2011 LINCOLN MKZ HYBRID ESP

Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly marked “Suitable for Use
with Outdoor Appliances.” Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16-gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
Driving
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•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug/engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
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Day and night brightness
The BLIS-CTA alert will automatically dim when the headlamp switch is
in the parking, on, or autolamp position, and night time darkness has
been detected by the sun sensor.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
Driving
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
Customer Assistance
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as MotorcraftDetail Wash (ZC-3-A), which is
available from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use MotorcraftBug and Tar Remover
(ZC-42) which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as MotorcraftDetail Wash (ZC-3-A).
•Use MotorcraftCustom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
Cleaning
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•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser (ZC-20) on all
parts that require cleaning and pressure rinse clean. In Canada, use
MotorcraftEngine Shampoo (CXC-66-A).
•Cover the highlighted areas to prevent water damage when cleaning
the engine.Note:As with all transmissions, be especially careful as
water entry into the vents can damage internal parts.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your authorized dealer.
•For routine cleaning, use MotorcraftDetail Wash (ZC-3-A).
•If tar or grease spots are present, use MotorcraftBug and Tar
Remover (ZC-42).
Cleaning
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7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
Low and high voltage battery – storage
Your vehicle must be started and run for a minimum of 10 minutes once
a month in order to maintain the high voltage battery charge. This will
maintain the high voltage battery but it is not enough to maintain the
low voltage (underhood) battery and additional low voltage (underhood)
battery charging may be required after 60 days.
If your vehicle is to be stored for 30 days or longer, the low voltage
(underhood) battery negative terminal must be disconnected. Failure to
do this could damage your vehicle’s batteries.
ENGINE COOLANT AND MOTOR/ELECTRONICS COOLANT
Your vehicle is equipped with two separate coolant systems. One is for
engine cooling and the other is for various electric motors and other
components that are specific to the hybrid operating systems.
L
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RETURN
RECYCLE
Maintenance and Specifications
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