2011 JEEP GRAND CHEROKEE manual transmission

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This is a specialized utility vehicle, it can go places and
perform tasks for which conventional two-wheel drive
enclosed vehicles were not intended. It handles and
maneuvers differently from many passenger cars both
on-road and off-road, so take time to become familiar
with your vehicle.
The two-wheel drive utility vehicle was designed for
on-road use only. It is not intended for off-road driving
or use in other severe conditions suited for a four-wheel
drive vehicle.
Before you start to drive this vehicle, read the Owner’s
Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission,and transfer case shifting. Learn how your vehicle handles
on different road surfaces. Your driving skills will improve
with experience. When driving off-road or working the
vehicle, don’t overload the vehicle or expect the vehicle to
overcome the natural laws of physics. Always observe
federal, state, provincial and local laws wherever you
drive.
As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or a
collision. Refer to “On-Road/Off-Road Driving Tips” in
“Starting And Operating” for further information.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
4 INTRODUCTION

To reset the transmission, use the following procedure:
1. Stop the vehicle.
2. Move the shift lever into the PARK position.
3. Turn the engine off, and be sure to turn the ignition
switch to the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear (3.6L engine) or third gear (5.7L
engine) will be available in the DRIVE position. Have the
transmission checked at your authorized dealer as soon
as possible.Torque Converter Clutch
A feature, designed to improve fuel economy, has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally, at a calibrated speed, at light throttle. It engages at
higher speeds under heavier acceleration. This may re-
sult in a slightly different feeling or response during
normal operation in high gear. When the vehicle speed
drops below a calibrated speed, or during acceleration,
the clutch automatically and smoothly disengages.
NOTE:
•The torque converter clutch may not engage until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting into Overdrive when cold.
This is normal. Manually shifting (using the ERS shift
control) between 4 (direct gear) and 5/D (Overdrive
356 STARTING AND OPERATING

4WD LOW to 4WD HI
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL, and press the
“4WD LOW” button once on the transfer case switch. The
“4WD LOW” indicator light in the instrument cluster
will flash and go out when the shift is complete.
NOTE:
•If shift conditions/interlocks are not met, or a transfer
case motor temperature protection condition exists, a
“For 4x4 High Slow Below 3 MPH or 5 KPH Put Trans
in N Press 4 Low” message will flash from the
Electronic Vehicle Information Center (EVIC). Refer to
“Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further
information.
•Shifting into or out of 4WD LOW is possible with the
vehicle completely stopped; however, difficulty mayoccur due to the mating clutch teeth not being prop-
erly aligned. Several attempts may be required for
clutch teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling 0 to
3 mph (0 to 5 km/h). If the vehicle is moving faster
than 3 mph (5 km/h), the transfer case will not allow
the shift.
NEUTRAL Shift Procedure
1. Turn the ignition switch to the ON position, engine off.
2. Vehicle stopped, with foot on brake.
3. Place the transmission into NEUTRAL.
4. Hold down the NEUTRAL “pin” switch (with a pen,
etc.) for four seconds until the LED light by the switch
starts to blink indicating shift in progress. The light will
stop blinking (stay on solid) when the NEUTRAL shift is
complete. A “To Tow Vehicle Safely, Read Neutral Shift
Procedure in Owners Manual” message will display on5
STARTING AND OPERATING 361

WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the hill while resuming acceleration,
manually activate the trailer brake prior to releas-
ing the brake pedal. Always remember the driver
is responsible for braking the vehicle.(Continued)
WARNING! (Continued)
•HSA is not a parking brake. If you stop the vehicle
on a hill without putting the transmission in
PARK and using the parking brake, it will roll
down the hill and could cause a collision with
another vehicle or object. Always remember to use
the parking brake while parking on a hill, and that
the driver is responsible for braking the vehicle.
HSA Off
If you wish to turn off the HSA system, it can be done
using the Customer Programmable Features in the Elec-
tronic Vehicle Information Center (EVIC). Refer to “Elec-
tronic Vehicle Information Center (EVIC)” in “Under-
standing Your Instrument Panel” for further information.
5
STARTING AND OPERATING 389

If the vehicle’s battery is discharged, see Brake/
Transmission Interlock Manual Override (under Starting
and Operating, Automatic Transmission) for instructions
on shifting the automatic transmission out of the PARK
position for towing.
CAUTION!
•Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed
truck, do not attach to front or rear suspension
components. Damage to your vehicle may result
from improper towing.
•If the vehicle being towed requires steering, the
ignition must be in the ON/RUN or ACC position,
not in the LOCK position.
Towing Without the Ignition Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the LOCK position. The only ap-
proved method of towing without the ignition key is
with a flatbed truck. Proper towing equipment is neces-
sary to prevent damage to the vehicle.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with rear
wheels on the ground) with the transmission in NEU-
TRAL. Speed must not exceed 30 mph (48 km/h) and the
distance must not exceed 15 miles (24 km).
6
WHAT TO DO IN EMERGENCIES 479