Page 308 of 345

Item Capacity Ford part nameFord part number /
Ford specification
Engine oil
1
5.5 quarts (5.2L)•MotorcraftSAE 5W-20
Premium Synthetic
Blend Motor Oil (US)
•MotorcraftSAE 5W-20
Full Synthetic Motor Oil
(US)
•MotorcraftSAE 5W-20
Super Premium Motor
Oil (Canada)
•MotorcraftSAE 5W-20
Synthetic Motor Oil
(Canada)
1
•XO-5W20-QSP (US)
•XO-5W-20-QFS (US)
•CXO-5W20–LSP12
(Canada)
•CXO-5W-20-LFS12
(Canada) /
WSS-M2C930-A with API
Certification Mark
Engine coolant11.1 quarts
(10.5 L)MotorcraftSpecialty
Green Engine Coolant
(dark green-colored)
2
VC-10-A2 (US) /
CVC-10-A (Canada)
WSS-M97B55-A
Power steering fluidBetween MIN and
MAX on reservoirMotorcraft
MERCONVATFXT-5-QM /
MERCONV
Automatic transmission
fluid7.4 quarts (7.0L)
3
MotorcraftPremium
Automatic Transmission
FluidXT-8-QAW /
WSS-M2C924-A
Rear differential (AWD)
fluid2.4 pints (1.15L)MotorcraftSAE 80W-90
Premium Rear Axle
LubricantXY-80W90-QL /
WSP-M2C197-A
Maintenance and Specifications
308
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 309 of 345

Item Capacity Ford part nameFord part number /
Ford specification
Power Transfer Unit
(PTU) fluid (AWD)
4
12 ounces (0.35L)MotorcraftSAE
75W-140 Synthetic Rear
Axle LubricantXY-75W140-QL /
WSL-M2C192-A
Windshield washer fluid Fill as requiredMotorcraftPremium
Windshield Washer
Concentrate (US)
Premium Quality
Windshield Washer Fluid
(Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
Fuel tank (FWD )17.5 gallons
(66.2L)——
Fuel tank (AWD)16.5 gallons
(62.5L)——
1Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.2Add the coolant type originally equipped in your vehicle. Check the coolant reservoir bottle
labeling for the correct fluid type to use.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set
by the indication on the dipstick’s normal operating range.4The power transfer unit is lubricated for life with synthetic lube. Lubricant levels are not to be
checked or changed unless a leak is suspected or repair required. Replace power transfer unit
lubricant with specified synthetic lubricant anytime the unit is submerged in water.
See your authorized dealer for fluid level checking or filling of the power transfer unit.
Maintenance and Specifications
309
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 312 of 345
The Vehicle Identification Number (VIN) contains the following
information:
1. World manufacturer identifier
2. Brake system / Gross Vehicle
Weight Rating (GVWR) / Restraint
Devices and their location
3. Make, vehicle line, series, body
type
4. Engine type
5. Check digit
6. Model year
7. Assembly plant
8. Production sequence number
TRANSMISSION CODE DESIGNATIONS
You can find a transmission code on
the Safety Compliance Certification
Label. The following table tells you
which transmission each code
represents.
Description Code
6-speed automatic transmission (Aisin AW
F21)B
Maintenance and Specifications
312
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 323 of 345

Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
as well as those things that may require future or immediate attention.
The multi-point vehicle inspection is one more way to keep your vehicle
running great!
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
Scheduled Maintenance Guide
323
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 326 of 345

Oil Change Service Interval* 123456789101112131415
Change engine oil and filter• ••••••••••••••
Rotate tires, inspect tire wear and measure
tread depth• ••••••••••••••
Inspect wheels and related components for
abnormal noise, wear, looseness or drag• ••••••••••••••
Perform multi-point inspection (recommended)• ••••••••••••••
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements• ••••••••••••••
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake• ••••••••••••••
Inspect engine cooling system for strength, and
hoses• ••••••••••••••
Inspect exhaust system and heat shields• ••••••••••••••
Inspect half-shaft boots (if equipped)• ••••••••••••••
Inspect steering linkage, ball joints, suspension,
tie-rod ends, driveshaft and U-joints; lubricate
if equipped with grease fittings• ••••••••••••••
Inspect cabin air filter (if equipped)• •••••••
*Oil change service intervals should be completed as indicated by the instrument cluster message center
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to theInstrument Clusterchapter
Scheduled Maintenance Guide
326
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 327 of 345

Perform the services noted in the following table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Every 20,000 miles
(32,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if
equipped)
Replace engine air filter
Every 100,000 miles
(160,000 km)Change engine coolant
1
Replace spark plugs
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(filter not required on 6F35, 6F50, DPS6 and
AWF-21 transmissions); consult dealer for
requirements
Change manual transmission fluid
Change rear axle fluid (RWD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace timing belt (Fiesta).Failure to replace
timing belt can cause internal engine
damage.
1Initial replacement at 100,000 miles (160,000 km) or 72 months; every
50,000 miles (80,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance Guide
327
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 331 of 345

SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart
Inspect frequently, service as
required– See axle maintenance items under
Exceptions
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance Guide
331
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 332 of 345

Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart (except Fiesta)
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 300 hours of engine
operation*– Change engine oil and replace oil filter (Fiesta)
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except Fiesta and
vehicles equipped with a 6R80 transmission)
Every 60,000 miles (96,000 km)– Replace spark plugs
* Engine hour meter installation is recommended for these operating
conditions.
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance Guide
332
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)