2011 MERCEDES-BENZ C-CLASS ESTATE heating

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 346).
or
X Jump-start the vehicle (Y page 350).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult. Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
89Opening and closing Z

in such a way that you have a good view of
road and traffic conditions.
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings (Y page 115). Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could adjust the seats and
become trapped. G
WARNING
Only adjust the driver's seat when the vehicle
is stationary. You will otherwise be distracted
from the road and traffic conditions and you
could lose control of the vehicle as a result of
the seat moving. This could cause an acci-
dent. G
WARNING
If you adjust the seat height carelessly, you or
others could be trapped and thereby injured.
Children in particular could unintentionally
press the buttons to electrically adjust the
seats and become trapped.
Take care that:
R while moving the seats, your hands do not
get under the lever assembly of the seat
adjustmen tsystem.
R children in the vehicle do no tslide their
hands under the levers. G
WARNING
Make sure that nobody can become trapped
when adjusting the seats.
Observe the notes on airbags.
Secure children as recommended; see the
"Children in the vehicle" section. G
WARNING
Make sure that the back of your head is sup-
ported at eye level by the central area of the
head restraint .Ifyour head is not supported
correctly by the head restraint, you could suf-
fer a severe neck injury in the event of an
accident .Never drive if the head restraints are
not engaged and set correctly. G
WARNING
As eat belt can only offer its intended degree
of protection when the backrest is almost ver-
tical and the occupant is sitting upright. Avoid
seat positions that do not allow the seat belt
to be routed correctly. Adjust the backrest so
that it is as upright as possible. Never travel
with the backrest reclined too far backwards.
You could otherwise be seriously or even
fatally injured in the event of an accident or
sudden braking.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects. Seats
105Seats, steering wheel and mirrors Z

Adjusting the lumbar support
You can adjust the contour of the driver's seat
so as to provide optimum support for your
back. X
Move adjustmen tlever :in the direction
of the arrow until the desired backrest con-
tour is achieved. Adjusting the 4-way lumbar support
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. :
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off. Driver's and front-passenger seat
The system automatically switches down
from level
3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out. Seats
109Seats, steering wheel and mirrors Z

Problems with the seat heating
The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
i
If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 97). The seat ven-
tilation of the driver's seat automatically
switches to the highest level.
X To switch off: press button:repeatedly
until all the indicator lamps go out. Problems with the seat ventilation The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X
Switch off electrical consumers which you
do not need, such as the rear window heat-
ing or interior lighting. Steering wheel
Important safety notes
G
WARNING
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Therefore, do not leave children
unsupervised in the vehicle, as they could
become trapped if the steering wheel is adjus-
ted. G
WARNING
Only adjust the steering wheel when the vehi-
cle is stationary and do not pull away until the
steering wheel adjustment mechanism is
locked in position. You might otherwise drive
without the steering wheel adjustment mech-
anism being locked in position. As a result,
you could be distracted from road and traffic
conditions by an unintentional movement of
the steering wheel and thereby cause an acci-
dent.
However, the steerability of the vehicle is not
affected. 110
Steering wheelSeats, steering wheel and mirrors

Position of the steering wheel when the
EASY-ENTRY/EXIT featurei
s activeThe steering wheel tilts upwards if you:
R
remove the key from the ignition lock
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the key is in
position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
If you insert the key into the ignition lock with
the driver's door closed, the steering wheel is
automatically moved to the previously set
position.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R
the driver's door is closed
R you insert the key into the ignition lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO.
If you close the driver's door with the key
inserted into the ignition lock, the steering
wheel is automatically moved to the previ-
ously set position.
The last position of the steering wheel is
stored after each manual setting or when you
store the setting with the memory function
(Y page 115).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the posi-
tion of the key in the ignition lock. This makes
it easier to exit the vehicle and rescue the
occupants. The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea-
ture is activated in the on-board computer. Mirrors
Rear-view mirror
Rear-view mirror (manual anti-dazzle) X
Anti-dazzle mode: flick anti-dazzle
switch :forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirrors reduce the size of the
image. Objects are actually closer than they
appear. You could misjudge the distance from
vehicles driving behind and cause an acci-
dent, e.g. when changin glane. For this rea-
son, make sure of the actual distance from the
vehicle driving behind by glancing ove ryour
shoulder.
The convex exterior mirrors provide a larger
field of vision.
The exterior mirrors are automatically heated
if the rear window heating is switched on and
the outside temperature is low. 112
MirrorsSeats, steering wheel and mirrors

