2011 MERCEDES-BENZ C-CLASS SALOON stop start

Example: vehicles with a diesel engine
X
Park the vehicle on a level surface.
To check the oil level with the engine at
normal operating temperature, switch the
engine off and wait for approximately five
minutes.
X Pull oil dipstick :outoft he oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below it, top up with
0.5 to 1.0 litres of engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off. Example: engine oil cap
X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the dipstick, top up with
0.5 to 1.0 litres of engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks into place
securely.
X Check the oil level again with the oil dip-
stick (Y page 323).
Further information on engine oil
(Y page 381). Checking and adding other service
products
Checking the coolant level Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
X Turn the key to position 2(Y page 153) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 153).
X Check the coolant temperature display in
the instrument cluster. G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge 324
Engine compartmentMaintenance and care

X
Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighte rfluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Care and treatment of matt paintwork If your vehicle has a clear mat
tfinish, observe
the following instructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also apply to light alloy wheels
with a clear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
! Do not use wash programs with a hot wax
treatment under any circumstances. i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away.T his
can lead to corrosion damage and damage
to electronic components.
Cleaning the wiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning Care
329Maintenance and care
Z

the windscree
northe wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Cleant he wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting X
Cleant he plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting. Cleaning the sensors
X
Clean sensors :of the driving systems
with water, car shampoo and a sof tcloth.
! If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available fro mthe equipment manufac-
turer.
Cleaning the reversing camera Example: Saloon
X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. 330
CareMaintenance and care

X
Remove stowage well :.X
To remove the spare wheel or
"Minispare "emergency spare wheel:
remove vehicle tool kit tray :.
X Turn stowage well ;anti-clockwise and
remove it.
X Remove the spare wheel or "Minispare"
emergency spare wheel =.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 341). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R a spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 345)
i Vehicle preparatio nis not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. A TIREFIT kit
can be obtained from a Mercedes-Benz
Service Centre. X
Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 153).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle (Y page 334) a
suitable distance away. Observe legal
requirements. TIREFIT kit
Using the TIREFIT kit You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread. Flat tyre
337Breakdown assistance

Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weigh
tofyour vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/hm ust
no tb e exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button .Turn
the key to position 2in the ignition loc kand
shift the automatic transmission to N.
Then, tur nthe key back to 0and leave it in
the ignition lock.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position
P(Y page 168).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 90). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 81) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 217).
X Remove the towing eye from the vehicle
tool kit (Y page 335). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Example: Saloon352
Towing and tow-startingBreakdown assistance

X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 351).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps
(Y page 121).
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 351). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
X Switch on the hazard warning lamps
(Y page 121).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
shift to first gear or reverse gear. Towing and tow-starting
353Breakdown assistance Z

X
Vehicles with automatic transmission:
move the selector lever to P.
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle dow nby the wheels
or wheel rims, no tby parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Notes for 4MATIC vehicles
! Vehicles with 4MATIC mus tnot be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 350).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 351)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged. Before tow-starting the following conditions
must be fulfilled:
R
the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down.
X Switch on the hazard warning lamps
(Y page 121).
X Fit the towing eye (Y page 352).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Shift to neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly; do not
operate the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Apply the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 353).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the compo-
nents on the circuit and their functions stop
operating. G
WARNING
Only use fuses that have been approved for
Mercedes-Ben zvehicles and which have the
correct fuse rating for the systems con- 354
Electrical fusesBreakdown assistance

C 250 CDI 4MATIC BlueEFFICIENCY
Unladen weight,
Saloon
1675 kg
Unladen weight,
Estate
1735 kg
C 300 CDI 4MATIC BlueEFFICIENCY
Unladen weight,
Saloon
1735 kg
Unladen weight,
Estate
1795 kg
C 350 CDI BlueEFFICIENCY
Unladen weight,
Saloon
1700 kg
Unladen weight,
Estate
1750 kg
Models with ECO start/stop function
Unladen weight,
Saloon
1705 kg
Unladen weight,
Estate
1760 kg
C 63 AMG
Vehicle length
(ECE), Saloon
4702 mm
Vehicle height,
Saloon
1433 mm
Unladen weight,
Saloon
1730 kg
Vehicle length
(ECE), Estate
4696 mm
Vehicle height,
Estate
1448 mm C 63 AMG
Unladen weight,
Estate
1795 kg
Wheelbase
2765 mm
Missing values were no
tavailableatt ime of
going to print. C 250
41
C 300 BlueEFFICIENCY 41
C 300 4MATIC BlueEFFICIENCY 41 Boot lid and tailgate opening dimen-
sions
:
Opening height
; Maximum headroom : ;
Saloon
1757 –
1761 mm —
Estate
1990 –
1994 mm 1877 –
1881 mm 41
Only for certain countries. 386
Boot lid and tailgate opening dimensionsTechnical data