when trailer sway is detected, the vehicle speed is too high and may be
at or above a speed at which trailer sway will grow continuously. This
may cause the system to activate multiple times, causing a gradual
reduction in speed.
Disabling trailer sway control
Trailer sway control can be disabled during any key cycle. To disable
trailer sway control, refer to theMessage centerin theInstrument
Clusterchapter. Note that regardless of chosen enable state, trailer sway
control will be re-enabled each new key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
STEERING
3.5L EcoBoost™ engine (if equipped):Your vehicle is equipped with
an Electric Power Steering (EPS) system. There is no fluid reservoir to
check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it takes
for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to theMessage centerin the
Instrument Clusterchapter for more information.
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When towing, the camera system will only see what is being towed
behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the camera is located on the liftgate. Keep the lens
clean so the video image remains clear and undistorted. Clean the lens
with a soft, lint-free cloth and non-abrasive cleaner.
Note:If the camera system image is not clear or seems distorted, it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the camera system.
WARNING:The camera system is a reverse aid supplement
device that still requires the driver to use it in conjunction with
the rearview mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera system with the liftgate
open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
Night time and dark area use
At night time or in dark areas, the camera system relies on the reverse
lamp lighting to produce an image. Therefore it is necessary that both
reverse lamps are operating in order to get a clear image in the dark. If
either of the lamps are not operating, stop using the camera system, at
least in the dark, until the lamp(s) are replaced and functioning.
Servicing
•If the image comes on while the vehicle is not in R (Reverse), have
the system inspected by your authorized dealer.
•If the image is not clear, then check if there is anything covering the
lens such as dirt, mud, ice, snow, etc. If the image is still not clear
after cleaning, have your system inspected by your authorized dealer.
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Trailer tow false alerts
When towing a trailer, the sensors may detect the trailer thus causing a
false alert. It may be desirable to turn the BLISoff if the false alerts
become annoying.
Day and night brightness
The BLISand/or CTA alert will automatically dim when the headlamp
switch is in PARK, ON, or AUTO ON and night time darkness has been
detected by the sun sensor.
ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
All components of the AWD system are sealed for life and require no
maintenance.
Note:When an AWD system fault is present, the warningCHECK AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the spare tire is
installed, the AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
condition may be indicated by anAWD OFFmessage in the message
center (seeMessage centersection in theInstrument Clusterchapter
for more information). If there is anAWD OFFmessage in the message
center from using the spare tire, this indicator should turn off after
reinstalling the repaired or replaced normal road tire and driving a short
distance. It is recommended to reinstall the repaired or replaced road
tire as soon as possible. Major dissimilar tire sizes between the front and
rear axles could cause the AWD system to stop functioning and default
to front-wheel drive or damage the AWD system.
Note:TheAWD OFFmessage may also be displayed in the message
center if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
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Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
Removing the spare tire and jack
If the 3rd row seat is stowed in the floor, you will need to unstow it to
access the spare tire and jack. Refer toUnstowing the third row seatin
theSeating and Safety Restraintschapter for this procedure.
1. Remove the carpeted floor panel
located in the rear of the vehicle,
remove the wing nut that secures
the spare tire by turning it
counterclockwise.
2. Lift and remove the spare tire
from the trunk.
3. Remove the second wing nut that
secures the jack retention bracket
by turning it counterclockwise,
remove the jack kit from the
vehicle.
4. Remove the jack, L-shaped bolt,
and the wrench from the felt bag.
Fold down the wrench socket to use
to loosen the lug nuts and to operate the jack.
Tire change procedure
WARNING:When one of the front wheels is off the ground, the
transaxle alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park).
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3. Put the jack in the jack notch
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
4. Remove the lug nuts with the lug
wrench.
5. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward. Reinstall the
lug nuts until the wheel is snug
against the hub. Do not fully tighten
the lug nuts until the wheel has
been lowered.
6. Lower the wheel by turning the jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Install the wheel cover (if
equipped).
Stowing the tire and jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Place the
extension bolt or L-shaped bolt into
the external pocket of the felt bag.
Take care to position the jack as
shown to ensure that the locating
holes in the jack base can be placed
on the locating tabs of the jack
mounting bracket in the spare tire
tub.
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