2011 LINCOLN MKX service

911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a prerecorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
SYNCServices and Apps
45SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF.
To access the setting:
1. Press
> SYNC Apps. > 911 Assist.
2. Select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist or
•Pressing Menu > Help > 911 Assist.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
VEHICLE HEALTH REPORT (IF EQUIPPED, U.S. ONLY)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
SYNCServices and Apps
46SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report, but youmust
register to use this feature.
Note:In order to allow a break-in period for your vehicle, you will not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 100 miles.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from a prior vehicle inspection by your authorized
dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle at any time and
view the complete report with all information listed above on
SyncMyRide.com. You can also choose for SYNCto automatically
remind you to run reports at specific mileage intervals. After you’ve
registered for the Vehicle Health Report service and established your
preferences at www.SyncMyRide.com, you can then request a Vehicle
Health Report (in your vehicle) and return to your account at
www.SyncMyRide.com to view your report. Cell phone airtime usage may
apply when reporting.
To access and run a report:
1. Press Menu > Vehicle > Vehicle Health Report OR press
> SYNC
Apps > Vehicle Health Report.
2. Or, press
on the steering wheel controls, and when prompted, say
“Vehicle Health Report”.
SYNCServices and Apps
47SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

3. From this screen, you can turn automatic reminders on or off, select
the mileage intervals at which you would like to run a report and also
you can choose to ‘Run a report now.’
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
SYNCSERVICES: TRAFFIC, DIRECTIONS & INFORMATION (TDI),
IF EQUIPPED, U.S. ONLY
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.This features has a free introductory period, but youmust
register to use the service. You must also have a paired and connected
Bluetoothenabled cellular phone in order to connect to SYNCTraffic,
Directions & Information Services. Refer to thePhone Featureschapter
for pairing instructions.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
To connect to SYNCTraffic, Directions & Information Services
using voice commands:
1. Press
.
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired
service such as “Traffic” or “Directions”. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNCTraffic, Directions & Information Services
using the touchscreen:
1. Press
> SYNC Services.
2. Then, select ‘Connect to Services’. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
SYNCServices and Apps
48SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

3. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Information. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press ‘Disconnect from Services’ on the touchscreen.
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions (when your vehicle is not
equipped with the navigation feature):
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. The turn-by-turn directions will display in the
infotainment display (right side of your instrument cluster), in the status
bar of your touchscreen system and also on the SYNC Services screen.
You will also receive driving instructions via audible prompts.
3. While on an active route, you can select ‘Route Summary or ‘Route
Status’ using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
Receiving Turn by Turn Directions (when your vehicle is equipped
with the navigation feature):
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the prompts to select your destination. Once your destination
is selected, the destination information is sent to your vehicle. After the
destination download is complete, the phone call is automatically ended.
3. Your navigation feature will then calculate the route and provide
driving instructions. Refer to theNavigation Featureschapter for more
information.
SYNCServices and Apps
49SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNCServices and Apps
50SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.Standard phone and message rates may apply. Subscription
may be required. To register and check your eligibility for free services,
log onto www.SyncMyRide.com.
Note: Traffic, Directions & Information Services will not function
properly if you have enabled caller ID blocking on your mobile
phone. Prior to using SYNC TDI Services, ensure that your mobile
phone is not blocking caller ID.
SYNCServices voice commands (if equipped)
If SYNCServices is active and a route has been downloaded, press
on the steering wheel controls. When prompted, you may say any of the
following commands:
•Services•Update Route
•Route status•Navigation voice on
•Navigation voice off•Cancel route
•Next turn•Route Summary
SYNCServices and Apps
51SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

SYSTEM SETTINGS
1. Press Menu > Settings > System.
2. Select from the following:
•Language•Distance Units
•Temperature Units•System Prompt Volume
•Touchscreen beeps•Keyboard layout
Display settings
Your touchscreen system allows you to make adjustments to the
touchscreen display. To access:
1. Press Menu > Display.
2. Choose to adjust any of the following:
•Brightness•Mode: Auto, Day or Night
•Auto Dim on/off•Edit Wallpaper
To access this screen using voice commands,press
on your
steering wheel controls and when prompted, say, “Display settings”.
Notifications
This screen will display any system messages such as an SD card fault,
etc. You can select the message and then choose to:
•Viewthe complete message
•Deletethe message
•Delete Allmessages
Note:The system will alert you that you have messages by turning
the
icon yellow (instead of white). When the messages are read or
deleted, the icon will return to white.
VEHICLE SETTINGS
Vehicle settings allow to you access and make adjustments to many
features (if available) such as:
•Ambient lighting
•Vehicle Health Report (if equipped, U.S. only): Refer toVehicle
Health Reportin theSYNCServices and Appschapter in this
supplement.
•Rear View Camera
Settings
54SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)