ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
253
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refill capacities ........................331
specifications ..........................331
Event data recording ....................7
Exhaust fumes ..........................221
F
Fail safe cooling ........................309
Fleet MyKey programming ........98
Flexible Fuel Vehicle (FFV) ....311
Floor mats ...................................90
Fluid capacities .........................331
Fog lamps ....................................55
Four-Wheel Drive vehicles .......243
control trac .............................244
description ..............................244
driving off road .......................245
indicator light .........................244
preparing to drive your
vehicle .....................................233
Fuel ............................................311
calculating fuel
economy ............................22, 318
cap ...........................................314
capacity ...................................331
choosing the right fuel ...........315
detergent in fuel .....................316
filler funnel .............................316
filling your vehicle
with
fuel ...........................311, 314, 318
filter, specifications ........311, 330
fuel pump shut-off switch .....255
improving fuel economy ........318
octane rating ...........315, 334–335
quality ......................................316
running out of fuel .........273, 316
safety information relating
to automotive fuels ................311Fuel - flex fuel vehicle
(FFV) .................................311, 315
Fuses ..................................256–257
G
Garage door opener ....................84
Gas cap (see Fuel cap) ............314
Gas mileage
(see Fuel economy) .................318
Gauges .........................................18
H
Hazard flashers .........................254
Headlamps ...................................55
aiming ........................................57
autolamp system .......................55
bulb specifications ....................60
daytime running lights .............56
flash to pass ..............................56
high beam .................................56
turning on and off ....................55
Hood ..........................................296
I
Ignition .......................217, 334–335
Illuminated visor mirror .............68
Infant seats
(see Safety seats) .....................166
Inspection/maintenance (I/M)
testing ........................................323
Instrument panel
cleaning ...................................290
cluster ........................................12
Index
366
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Owners Guide, 1st Printing
USA(fus)
