2011 MERCEDES-BENZ C-Class Tronic

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 133) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 262).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.136DrivingDriving and parking
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ProblemPossible causes/consequences and M SolutionsThe engine is not
running smoothly and
is misfiring.
There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
The coolant
temperature gauge
shows a value above
248 ‡(120 †).
The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant
to cool down.
XCheck the coolant level (Y page 240). Observe the warning
notes as you do so and add coolant if necessary.Manual transmission
Important safety notes
GWarning
When working on the vehicle, engage the
parking brake and shift the manual
transmission into the 1st gear or reverse R.
The vehicle could otherwise roll away, which
could result in an accident and/or serious
personal injury.
Gear lever
Gear lever
kReverse1 to 6Forward gears! When shifting between 5th and 6th gear,
you should always push the gear lever all
the way to the right. You could otherwise
shift unintentionally into 3rd or 4th gear
and damage the transmission.
If you shift down at too high a speed
(transmission braking), this can cause the
engine to overrev, leading to engine
damage.
Never hold the vehicle stopped on a hill by
using the clutch pedal. There is otherwise
a risk of damaging the clutch.
Engaging reverse gear
! Only shift into reverse gear R when the
vehicle is stationary as you can otherwise
damage the transmission.
XStop the vehicle.XDepress the clutch pedal fully.XShift to neutral.XMove the gear lever firmly to the left
beyond the point of resistance and then
forwards.
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Drive program display:Drive program display
Transmission positions
BPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the parking brake to secure
the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
In the event of a fault in the vehicle
electronics, the selector lever can
be locked in position P. To release
the selector lever lock, see
"Releasing the parking lock
manually" ( Y page 144).CReverse
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (vehicles with the dynamic
handling package and AMG vehicles)
( Y page 140)
R the position of the accelerator pedal
R the road speed
Driving tips
AMG vehicles
When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
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Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Winter driving
General information
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 155).
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 275).XRestart the tire pressure monitor
( Y page 277).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
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4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
i PARKTRONIC is only available in Canada.
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition.
R shift the transmission to position D, R or
N on vehicles with automatic transmission.
R release the parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
( Y page 247).
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Side view
Top view
Front sensors
CenterApprox. 40 in (100 cm)CornersApprox. 24 in (60 cm)
Rear sensors
CenterApprox. 48 in (120 cm)CornersApprox. 32 in (80 cm)
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
Ultrasonic sources such as an automatic
car wash, a truck's compressed-air brakes
or a pneumatic drill could cause
PARKTRONIC to malfunction.
Minimum distanceCenterApprox. 8 in (20 cm)CornersApprox. 6 in (15 cm)
If there is an obstacle within this range, all
warning displays light up and a warning tone
sounds. If the distance falls below the
minimum, the distance may no longer be
shown.
Warning displays
The warning displays show the distance
between the sensors and the obstacle. The
warning display for the front area is located
on the dashboard above the center air vents.
The warning display for the rear area is
located on the headliner in the rear
compartment.
Warning display for the front area
:Segments on the left-hand side of the
vehicle
;Segments on the right-hand side of the
vehicle
=Segments showing operational readiness
The warning display for each side of the
vehicle is divided into five yellow and two red
segments. PARKTRONIC is operational if
yellow segments showing operational
readiness = light up.
The gear lever position or the transmission
position of the automatic transmission
determines which warning display is active
when the engine is running.
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Manual transmission:Gear lever
positionWarning displayForwards gear
or
NeutralFront area activatedReverse gearRear and front areas
activated
Automatic transmission:
Transmission
positionWarning displayDFront area activatedR or NRear and front areas
activatedPNo areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the
vehicle's distance from the obstacle.
From the:
R sixth segment onwards, you will hear an
intermittent warning tone for
approximately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two
seconds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC:To deactivate/activate PARKTRONIC;Indicator lamp
If indicator lamp ; lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the SmartKey to position 2
in the ignition lock.
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Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.
PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.
Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.
The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors (Y page 247).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.
XSee if PARKTRONIC functions in a different location.Rear view camera
Important safety notes
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND display.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
The rear view camera is located in the handle
strip of the trunk lid.
:Rear view camera
View through the camera
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
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