2011 LINCOLN MKZ service

Radio Display Condition Action Required
ANTENNA FAIL Internal failure or
configuration failure
to satellite radio
antennaIf this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
SUB UPDATE Satellite service
subscription has been
updated by SIRIUS
satellite radioNo action required. The
process should take no
longer than one
minute.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC
Your vehicle is equipped with SYNC, a hands-free communications and
entertainment system with special phone and media features. For more
information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation Systemsupplement (if equipped).
Entertainment Systems
43
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

BULB REPLACEMENT
Lamp assembly condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America and an
“E” for Europe to ensure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Lights
59
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

FCC and RSS-210 Industry Canada Compliance
The Car2Usystem complies with Part 15 of the FCC rules and with
RSS-210 of Industry Canada. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received including interference
that may cause undesired operation.
Changes and modifications to the Car2Usystem transmitter by other
than an authorized service facility could void authorization to use the
equipment.
POSITIVE RETENTION FLOOR MAT
WARNING:Do not install additional floor mats on top of the
factory installed floor mats as they may interfere with the
accelerator or the brake pedals.
Position the floor mat so that the
eyelet is over the retention post and
press down to lock in. Make sure
that the mat does not interfere with
the operation of the accelerator or
the brake pedal. To remove the floor
mat, reverse the installation
procedure.
INTERIOR TRUNK CONTROL
Press the remote trunk release
control on the instrument panel to
the left of the steering wheel.
Driver Controls
88
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

The illuminated entry system will turn off the lights if:
•the ignition is turned to the on position,
•the Integrated Keyhead Transmitter lock control is pressed, or
•the vehicle is locked using the keyless entry keypad, or
•after 25 seconds of illumination.
The lights will not turn off if:
•they have been turned on with the dimmer control, or
•any door is open.
Perimeter lamps illuminated entry
With the Integrated Keyhead Transmitter system, the following items will
illuminate when the
(unlock) control on the transmitter is pressed:
Vehicles with HID headlamps:
•Fog lamps
•Park lamps
•Tail lamps
Vehicles without HID headlamps:
•Parking lamps
•Tail lamps
•Headlamps
The lamps will automatically turn off:
•if the ignition switch is turned to the 3 (on) position, or
•the Integrated Keyhead Transmitter lock control is pressed, or
•the vehicle is locked using the keyless entry keypad, or
•after 25 seconds of illumination.
Note:On some vehicles, the perimeter lamps illuminated entry feature
will not activate in daylight conditions.
Deactivating/activating perimeter lamps illuminated entry
You may enable/disable this feature by having your vehicle serviced by
your authorized dealer.
You may also perform the following power door lock sequence to
enable/disable the perimeter lamps feature.Note:Before starting, ensure
the ignition is in the 1 (off) position and all vehicle doors are closed. You
Locks and Security
105
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Your vehicle comes with two coded integrated keyhead transmitters;
additional coded IKTs may be purchased from your authorized dealer.
Standard SecuriLockkeys without remote entry transmitter
functionality can also be purchased from your authorized dealer if
desired. The authorized dealer can program your spare IKTs to your
vehicle or you can program the IKTs yourself. Refer toProgramming
spare keysfor instructions on how to program the coded key.
Note:The SecuriLockpassive anti-theft system is not compatible with
non-Ford aftermarket remote start systems. Use of these systems may
result in vehicle starting problems and a loss of security protection.
Note:Large metallic objects, electronic devices that are used to
purchase gasoline or similar items, or a second coded key on the same
key chain may cause vehicle starting issues. You need to prevent these
objects from touching the coded IKT while starting the engine. These
objects will not cause damage to the coded IKT, but may cause a
momentary issue if they are too close to the IKT when starting the
engine. If a problem occurs, turn the ignition off, remove all objects on
the key chain away from the coded IKT and restart the engine.
Note: Do not leave a duplicate coded key in the vehicle. Always
take your keys and lock all doors when leaving the vehicle.
Anti-theft indicator
The anti-theft indicator is located in the instrument panel cluster.
•When the ignition is in the off
position, the indicator will flash
once every two seconds to
indicate the SecuriLocksystem
is functioning as a theft
deterrent.
•When the ignition is in the on position, the indicator will glow for
three seconds to indicate normal system functionality.
If a problem occurs with the SecuriLocksystem, the indicator will flash
rapidly or glow steadily when the ignition is in the on position. If this
occurs, turn the ignition off then back to on to make sure there was no
electronic interference with the programmed key. If the vehicle doesn’t
start, try to start it with the 2nd programmed key and if successful
contact your authorized dealership for key replacement. If the indicator
still flashes rapidly or glows steadily, the vehicle will not start, contact
your authorized dealer as soon as possible for service.
Locks and Security
109
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

during frontal collisions, and in side collisions when the side curtains and
side airbags are activated. This helps increase the effectiveness of the
safety belts. In frontal collisions, the safety belt pretensioners can be
activated alone or, if the collision is of sufficient severity, together with
the front airbags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management
feature- front outboardsection in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning light and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and front passenger sensing system. In addition, the
RCM also monitors the restraints warning light in the instrument cluster.
A difficulty with the system is indicated by one or more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Safety belt precautions
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
Seating and Safety Restraints
130
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
WARNING:When possible, all children 12 years old and under
should be properly restrained in a rear seating position.
WARNING:National Highway Traffic Safety Administration
(NHTSA) recommends a minimum distance of at least 10 inches
(25 cm) between an occupant’s chest and the driver airbag module.
WARNING:Never place your arm over the airbag module as a
deploying airbag can result in serious arm fractures or other
injuries.
Steps you can take to properly position yourself away from the airbag:
•Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
•Recline the seat slightly (one or two degrees) from the upright
position.
WARNING:Do not put anything on or over the airbag module.
Placing objects on or over the airbag inflation area may cause
those objects to be propelled by the airbag into your face and torso
causing serious injury.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint system (SRS) or its fuses. See your
authorized dealer.
WARNING:Modifying or adding equipment to the front end of
the vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of the
vehicle.
Seating and Safety Restraints
143
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

In case there is a problem with the
front passenger sensing system, the
airbag readiness light in the
instrument cluster will stay lit.
If the airbag readiness light is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness light is
no longer illuminated
•If the airbag readiness light remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
Seating and Safety Restraints
150
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)