Page 444 of 529
5
421
5-1. Essential information
When trouble arises
IS F_EE
Towing with a wheel lift-type truck
From the front
Use a towing dolly under the
rear wheels.
From the rear
Turn the “ENGINE START
STOP” switch to the ACCES-
SORY mode so that the steering
wheel is unlocked.
NOTICE
To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
To prevent damaging the vehicle
Do not tow the vehicle from the rear with the “ENGINE START STOP”
switch OFF.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
When raising the vehicle from the rear, ensure adequate ground clearance
for towing at the opposite end of the raised vehicle. Without adequate
clearance, the vehicle could be damaged while being towed from the rear.
Page 456 of 529
5
433
5-2. Steps to take in an emergency
When trouble arises
IS F_EE
Have the vehicle inspected immediately.
A buzzer sounds and a warning message is shown on the multi-
information display. Failing to investigate the cause of the follow-
ing warnings may lead to the system operating abnormally and
possibly cause an accident. Have the vehicle inspected by any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional, immediately.
Warning messageDetails
Indicates a malfunction in the headlight leveling
system.
(Flashing)
Indicates a malfunction in the steering lock sys-
tem.
(If equipped)
Indicates a malfunction in the pre-crash safety
system.
Page 465 of 529
442
5-2. Steps to take in an emergency
IS F_EE
Once(Comes on for 10 sec-
onds.)
(Flashing)
Indicates that
the key battery
is low.Replace the bat-
tery. (P. 390)
Indicates that
the “ENGINE
START STOP”
switch has been
turned twice to
ACCESSORY
mode without
starting the
engine when a
closed door is
opened.
Press the
“ENGINE
START STOP”
switch while
applying the
brakes.
(Flashing)
Indicates that
the steering lock
has not released
within 3 seconds
of pressing the
“ENGINE
START STOP”
switch.Press the
“ENGINE
START STOP”
switch again
while turning
the steering
wheel with the
brake pedal
depressed.
Inte-
rior
buzzerExte-
rior
buzzer
Warning messageDetailsCorrection
procedure
Page 477 of 529

454
5-2. Steps to take in an emergency
IS F_EE
If the engine will not start
If the engine will not start even though correct starting procedures are
being followed (P. 146), consider each of the following points.
The engine will not start even when the starter motor operates
normally.
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine once more following correct start-
ing procedures. (P. 146)
The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at a
low volume.
One of the following may be the cause of the problem.
The battery may be discharged. (P. 462)
The battery terminal connections may be loose or corroded.
The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 462)
There may be a malfunction in the engine immobilizer sys-
tem. (P. 92)
There may be a malfunction in the steering lock system.
Contact any authorized Lexus dealer or repairer, or another
duly qualified and equipped professional, if the problem can-
not be repaired, or if repair procedures are unknown.
Page 479 of 529
456
5-2. Steps to take in an emergency
IS F_EE
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent acci-
dental operation of the shift lever). Have the vehicle inspected by any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional, immediately.
The following steps may be used as an emergency measure to ensure
that the shift lever can be shifted.
Set the parking brake.
Turn the “ENGINE START STOP” switch to IGNITION
ON mode.
Depress the brake pedal.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
Page 481 of 529
458
5-2. Steps to take in an emergency
IS F_EE
If the electronic key does not operate properly
Locking and unlocking the doors, unlocking the trunk and key linked func-
tions
Use the mechanical key built in to the electronic keys to operate
the doors. (P. 33)
An alarm will sound if the alarm is set. ( P. 9 7 )
Doors
Remove the cover on the
driver’s door handle.
Locks all doors
Closes the windows/moon
roof (turn and hold)
Unlocks all doors
Opens the windows/moon
roof (turn and hold)
If communication between the electronic key and vehicle is inter-
rupted (P. 41) or the electronic key cannot be used because the bat-
tery is depleted, the smart entry & start system and wireless remote
control cannot be used. In such cases, the doors and trunk can be
opened or the engine can be started by following the procedure below.
STEP1
STEP2
Page 482 of 529
5
459
5-2. Steps to take in an emergency
When trouble arises
IS F_EEAfter the operation is com-
pleted, reinstall the cover.
Hook the upper claw of the
cover onto the upper catch on
the vehicle side, and then push
on the lower side of the cover.
Make sure that the lower claw
of the cover is securely fastened
to the lower catch on the vehicle
side. If the cover is not securely
attached, it may fall off while
driving.
Trunk
Turn the mechanical key clock-
wise to open.
STEP3
Page 484 of 529

5
461
5-2. Steps to take in an emergency
When trouble arises
IS F_EETo change “ENGINE START STOP” switch modes: Within
10 seconds of the buzzer sounding, release the brake pedal
and press the “ENGINE START STOP” switch. Modes can
be changed each time the switch is pressed. (P. 147)
To start the engine: Press the “ENGINE START STOP”
switch within 10 seconds after the buzzer sounds, keeping
the brake pedal depressed.
In the event that the engine still cannot be started, contact any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional.
Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(P. 390)
Alarm
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
STEP3