Page 1 of 345
Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 18
Entertainment Systems 28
AM/FM stereo with CDX6/MP3 28
Auxiliary input jack (Line in) 35
USB port 37
Satellite radio information 39
Navigation system 43
SYNC43
Climate Controls 44
Dual automatic temperature control 44
Navigation system based climate control 47
Rear window defroster 51
Lights 52
Headlamps 52
Turn signal control 57
Bulb replacement 59
Driver Controls 68
Windshield wiper/washer control 68
Steering wheel adjustment 69
Power windows 74
Mirrors 76
Speed control 78
Moon roof 81
Table of Contents
1
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 16 of 345

Door ajar (RTT):Illuminates in
the message center display when
the ignition is in the run position
and any door is open.
Trunk ajar (RTT):Illuminates in
the message center display when
the ignition is in the run position
and the trunk is open.
Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the off, lock or accessory position and the driver’s door is
opened.
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on warning chime:Sounds when the parking brake is
engaged and the vehicle is driven. If the warning remains after the
parking brake is disengaged, contact your authorized dealer as soon as
possible.
Message center activation chime:Sounds when some messages
appear in the message center display for the first time.
Turn signal on warning chime:Sounds when the turn signal has been
left on for an extended period of time.
Memory seat feedback chime:Sounds when saving/deleting memory
positions for seats, mirrors, etc.
Perimeter alarm warning chime:Sounds when using a key to unlock
the driver’s doors and the perimeter alarm is armed.
Instrument Cluster
16
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 60 of 345
Function Number of bulbsTrade
number
* Headlamp high beam 2 H7
* Headlamp low beam 2H11LL
(D3S [HID]
optional)
* Front park/turn signal
lamp23457AK
(amber)
* Front supplemental park
lamp4 168 NA
* Rear sidemarker lamp N/A LED
* Stop/tail lamp N/A LED
Rear turn signal lamp 2 HPC24A
* Supplemental tail lamp N/A LED
Backup lamp 2 921
License plate lamp 2 C5WL
High-mount brake lamp 1 921
Fog lamp 2 H11
Front map lamp 2 12V6W
Rear dome/reading lamp 6 578
Glove box lamp 1 194
Visor vanity lamp - Slide
on Rail system (SOR)2 37 or 14V1CP
Puddle lamp 2 W5W
Luggage compartment
lamp1 578
All replacement bulbs are clear in color except where noted.
To replace all instrument panel lights - see your authorized dealer.
* To replace these lamps - see your authorized dealer.
Replacing interior bulbs
Check the operation of all bulbs frequently.
Replacing exterior bulbs
Check the operation of all the bulbs frequently.
Lights
60
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 63 of 345
4. Carefully pull bulb straight out of
the socket
5. Install the new bulb socket into
the lamp assembly by aligning the
indexing fingers, then rotate
clockwise to the locked position.
Replacing front parking lamp/turn signal bulb
For driver side replacement of the front parking lamp/turn signal
bulb, do the following:
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1. Release the clamps (2) that secure the air filter housing cover.
2. Carefully separate the two halves of the air filter housing.
3. Locate the mass air flow sensor electrical connector on the air outlet
tube (1). This connector will need to be unplugged.
Lights
63
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 64 of 345

4. Remove the air filter assembly.
5. Remove the bolts on the air inlet (3), then remove the air inlet.
6. Reach over the front bolster to access the bulb.
7. Remove the bulb socket by rotating it counterclockwise, then pull it
straight out of the lamp assembly.
Reverse these steps to complete the process.
For passenger side replacement of the front park/turn signal bulb,
see your authorized dealer.
Replacing stop/tail/turn and side marker bulbs
Your vehicle is equipped with a rear lamp that has a stop/tail/turn and
side marker lamp module containing integral multiple light emitting
diodes (LED). If one or more LEDs burn out, the complete lamp module
has to be replaced. See your authorized dealer for the replacement lamp.
Replacing rear turn signal bulbs
1. Make sure the headlamp switch is in the off position and open the
trunk.
2. Lift out trunk floor carpeting panel to access a luggage scuff plate
(hard molding) and a trunk side panel (dark grey, soft wheelhouse side
trim panel) at the lamp area.
3. Carefully pull/push the trunk side panel (dark grey, soft wheelhouse
side trim panel) outboard to expose the lamp assembly. The most
effective point to grasp the trunk side panel when pulling it out from the
luggage scuff plate is at it’s bottom edge where that edge meets the
exposed sheet metal of the trunk floor.
Note:Do not allow the trunk side panel to remain bent and untucked
from the luggage scuff plate (hard molding) for a long period of time.
Doing so may result in permanent deformation.
Lights
64
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)