2011 MERCEDES-BENZ C-Class ESP off

Display messagesPossible causes/consequences and M Solutionsh
Check Tire PressureGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 286).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 277).h
Correct Tire
PressureThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 277).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to 'P' or 'N'
to Start EngineYou have attempted to start the engine with the transmission in
position R or D. XShift the transmission to position P or N.P
Shift to 'P'You turned off the engine with the Start/Stop button and opened
the driver's door while the transmission was in position N.
or
You have attempted to turn off the engine with the Start/Stop
button while the transmission was in position R or D.XShift the transmission to position P.AWagon: the tailgate is open.XClose the tailgate.NThe trunk lid is open. XClose the trunk lid.MGRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood.200Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutions+
Obtain a new keyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop.+
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 74).+
Don't Forget Your
KeyThe display message is displayed for a maximum of 60 seconds
and is just a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XTake the KEYLESS-GO key with you when leaving the vehicle.+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.202Display messagesOn-board computer and displays
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ProblemPossible causes/consequences and M Solutionsäå!
The yellow ESP ®
and
ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. A warning tone
also sounds.GRisk of accident
EBD is faulty. Therefore, ABS, BAS and hill start assist are not
available either, due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.äå!
The yellow ESP ®
and
ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running.GRisk of accident
ABS and ESP ®
are faulty. Therefore, BAS and hill start assist are
not available either, due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.ä
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.GRisk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control is deactivated.
XOnly depress the accelerator pedal as far as necessary when
pulling away.XRelease the accelerator pedal while the vehicle is in motion.XAdapt your driving style to suit the road and weather conditions.XDo not deactivate ESP ®
.
Exceptions: ( Y page 63).Warning and indicator lamps in the instrument cluster207On-board computer and displaysBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 207Z

ProblemPossible causes/consequences and M Solutionsä
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.At least one wheel is spinning and ETS (Electronic Traction
System) is deactivated to prevent the brakes on the drive wheels
from overheating.XObserve the additional display messages in the multifunction
display.
ETS switches back on again as soon as the brakes have cooled
down.
The display message disappears and the ä warning lamp goes
out.
å
The yellow ESP ®
OFF
warning lamp is lit while
the engine is running. GRisk of accident
ESP ®
is deactivated. ESP ®
will not stabilize the vehicle if it starts
to skid or if a wheel starts to spin.
XReactivate ESP ®
.
Exceptions: ( Y page 63).XAdapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.M (C 63 AMG only)
The yellow SPORT
handling mode warning
lamp is lit while the
engine is running. GRisk of accident
SPORT handling mode is activated. ESP ®
only stabilizes the vehicle
in extreme situations. ESP ®
intervention may not be able to
provide sufficient assistance in such situations, and the vehicle
may start to skid.
XReactivate ESP ®
.
Exceptions: ( Y page 63).
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.208Warning and indicator lamps in the instrument clusterOn-board computer and displays
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ProblemPossible causes/consequences and M Solutionsäå
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS and hill start assist are unavailable, due to a
malfunction. ESP ®
will not stabilize the vehicle if it starts to skid
or if a wheel starts to spin.
The brake system continues to function normally, but without the
functions listed above.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.6
The red SRS warning
lamp is lit while the
engine is running. GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
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The 115 V AC power socket : provides an
alternating voltage of 115 V, so that small
electronic devices can be connected. These
devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 W altogether.
Requirements for operation of these devices:
R 12 V power sockets in the footwell of the
second row of seats and in the stowage
compartment must be functioning
correctly ( Y page 224).
R the plug of the electronic device is plugged
into the 115 V power socket :.
R the on-board voltage is within a permissible
voltage range.
R the maximum wattage of the device to be
connected must not exceed 150 W.
XOpen flap =.XInsert the plug of the electrical device into
the 115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up, please
read the chapter on malfunctions.
XTo turn off: disconnect the plug from the
115 V power socket :.
Ensure that you do not pull on the cord.XClose flap =.Possible causes of malfunction:
R the on-board voltage of the vehicle is not
within the permissible voltage range.
R the temperature of the DC/AC converter is
momentarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, the 115 V power socket :
will not supply it with power.
If indicator lamp ; still does not light up,
consult a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace 25
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 26
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
25 The system is called TELEAID in Canada.
26 USA only.226FeaturesLoading, stowing and features
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If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are responsive, the
Response Center attempts to get more
information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.XWait for the voice connection with the
Response Center.XAfter the emergency call is ended, close
cover :.GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
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XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The audio system or COMAND display
shows that an mbrace call is active. You can
switch to the navigation menu by pressing
the NAVI button on COMAND during the
call. Spoken commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 29
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the audio system or on COMAND.
i When an mbrace call has been initiated,
the audio system or COMAND is muted.
The mobile phone is no longer connected
to COMAND. If you must use your mobile
phone, we recommend that you do this only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
29 USA only.230FeaturesLoading, stowing and features
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