
•All-wheel driving capability (if applicable)
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
2. Place the gearshift lever in P (Park) and turn the engine off.
Roadside Emergencies
258
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Removing the spare tire and jack
1. Remove the carpeted load floor
panel located in the rear of the
vehicle and remove the lug wrench
and long bolt from the tool bag.
2. Remove the bolt securing the
spare tire using the lug wrench,
then lift and remove the spare tire
from the trunk.
3. Remove the jack retention bolt by
turning it counterclockwise and
remove the jack from the vehicle.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
Roadside Emergencies
259
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

WARNING:To lessen the risk of personal injury, do not put any
part of your body under the vehicle while changing a tire. Do not
start the engine when your vehicle is on the jack. The jack is only
meant for changing the tire.
4. Remove the lug nuts with the lug wrench.
5. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall lug nuts until the wheel is snug against the hub.
Do not fully tighten the lug nuts until the wheel has been lowered.
If you are using the temporary tire, the lug nut washers will not appear
to be flush with the rim. This is normal only when using the temporary
spare tire.
6. Lower the wheel by turning the jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Unblock the wheels.
Stowing the wheel and jack
1. Fully collapse the jack and place it back in the storage area in the
trunk.
2. Replace the jack retention bolt to secure the jack.
3. Place the tire in the storage bin in the trunk.
4. Replace the cover plate and bolt.
•When storing a flat road tire, flip the cover plate over and use the long
bolt.
•When storing the temporary spare tire, replace the cover plate and
use the short bolt.
5. Secure the bolt using the lug wrench.
6. Insert the lug wrench and bolt in the tool bag and place over the jack.
7. Replace the carpeted load floor panel.
1
4 3
2 5
Roadside Emergencies
261
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

WARNING:Do not try to pry open or push open the Easy
Fuel™ system with foreign objects. This could damage the fuel
system and its seal and cause injury to you or others.
When filling the vehicle’s fuel tank from a portable fuel container, use the
included funnel.
1. Locate the white plastic funnel. It
is attached to the underside of the
spare tire cover or is included with
the tire changing tools.
2. Slowly insert the funnel into the Easy Fuel™ system.
3. Fill the vehicle with fuel from the portable fuel container.
4. When done, clean the funnel or properly dispose of it. Extra funnels
can be purchased from your authorized dealer if you choose to dispose
of the funnel.Do notuse aftermarket funnels; they will not work with
the Easy Fuel™ system and can damage it. The included funnel has
been specially designed to work safely with your vehicle.
ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fill-ups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend
taking fuel economy measurements during the first 1,000 miles
(1,600 km) of driving (engine break-in period). You will get a more
accurate measurement after 2,000 miles–3,000 miles
(3,000 km–5,000 km).
Maintenance and Specifications
303
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Scheduled Maintenance Guide
327
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension components for leaks and
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance Guide
328
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Speed control ..............................96
Starting your vehicle ........218, 220
jump starting ..........................263
Steering
speed sensitive .......................230
Steering wheel
controls ......................................98
tilting .........................................88
Stereo
6-CD in dash .............................52
CD-MP3 .....................................52
SYNC..........................................66
T
Tilt steering wheel ......................88
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....206
Tires ...........................191–192, 256
alignment ................................199
care ..........................................195
changing ..................................256
checking the pressure ............195
inflating ...................................193
label .........................................205
replacing ..................................197
rotating ....................................200
safety practices .......................198
sidewall information ...............200
snow tires and chains ............210
spare tire .................................257
terminology .............................192
tire grades ...............................192
treadwear ........................191, 196
Towing .......................................216
recreational towing .................217
trailer towing ..........................216wrecker ....................................266
Transmission .............................232
brake-shift interlock (BSI) ....230
fluid, checking and adding
(automatic) .............................309
fluid, refill capacities ..............313
lubricant specifications ..........313
Trunk .........................................117
remote release ................107, 121
Turn signal ..................................80
U
Universal garage
door opener ...............................101
USB port ......................................62
V
Vehicle Identification Number
(VIN) ..........................................316
Vehicle loading ..........................210
Ventilating your vehicle ...........221
W
Warning lights (see Lights) .......18
Washer fluid ..............................287
Water, Driving through .............245
Windows
opening using remote entry
system ...............................94, 120
power .........................................93
Windshield washer fluid and
wipers ..........................................87
checking and adding fluid .....287
replacing wiper blades ...........287
Wrecker towing .........................266
Index
347
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)