Black plate (376,1)
Symptoms and Actions
If any malfunction is suspected, verify the following before requesting a repair.
If the problem cannot be solved after performing the procedure, have the system inspected
at an Authorized Mazda Dealer.
Some functions are not available depending on the disc. Read the instruction manual
attached to the disc before operating.
Symptom Cause Action
System
cannot be
turned onThe ignition is switched off. Switch the ignition to ACC or ON.
The remote controller batteries are
weak.Replace the batteries with new ones.
Refer to Remote Controller on page 6-89.
Remote controller batteries poles are
pointed in the wrong direction.Install the batteries in the correct direction.
Refer to Remote Controller on page 6-89.
The vehicle battery is weak. Recharge or replace the vehicle battery.
The cabin temperature
(Rear Entertainment System unit tem-
perature) is high.Retry after the temperature has lowered.
Image
cannot be
displayedThe ignition is switched off. Switch the ignition to ACC or ON.
No disc is inserted. Insert a disc.
An invalid disc is inserted.Insert a disc which can be played by this unit.
Refer to Operating Tips for Discs on page 6-74.
The wrong mode has been selected.Select the correct mode by pressing the SOURCE button.
Refer to Mode on page 6-95.
Disc cannot
be playedNo disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Parent lock level is set. Clear or change the parent lock level.
Sound
cannot be
outputThe ignition is switched off. Switch the ignition to ACC or ON.
Volume is too low. Adjust the volume.
The audio unit/navigation system is not
set in the Rear Entertainment System
mode.Set the audio unit/navigation system in the Rear
Entertainment System mode.
Refer to Sound Output on page 6-91.
An invalid disc has been inserted.Insert a disc which can be played by this unit.
Refer to Operating Tips for Discs on page 6-74.
No disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Playback has been paused. Cancel the pause.
The playback is in slow, fast-forward, or
reverse mode.Select normal playback.
Refer to Basic operation on page 6-96.
Audio
output from
vehicle
speakers but
not from
headphonesDTS format language is selected and
played back.
(The wireless headphones cannot play-
back DTS format language)Select audio other than DTS format.
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Form No.8BH2-EA-10H
Black plate (377,1)
Symptom Cause Action
Image
and/or sound
is distorted.The disc is dirty. Clean the signal surface of the disc.
The disc has a scratch. Replace the disc with another one.
Dew condensation on the disc Clear the dew condensation.
There are
subtle spots
or
luminescent
spots on the
screen.The LCD is high tech equipment with a
99.99% effective sensor resolution.
However, please be aware that 0.01%
pixel failure or pixel continuous
illuminated pixels may exist.―
Subtitles
cannot be
changedOther languages are not recorded on the
disc.Check the available language in the instruction manual
accompanying the disc.
Display
angle cannot
be changedMultiple angles are not recorded on the
disc.Check the available angle in the instruction manual
accompanying the disc.
Remote
controller is
inoperableThe remote controller is not pointed
toward the receiver on the unit.Point the remote controller toward the receiver on the unit.
The receiver is near the disc slot.
There is an obstruction between the
remote controller and the unit.Operate the remote controller avoiding the obstruction so
that the signal reaches the receiver on the unit. The
receiver is near the disc slot.
The remote controller batteries are
weak.Replace the batteries with new ones.
Refer to Remote Controller on page 6-89.
Remote controller batteries poles are
pointed in the wrong direction.Install the batteries in the correct direction.
Refer to Remote Controller on page 6-89.
No audio
output from
the
headphones.No power to the headphones. Turn on the power to the headphones.
The headphones' optical receiver is not
pointed towards the main unit's
transmitter.Point the headphones' optical receiver towards the main
unit's transmitter. The main unit's transmitter is located
near the disc insertion area.
There is an obstruction between the
headphones and the main unit.Avoid the obstruction.
The headphones' batteries are depleted. Replace the batteries with new ones.
The headphones' batteries have not been
correctly inserted in the
/directions.Insert the batteries correctly.
The headphones are exposed to direct
sunlight.Use the headphones while avoiding direct sunlight.
Power turns off automatically.If there is no sound for 3 minutes or longer, or if the
headphones are continuously used for 4 hours, there is a
function which automatically turns the power off. Turn the
power to headphones back on.
The
headphones'
optical
reception
range is too
narrow.The headphones' batteries are weak. Replace the batteries with new ones.
Interior Comfort
Rear Entertainment System
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Form No.8BH2-EA-10H
Black plate (392,1)
Basic Bluetooth Hands-
Free Operation
qBluetooth Hands-Free Preparation
Language setting
The available languages are English,
Spanish, and Canadian French. If the
language setting is changed, all of the
voice guidance and voice input
commands are done in the selected
language.
NOTE
lIf the language setting is changed, device
registration is maintained.
Phonebook records are not cleared, but
each language has a separate phonebook.
Therefore, entries created in one language
will need to be re-entered in the phonebook
of the new language.
lDo these steps before you start driving.
These less used functions are too
distracting to undertake while driving until
you are fully familiar with the system.
