELECT lever to P.XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 267).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.Changing a wheel and mounting the
spare wheel
Preparing the vehicleGWarning
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h).
GWarning
Have the different-sized emergency spare
wheel/spare wheel replaced with a new
wheel as soon as possible at a qualified
specialist workshop that has the necessary
specialist knowledge and tools to carry out
the work required. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, alignment bolt,
or lug wrench, consult an authorized
Mercedes-Benz Center.
Flat tire421Roadside AssistanceZ

Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.Wear eye protection.Keep children away.Observe this Operator's
Manual.HEnvironmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to an authorized Mercedes-Benz Center
or to a special collection point for old
batteries.
GWarning
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
GWarning
Do not place any metal objects on the battery
as this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with
KEYLESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrument cluster are off. You
may otherwise destroy electronic
components, such as the alternator.
! Like other batteries, the vehicle battery
may discharge over time if you do not use
the vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. You can also charge the
battery with a charger recommended by
Mercedes-Benz. Contact an authorized
Mercedes-Benz Center for further
information.
The battery, breather hose and cover of the
positive terminal clamp must be installed
securely during operation.
i Remove the key if you park the vehicle
and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing, charging or replacing. Always have
this work performed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.Battery427Roadside AssistanceZ

systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
Make sure that the battery is connected and
charged. You will otherwise not be able to:
R turn the SmartKey to position 2 in the
ignition lock.
R shift the automatic transmission to
position N.
i Switch off the automatic locking feature
before the vehicle is towed ( Y page 233).
Otherwise, you could lock yourself out of
the vehicle when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 420).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
Towing and tow-starting431Roadside AssistanceZ