Control panel for THERMATIC automatic climate control (2-zone)
:
Sets the temperature, left (Y page 138)
; Demists the windscreen (Y page 140)
= Activates/deactivates the ZONE function (Y page 140)
? Activates/deactivates coolin gwith air dehumidification ( Ypage 137)
A Switches the rear window heating on/off (Y page 141)
B Sets the temperature, right (Y page 138)
C Activates/deactivates air-recirculation mode (Y page 141)
D Sets the air distribution (Y page 139)
E Increases the airflow (Y page 139)
F Reduces the airflow ( Ypage 139)
G Switches climate control on/off (Y page 137)
H Sets climate control to automatic mode (Y page 138)Notes on using THERMATIC automatic
climate control
The following contains notes and recommen-
dations on optimum use of THERMATIC auto-
matic climate control.
R Activate climate control using the Ãand
¿ buttons .The indicator lamps in the
à and¿ buttons light up.
R Set the temperature to 22 †.
R Only use the demisting function briefly until
the windscreen is clear again. R
Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odours or
when in a tunnel. The windows could oth-
erwise mist up, as in air-recirculation mode,
no fresh air is drawn into the vehicle.
R Use the ZONE function to adopt the tem-
perature settings on the driver's side for
the front-passenger side as well. The indi-
cator lamp in the ábutton goes out. Overview of climate control systems
135Climate control Z

Control panel for THERMOTRONIC automatic climate control (3-zone)
Fron
tcontrol panel
: Sets the temperature, left (Y page 138)
; Demists the windscreen (Y page 140)
= Activates/deactivates the residual heat function (Y page 142)
? Activates/deactivates cooling with air dehumidificatio n(Ypage 137)
A Switches the rear window heating on/off (Y page 141)
B Sets the temperature, right (Y page 138)
C Activates/deactivates the ZONE function (Y page 140)
D Switches climate control on/off (Y page 137)
E Sets the air distribution (Y page 139)
F Increases the airflow (Y page 139)
G Reduces the airflow ( Ypage 139)
H Sets the climate mode (Y page 138)
I Activates/deactivates air-recirculation mode (Y page 141)
J Sets climate control to automatic mode (Y page 138)
Rear control panel
K Increases the airflow (Y page 139)
L Reduces the airflow ( Ypage 139)
M Display
N Reduces the temperature ( Ypage 138)
O Increases the temperature (Y page 138)136
Overview of climate control systemsClimate control

Windows misted up on the outside
X
Activate the windscreen wipers.
X Press the _button repeatedly until the
O orP symbol appears in the dis-
play.
i You should only select this setting until
the windscreen is clea ragain. Rear window heating
Activating/deactivating G
WARNING
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh current
draw. You should therefore switch it off as
soon as the window is clear .as it only
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heating may switch off.
X Turn the key to position 2in the ignition
lock.
X Press the ¤button.
The indicator lamp in the ¤button lights
up or goes out.
Problems with the rear window heating The rear window heating has switched off
prematurely or cannot be activated.
X Switch off any consumers that are not
required, e.g. reading lamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heating is activated again
automatically. Activating/deactivating air-recircula-
tion mode
You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
The operation of air-recirculation mode is the
same for all control panels. G
WARNING
Only switch over to air-recirculation mode
briefly at low outside temperatures. Other-
wise, the windows could mist up, thus impair-
ing visibility and endangering yourselfa nd
others. This may prevent you from observing
the traffic conditions, thereby causing an
accident.
X Turn the key to position 2in the ignition
lock.
X To activate: press thegbutton.
The indicator lamp in the gbutton lights
up.
i In the event of high pollution levels 14
or at
high outside temperatures, air-recircula-
tio nm ode is automatically activated. When
air-recirculation mode is activated auto-
matically, the indicator lamp in the g
button is not lit.
Outside air is added after about 30
minutes.
X To switch off: press thegbutton.
The indicator lamp in the gbutton goes
out.
14 THERMOTRONIC automatic climate control only. Operating the climate control system
141Climate control Z