Method 1
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Setup”3.(Type A)
Prompt:“Select one of the following:
Pairing options, confirmation prompts,
select phone, language or passcode.”
(Type B/Navigation system)
Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Language”
5.Prompt:“Select a language: English,
French, or Spanish.”
6.Say:[Beep]“French”(Speak the
desired language:“English”,“French”
or“Spanish”)
NOTE
Other language settings can also be made
while in the current setting by saying the name
of the language in the native pronunciation.
7.Prompt:“French (Desired language)
selected. Is this correct?”
8.Say:[Beep]“Ye s”
9.Prompt:“Please wait. Switching to
French phonebook. French selected.”
(Spoken in the newly selected
language).
Method 2
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
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Form No.8BH2-EA-10H
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2.Say:[Beep]“French”(Say the desired
language:“English”,“French”,or
“Spanish”.) (Change the desired
language by saying the language
name.)
NOTE
Other language settings can also be made
while in the current setting by saying the name
of the language in the native pronunciation.
3.Prompt:“Would you like to change
the language to French (Desired
language)?”
4.Say:[Beep]“Ye s”
5.Prompt:“Please wait. Switching to
French phonebook. French selected.”
(Spoken in the newly selected
language).
Pairing code setting (Type B/Navigation
system)
The 4-digit pairing code setting for
registration of your cell phone (pairing)
can be set beforehand.
NOTE
The initial setting value is“0000”.
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Setup”3.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Pairing options”
5.Prompt:“Available options are: Pair,
Edit, Delete, List, or Set Pairing Code.”
6.Say:[Beep]“Set pairing code”
7.Prompt:“Your current pairing code is
XXXX. Do you want to change it to a
different pairing code?”
8.Say:[Beep]“Ye s”
9.Prompt:“Please say a 4-digit pairing
code.”
10.Say:[Beep]“YYYY”
11.Prompt:“YYYY is this correct?”
12.Say:[Beep]“Ye s”or“No”
13. If“Ye s”, go to Step 14. If“No”, the
procedure returns to Step 9.
14.Prompt:“Your new pairing code is
YYYY. Use this pairing code when
pairing devices to the Hands free
system. Do you want to pair a device
now?”
15.Say:[Beep]“Ye s”or“No”
16. If“Ye s”, the system switches to the
device registration mode. If“No”, the
system returns to standby status.
Device programming (Pairing)
To use Bluetooth Hands-Free, the device
equipped with Bluetooth has to be
programmed to the hands-free unit using
the following procedure.
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Bluetooth Hands-Free (Voice Recognition)
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Form No.8BH2-EA-10H
Black plate (394,1)
(Type A)
Up to seven Bluetooth equipped mobile
telephones can be programmed to the
vehicle.
(Type B/Navigation system)
A maximum of seven devices including
hands-free mobile phones and Bluetooth
audio devices can be programmed to one
vehicle.
NOTE
lA device can be programmed only when the
vehicle is parked. If the vehicle starts to
move, the pairing procedure will end.
Programming is dangerous while driving -
pair up your device before you start
driving. Park the car in a safe place before
programming.
l(Type B/Navigation system)
If a Bluetooth device has already been
programmed to the vehicle as a Bluetooth
audio device, it does not need to be
programmed again when using the device
as a hands-free mobile phone. Conversely,
it does not need to be programmed again as
a Bluetooth audio device if it has already
been programmed as a hands-free mobile
phone.
lSince the communication range of a
Bluetooth equipped device is about 10
meters (32 ft), if a device is placed within a
10-meter (32 ft) radius of the vehicle, it may
be detected/programmed unintentionally
while another device is being programmed.
(Type A)
1. Activate the Bluetooth application of
the device.
NOTE
For the operation of the device, refer to its
instruction manual.
2. Press the pick-up button or talk button
with a short press.
3.Say:[Beep]“Setup”
4.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
select phone, language or passcode.”
5.Say:[Beep]“Pairing options”
6.Prompt:“Select one of the following:
Pair, edit, delete, or list.”
7.Say:[Beep]“Pair”
8.Prompt:“Please say a 4-digit pairing
code.”
9.Say:[Beep]“XXXX”(Speak an
arbitrary 4-digit pairing code. This can
be any combination of 4 numbers.)
NOTE
lSome devices accept only a particular
pairing code (Usually,“0000”or“1234”).
If pairing cannot be completed, refer to the
owner's manual of your mobile device, and
try those numbers if necessary.
lRecord the code as it will be used to
program your device in Step 16.
10.Prompt:“Pairing code XXXX (4-
digit number). Is this correct?”
11.Say:[Beep]“Ye s”or“No”
12. If“Ye s”, go to Step 13.
If“No”, the procedure returns to Step
8.
13.Prompt:“Start pairing procedure on
the device. See the device manual for
instructions.”
14. Using the device, perform a search
for the Bluetooth device (Peripheral
device).
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NOTE
For the operation of the device, refer to its
instruction manual.
15. Select“Mazda”from the device list
searched by the device.
16. Input the 4-digit pairing code set in
Step 9 to the device.
