2011 MERCEDES-BENZ C-Class ESP off

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever cover in the
center console. This can damage the
selector lever cover.
XDepress the parking brake firmly.XPry out selector lever gaiter : with a flat,
blunt object (e.g. a screwdriver wrapped incloth) from the right-hand edge, pulling it
up and out.XPress release button ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
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Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler flap is to the rear
on the right. The position of the fuel filler cap
is displayed in the instrument cluster 8.
The arrow next to the gas pump indicates the
side of the vehicle.
:To open the fuel filler flap;To insert the fuel filler cap=Tire pressure table?Fuel type
Opening
XSwitch off the engine.
iWhen the engine is running and the fuel
filler flap is open, the ; engine
diagnostics warning lamp may light up.
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 210).
XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: the driver's door is open.
This returns the ignition to position 0,
which corresponds to the SmartKey being
removed. The driver's door can be closed
again.
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.
XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.
iClose the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
XClose the fuel filler flap.
Emergency fuel filler flap release
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
The emergency release is located behind the
side trim panel in the trunk.
XOpen the trunk lid.XOpen the right-hand side trim panel
(Y page 268).
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GWarning
Manual transmission: Wait until the vehicle is
stationary before removing the SmartKey
from the starter switch. The vehicle cannot be
steered when the SmartKey is removed from
the starter switch.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
Vehicles with manual transmission
XShift to either first gear or reverse gear R.XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
Vehicles with automatic transmission
XApply the parking brake firmly.XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 132).
When the driver's door is closed, the Start/
Stop button is in position 1. When the
driver's door is opened, the Start/Stopbutton moves to position 0. This
corresponds to removing the SmartKey.
If you attempt to turn off the engine when the
selector lever is not in position P, a warning
signal sounds.
Observe the messages in the multifunction
display.
i In an emergency, you can turn off the
engine while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P (manual transmission: shift into the neutral
position), either of which could result in an
accident and/or serious personal injury.
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GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 62).
High-performance brake system for
AMG vehicles
The high-performance brake system is only
installed on the C 63 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
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Ryou shift into neutral in a vehicle with
manual transmission while driving, or
depress the clutch pedal for longer than 6
seconds.
R on vehicles with manual transmission, you
shift to a gear that is too high, and as a
result the engine speed is too low.
R on vehicles with automatic transmission,
you shift into position N while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
control off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine.
Dynamic handling package with
sports mode
General notes
The most important part of the dynamic
handling package with sports mode is the
adjustable suspension system. This
automatically controls and adapts the
suspension to the respective driving
situation.
The calibration of the suspension depends
on:
R your driving style
R the road surface conditions
R your individual selection; see the following
description
If your vehicle is equipped with automatic
transmission, the dynamic handling package
with sports mode also includes steering
wheel paddle shifters ( Y page 141) with a
manual drive program ( Y page 142).
XStart the engine.
Sports tuning
The firmer setting of the suspension tuning in
sports mode ensures even better contact
with the road. Select this mode when
employing a sporty driving style, e.g. on
winding country roads.
Your selection remains stored until you
switch off the engine.
XPress button ;.
Indicator lamp : lights up. Sports
suspension tuning is selected. Depending
on the engine output, the accelerator pedal
is more responsive. On vehicles with
automatic transmission, drive program S is
selected.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style, but also when driving fast on
straight roads, e.g. highways.
XPress button ;.
Indicator lamp : goes out. Comfortable
suspension tuning is selected. On vehicles
with automatic transmission, drive
program C is selected.158Driving systemsDriving and parking
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4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
i PARKTRONIC is only available in Canada.
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition.
R shift the transmission to position D, R or
N on vehicles with automatic transmission.
R release the parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
( Y page 247).
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 26).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! If the coolant temperature is too high a
display message is shown.
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:Drive program (S/C/M);ESP®
mode ( ON/OFF ) or SPORT handling
mode ( SPORT)
RACETIMER
Displaying and starting RACETIMER
GWarning
The RACETIMER feature is only for use on
roads and in conditions where high speed
driving is permitted. Racing on public roads is
prohibited under all circumstances. The driver
is and must always remain responsible for
following posted speed limits.
You can use the RACETIMER to store lap
times.
When RACETIMER is displayed, you cannot
adjust the volume using the W and X
buttons on the steering wheel.
XPress = or ; on the steering wheel
to select the AMG menu.XPress the 9 button repeatedly until the
RACETIMER is shown.:RACETIMER;Lap
You can start the RACETIMER when the
engine is running or if the SmartKey is in
position 2 in the ignition lock.
XTo start: press the W button to start the
RACETIMER.XTo display the intermediate time: press
X to show the intermediate time.
The intermediate time is displayed for five
seconds.XTo stop: press the W button to stop the
RACETIMER.
The RACETIMER interrupts timing when you
stop the vehicle and turn the SmartKey to
position 1 in the ignition lock. When you turn
the SmartKey to position 2 or 3 and then
press the W button, timing is continued.
Storing the lap time and starting a new lap
It is possible to store a maximum of sixteen
laps.
XPress the X button on the steering
wheel to show the intermediate time during
timing.
The intermediate time is displayed for five
seconds.XPress the X button again within five
seconds.
The displayed intermediate time is stored
as a lap time.
Timing starts for a new lap. The new lap is
timed from when the intermediate time is
called up.172Menus and submenusOn-board computer and displays
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