2011 MERCEDES-BENZ C-Class automatic

sound generated by the double-clutch
function depends on the drive program
selected.
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.
XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Working on the vehicle
GWarning
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Program selector button
Program selector button
Program selector button on AMG vehicles
Program selector button on vehicles with thedynamic handling package
E EconomyComfortable, economical
driving
S SportSporty driving styleM ManualManual gearshifting
iFor further information on "Automatic
drive program" (Y page 141).
Only change from automatic drive program
E or S to manual drive program M when the
vehicle is stationary.
XPress program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
iThe automatic transmission switches to
automatic drive program E each time the
engine is started.
140Automatic transmissionDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 140

Steering wheel paddle shifters:Left-hand steering wheel paddle shifter;Right-hand steering wheel paddle shifter
In the automatic drive program, you can
restrict or derestrict the shift range by using
the steering wheel paddle shifters
(Y page 141).
In the manual drive program, you can change
gear using the steering wheel paddle shifters
or the selector lever (Y page 141).
iYou can only change gear with the
steering wheel paddle shifters when the
transmission is in position D.
Automatic drive program
Drive program E is characterized by the
following:
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
Rincreased sensitivity, which improves
driving stability on slippery road surfaces,
for example
Rthe automatic transmission shifting up
sooner, which results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
In drive program S, the automatic
transmission shifts up later.
Shift ranges
Introduction
When the automatic transmission is in
position D, it is possible to restrict or
derestrict the shift range (Y page 141).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
Driving situations=You can use the engine's braking
effect.
5To use the braking effect of the
engine on downhill gradients and
for driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
XPress the selector lever to the left towards
D–.
or
XPull the left-hand steering wheel paddle
shifter.
The shift range is restricted.
iIn order to prevent the engine from
overrevving, the automatic transmission
does not shift down when the engine speed
is too high.
iIf the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up in order to prevent the engine
from overrevving, even if the shift range is
restricted.
Automatic transmission141Driving and parkingBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 141Z

Derestricting the shift rangeXBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.
Clearing the shift range restriction
XPress and hold the selector lever towards
D+ until D is shown once more in the
multifunction display.
or
XPull and hold the right-hand steering wheel
paddle shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range
XPress the selector lever to the left towards
D– and hold it in position.
or
XPull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows ideal acceleration and
deceleration. To do this, the automatic
transmission shifts down one or more
gears.
Manual drive program
Switching on the manual drive program
The manual drive program is only available for
vehicles with the dynamic handling package
and for AMG vehicles.
Manual drive program M is different from
drive program S with regard to spontaneity,
responsiveness and smoothness of gear
changes.
Manual drive program M can be selected
using the program selector button. You can
change gears using the steering wheel paddle
shifters or the selector lever in manual drive
program M if the transmission is in position
D . The gear selected is shown in the
multifunction display.XPress program selector button
( Y page 140) repeatedly until M appears in
the multifunction display.
Upshifting
i Vehicles with the dynamic handling
package: if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up, except when manual program M
is selected.
Vehicles with AMG engines
XBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter ( Y page 141).
The automatic transmission shifts up to the
next gear.
AMG vehicles: before the engine speed
reaches the red area, you will see an upshift
indicator in the multifunction display.
:Gear indicator;Upshift indicator142Automatic transmissionDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 142

DownshiftingXBriefly press the selector lever to the left
towards D–.
or
XPull the left-hand steering wheel paddle
shifter ( Y page 141).
The automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i Vehicles with the dynamic handling
package: to avoid overrevving the engine
when downshifting, the automatic
transmission does not shift to a lower gear
if this would result in the maximum engine
speed being exceeded.
i If you desire maximum acceleration, push
the selector lever to the left or pull and hold
the left-hand steering wheel paddle shifter
until the transmission shifts to the optimal
gear for the current speed.
Kickdown
i Vehicles with an AMG engine: it is not
possible to use kickdown in manual drive
program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
XVehicles for USA: fully depress the
accelerator pedal.
The automatic transmission shifts to a
lower gear depending on the engine speed.XVehicles for Canada: depress the
accelerator pedal beyond the pressure
point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
i During kickdown, you cannot change gear
using the steering wheel paddle shifters or
the selector lever.
Switching off the manual drive programXAMG vehicles: press the program selector
button ( Y page 140) repeatedly until E or
S appears in the multifunction display.XVehicles with the dynamic handling
package: press the program selector
button ( Y page 140). M is no longer shown
in the multifunction display.Automatic transmission143Driving and parkingBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 143Z

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever cover in the
center console. This can damage the
selector lever cover.
XDepress the parking brake firmly.XPry out selector lever gaiter : with a flat,
blunt object (e.g. a screwdriver wrapped incloth) from the right-hand edge, pulling it
up and out.XPress release button ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
144Automatic transmissionDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 144

Refueling
Important safety notes
GWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWarning
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
GWarning!
C 300 and C 300 Sport with automatic
transmission:
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
the fuel filler flap):
Ethanol fuel (E85) and its fumes are highly
flammable, poisonous and burn easily.
Ethanol fuel can cause serious injuries if
ignited or if you come into contact with it or
inhale fumes of it. Avoid inhalation of ethanol
fumes and skin contact with ethanol.
Extinguish all open flames before refueling.
Never smoke or create sparks close to
ethanol.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
Flexible fuel vehicles (recognizable by the
sticker Premium gasoline or E85 only! on
the inside of the fuel filler flap) can be
refueled with E85. For further information
on flexible fuel, see "Fuel".
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
i Only refuel with unleaded premium-grade
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
Usually you will find information about the
fuel grade on the pump. If you cannot find
the label on the gasoline pump, ask the gas
station staff.
C 300 and C 300 Sport with automatic
transmission: you can recognize flexible
fuel vehicles by the sticker Premium
gasoline or E85 only! on the inside of the
fuel filler flap.
You can find further information under
"Fuel" ( Y page 306), by consulting an
authorized Mercedes-Benz Center or
visiting http://www.mbusa.com (USA
only).
Refueling145Driving and parkingBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 145Z

Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler flap is to the rear
on the right. The position of the fuel filler cap
is displayed in the instrument cluster 8.
The arrow next to the gas pump indicates the
side of the vehicle.
:To open the fuel filler flap;To insert the fuel filler cap=Tire pressure table?Fuel type
Opening
XSwitch off the engine.
iWhen the engine is running and the fuel
filler flap is open, the ; engine
diagnostics warning lamp may light up.
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 210).
XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: the driver's door is open.
This returns the ignition to position 0,
which corresponds to the SmartKey being
removed. The driver's door can be closed
again.
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.
XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.
iClose the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
XClose the fuel filler flap.
Emergency fuel filler flap release
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
The emergency release is located behind the
side trim panel in the trunk.
XOpen the trunk lid.XOpen the right-hand side trim panel
(Y page 268).
146RefuelingDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 146

Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 131) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle using the mechanical key ( Y page 73).XOpen the trunk lid.XManually unlock the fuel filler flap using the emergency release
( Y page 146).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 146).XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement can cause serious
personal injury or damage to the vehicle or
the vehicle drivetrain. Therefore, always do
the following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
RManual transmission: Shift the manual
transmission into 1st gear or reverse gear
R .
R Automatic transmission: Shift the
automatic transmission into park position
P .
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the ignition lock to
position 0 and remove it from the ignition
lock or press the KEYLESS-GO Start/Stop
button.
R Take the SmartKey with you and lock the
vehicle when leaving.148ParkingDriving and parking
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 148