2011 MERCEDES-BENZ C-CLASS COUPE bonnet

Engine (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
+
Top
up coolant See
Owner's Manual The coolant level is too low.
X
Top up the coolant, observing the warning notes before doing
so (Y page 303).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ?
Coolant Stop vehi‐
cle Switch engine
off The coolant is too hot.
Aw
arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Wait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately. The poly-V-belt may have torn.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Wait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.
X Pay attention to the coolant temperature display.
X Visit a qualified specialist workshop. ? The fan motor is faulty.
X
If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. 254
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
lev. when next
refuelling The engine oil level has dropped to a critical level.
Aw
arning tone also sounds.
X Chec kthe oil level (Y page 302).
X If necessary, top up the engine oil (Y page 303).
X Have the engine checked for leaks if the engine oil needs top-
ping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
255On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
With the Hold function activated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N The boot lid is open.
X
Close the boot lid. M G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Front left seat
backr. not locked
or
Front right seat backr. not
locked The driver's or front-passenger seat backres
tis not engaged. A
warning tone also sounds.
X Push the backrest back until it engages. Check trailer
hitch lock G
Risk of accident
Vehicles with a retractable trailer coupling:
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 201).266
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
Pwr. steering
malfunc. G
Risk of accident
The powe rsteering assistance is faulty. You will need to use more
force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Top up
washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 304).Vehicle (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. While the HOLD functio
norDISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Display messages
267On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
N The boo
tlid is open.
X Close the boot lid. M G
Risk of accident
The bonnet is open .Awarning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet.
If the active bonnet (pedestrian protection) has been triggered:
X Reset the bonnet (Y page 300).
X Close the bonnet. Active bonnet
malfunction See
Owner's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction.
X
Visit a qualified specialist workshop. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Front left seat
backrest not locked
or
Front right seat backrest not
locked The driver's or front-passenger seat backres
tis not engaged. A
warning tone also sounds.
X Push the backrest back until it engages. j
Check trailer
hitch lock G
Risk of accident
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 201).268
Display messagesOn-board computer and displays

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 26).Engine compartment
Bonnet
Active bonnet (pedestrian protection) Operating principle
i The active bonne tis only available in cer-
tain countries.
The active bonnet can reduce the risk of injury
to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine. If active bonnet
:has been triggered, it is
raised at the back by about 50 mm. Then,
lids ;no longer rest on housings =.
You can reset a triggered active bonnet your-
self. !
Do not try to press down the raised bon-
net at the back. Otherwise, the bonnet
could be damaged.
Even if the active bonnet has been triggered,
you can still continue driving and have it reset
at a qualified specialist workshop. If you pull
the bonnet release lever, you must reset the
bonnet before driving on. G
WARNING
If you pull the bonnet release lever and then
neglect to reset the bonnet, it will not lock at
the front when closed. The bonnet can then
open when the vehicle is in motion and
obscure your field of vision. If you pull the
bonnet release lever, you must reset the bon-
net before driving on.
Resetting G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes.
X Open the bonnet (Y page 301). X
Lift up the bonnet in centre Awith both
hands until the two lids of bonnet lifter ;
no longer move.
If you push the lids back, you will notice a
resistance.
X Release bonnet :.300
Engine compartmentMaintenance and care

X
Chec kwhether the lids of bonnet lifter ;
are resting on housings =(arrow).
X The lids of bonnet lifter ; are resting
on the housings: close bonnet:
(Y page 302).
or
X The lids of bonnet lifter ; are not rest-
ing on the housings: first lift up bon-
net :on left-hand side ?and then on
right-hand side B. Lift up bonnet :until
the respective lid of bonnet lifter ;no lon-
ger moves.
The lids of bonnet lifter ;must rest on
housings =(arrow).
X Close bonnet :(Ypage 302).
If you cannot close bonnet :or the L
symbol appears in the multifunction display,
repeat the steps. G
WARNING
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multifunc-
tion display, do not continue driving. The bon-
net can then open when the vehicle is in
motion and obscure your field of vision. Con-
sult a qualified specialist workshop. Other-
wise, you may cause an accident and injure
yourself and others.
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes. G
WARNING
The radiator fan between the radiator and the
engine can start automatically, even if the key
has been removed from the ignition lock. For
this reason, you must not reach into the fan
rotation area. You could otherwise be injured.
Vehicles with apetrol engine: The elec-
tronic ignitio nsystem uses high voltage. For
this reason, you mus tnever touch ignition
system components (ignition coil, ignition
cables, spark plug connectors or test socket)
while:
R the engine is running
R the engine is being started
R the ignition is switched on and the engine
is being cranked by hand
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
Vehicles with adiesel engine: The elec-
tronic injection control uses high voltage. For
this reason, you must never touch injection
system components while:
R the engine is running
R the engine is being started
R the ignition is switched on
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
X Make sure that the windscreen wipers are
switched off. G
WARNING
The windscreen wipers and wiper linkage
could be set in motion.
When the bonnet is open, you or others could
be injured by the wiper linkage.
Make sure that the windscreen wipers are
switched off. Remove the key or make sure
that no ignition position has been selected
with KEYLESS-GO. All indicator lamps must be
off in the instrument panel. Engine compartment
301Maintenance and care Z

X
Pull release lever :on the bonnet.
The bonnet is released.
! Make sure that the windscreen wipers are
not folded away from the windscreen .Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open
automatically by the gas-filled strut.
Closing the bonnet G
WARNING
Make sure tha tnobody can become trapped
as you close the bonnet. X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Engine oil
Notes on the oil level Depending on driving style, the vehicle con-
sumes a maximum of 0.8 l oil per 1000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Checking the oil level using the oil dip-
stick
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature. Example: vehicles with a petrol engine302
Engine compartmentMaintenance and care