Useful information
..............................72
Key ....................................................... 72
Doors .................................................... 76
Luggage compartment .......................78
Side windows ...................................... 79
Sliding sunroof .................................... 82 71Opening and closing
Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 22).Key
Important safety notes
G
WARNING
If children are lef tunsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, eve nifithas been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. G
WARNING
Do not attach any heavy or large key rings to
the key that is inserted in the ignition .Ifakey
ring is too heavy or too large, the weight acting
on the key could cause it to tur ninthe ignition
lock or catch on the steering wheel. This could
cause the engine to be switched off suddenly.
You could lose control of the vehicle and
cause an accident.
Do not use the key in the vicinity of strong
magnetic fields. Otherwise, the remote con-
trol function could be affected. Do not keep the key together with:
R
electronic devices, e.g. a mobile phone or
another key
R metallic objects, e.g. coins or metal foil Key functions
:
& To lock the vehicle
; % To unlock the vehicle
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-theft system is primed again.
X To lock centrally: press the&button.
The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 202).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 203).72
KeyOpening and closing
Changing the settings of the locking
system
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice
(Y page 74).
i If the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% buttonlocks
or unlocks the vehicle.
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
You can change the setting of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own. Restoring factory settings
X Press the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Emergency key element
General notes If the vehicle can no longer be unlocked with
the key, use the emergency key element.
If you use the emergenc ykey element to
unlock and open the driver's door, the anti-
thef talarm system will be triggered
(Y page 68).
There are several ways to tur noff the alarm:
X Press the %or& button on the key.
or
X Insert the key into the ignition lock. If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X
To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Battery of the key
Important safety notes G
WARNING
Batteries are toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If a battery has been swallowed, visi tadoctor
immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe- Key
73Opening and closing
Z
cialist workshop or to a col-
lection point for used batter-
ies.
Have the batteries changed at a qualified spe-
cialist workshop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Change the battery (Y page 74).
i If the key battery is checked within the
signal receptio nrange of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
i You can get a battery in any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X
Take the emergency key elemen tout of the
key (Y page 73). X
Press emergency key element ;into the
opening in the key in the direction of the
arrow until battery tray cover :opens.
When doing so, do no thold cover :shut.
X Remove battery tray cover :. X
Repeatedly tap the key against your palm
until battery =falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.
X Insert the front tabs of battery tray
cover :and then press to close it.
X Insert the emergency key element into the
key.
X Check the function of all key buttons on the
vehicle. 74
KeyOpening and closing
Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/& button.
If this does not work:
X Check the key battery and replace it if necessary (Y page 74).
X Lock (Y page 77) or unlock (Y page 78) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 77) or unlock (Y page 78) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 280).
or
X Jump-start the vehicle (Y page 283).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Key
75Opening and closing Z
Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has bee nlocked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. Deactivate the interior motion sensor
(Y page 69) before you lock the vehicle with
the key. The doors can then be opened from
the inside after the vehicle has been locked
from the outside with the key.
If locked rear doors are not secured by the
child-proof locks (Y page 61), they can also
be opened from inside the vehicle. 76
DoorsOpening and closing
Centrally locking and unlocking the
vehicle from the inside
X
To unlock: press button :.
X To lock: press button ;.
If all the doors and th etailgate are closed,
the vehicle locks.
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to loc kthe vehicle before pulling away, for
example.
The fuel filler flap is not locked or unlocked
when you press the central locking button or
the central unlocking button.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the key.
i You can lock the vehicle centrally if the
front-passenger door is closed. Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. You could therefore lock yourself out.
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 203). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 68).
X Take the emergency key element out of the
key (Y page 73).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. Doors
77Opening and closing Z
X
Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. Locking the vehicle
If the vehicle can no longer be locked with the
key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 77).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 73).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate
are locked.
X Insert the emergency key element into the
key.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed. Luggage compartment
Important safety notes
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Do not leave the key in the luggage compart-
ment.Y ou could otherwise lock yourself out.
i You will find details of the tailgate opening
dimensions in the Technical data section
(Y page 318).
You can:
R open and close the tailgate manually from
outside
R unlock the tailgate from inside with the
emergency key element 78
Luggage compartmentOpening and closing