17.Prompt:“Please say the name of the
device after the beep.”
18.Say:[Beep]“XXXX - - -”(Speak a
“device tag”, an arbitrary name for
the device.)
Example:“Stan's device.”
NOTE
Speak a programmed“device tag”within 10
seconds.
If more than two devices are to be
programmed, they cannot be programmed with
the same or similar“device tag”.
19.Prompt:“Adding XXXXXX - - -
(Ex.“Stan's device”) (Device tag). Is
this correct?”
20.Say:[Beep]“Ye s”
21.Prompt:“Pairing complete”
(Type B/Navigation system)
1. Activate the Bluetooth application of
the device.
NOTE
For the operation of the device, refer to its
instruction manual.
2. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
3.Say:[Beep]“Setup”
4.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
5.Say:[Beep]“Pairing options”
6.Prompt:“Available options are: Pair,
Edit, Delete, List, or Set Pairing Code.”
7.Say:[Beep]“Pair”
8.Prompt:“Start the pairing process on
your Bluetooth device. Your pairing
code is 0000 (XXXX). Input this code
on your Bluetooth device when
prompted on the device. See device
manual for instructions.”
9. Using the device, perform a search for
the Bluetooth device (Peripheral
device).
NOTE
For the operation of the device, refer to its
instruction manual.
10. Select“Mazda”from the device list
searched by the device.
11. Input the 4-digit pairing code to the
device.
12.Prompt:“Please say the name of the
device after the beep.”
13.Say:[Beep]“XXXX - - -”(Speak a
“device tag”, an arbitrary name for
the device.)
Example:“Stan's device.”
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Bluetooth Hands-Free (Voice Recognition)
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Form No.8BH2-EA-10H
Black plate (407,1)
Hands-Free Setting
qDevice
Device registration
For the registration of a Bluetooth
equipped device to Bluetooth Hands-Free,
refer to“Bluetooth Hands-Free
Preparation”(page 6-138).
Registered device read-out
Bluetooth Hands-Free can read-out the
devices registered to its system.
NOTE
Do this function only when parked. It is too
distracting to attempt while driving and you
may make too many errors to be effective.
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Setup”
3.(Type A)
Prompt:“Select one of the following:
Pairing options, confirmation prompts,
select phone, language or passcode.”
(Type B/Navigation system)
Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Pairing options”5.(Type A)
Prompt:“Select one of the following:
Pair, edit, delete, or list.”
(Type B/Navigation system)
Prompt:“Available options are: Pair,
Edit, Delete, List, or Set Pairing Code.”
6.Say:[Beep]“List”
7.Prompt:“XXXXX..., XXXXX...,
XXXXX... (Ex. Device A, device B,
device C)”(The voice guidance reads
out the device tags registered to the
hands-free system.)
Press the talk button with a short press
during the read-out at the desired device,
and then say one of the following voice
commands to execute it.
l“Select phone”: Selects device (Mobile
phone) when the talk button is short-
pressed.
l(Type B/Navigation system)
“Select music player”: Selects device
(Music player) when the talk button is
short-pressed.
l“Edit”: Edits device when the talk
button is short-pressed.
l“Continue”: Continues the list read-
out.
l“Delete”: Deletes the registered device
when the talk button is short-pressed.
l“Previous”: Returns to the previous
device in read-out when the talk button
is short-pressed.
8.Prompt:“End of list, would you like
to start from the beginning?”
9.Say:[Beep]“No”
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Form No.8BH2-EA-10H
Black plate (408,1)
Device selection
If several devices have been programmed,
the Bluetooth unit links the device last
connected. If you would like to link a
different programmed device, it is
necessary to change the link. The order of
device priority after the link has been
changed is maintained even when the
ignition is switched off.
(Type A)
Hands-free phone
1. Press the pick-up button or talk button
with a short press.
2.Say:[Beep]“Setup”
3.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
select phone, language or passcode.”
4.Say:[Beep]“Select phone”
5.Prompt:“Please say 1 for XXXXX...
(Ex. device A), 2 for XXXXX... (Ex.
device B...)”
6.Say:[Beep]“X”(Say the number for
the mobile phone to be connected.)
7.Prompt:“XXXXX... (Ex. device B...)
(Registered device tag) selected, is this
correct?”
8.Say:[Beep]“Ye s”
9.Prompt:“XXXXX... (Ex. device B...)
(Device tag) selected, returning to main
menu.”
(Type B/Navigation system)
Hands-free phone
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Setup”
3.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Select phone”
5.Prompt:“Please say the name of the
device you would like to select.
Available devices are XXXXX... (Ex.
device A), XXXXX... (Ex. device B),
XXXXX... (Ex. device C). Which
device please?”
6.Say:[Beep]“XXXXX... (Ex. Device
B)”
7.Prompt:“XXXXX... (Ex. Device B).
Is this correct?”
8.Say:[Beep]“Ye s”or“No”
9. If“Ye s”, go to Step 10. If“No”, the
procedure returns to Step 5.
10.Prompt:“XXXXX... (Ex. Device B)
selected.”
Music player
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
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