FREEING A STUCK VEHICLE
• If your vehicle becomes stuck in mud, sand or snow, it can often be moved by arocking motion. Turn your steering wheel right and left to clear the area around the
front wheels. Then move the shift lever back and forth between REVERSE and
DRIVE. Using minimal accelerator pedal pressure to maintain the rocking motion,
without spinning the wheels, is most effective.
NOTE: To improve the vehicle's traction when starting off in deep snow, sand or gravel,
it may be desirable to switch the Electronic Stability Control (ESC) to “Partial Off” mode
by momentarily pressing the ESC Off
switch. For further information on ESC, refer to
the Owner's Manual on the DVD.
CAUTION!
• When “rocking” a stuck vehicle by moving between REVERSE and DRIVE, do not spin the wheels faster than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces generated by excessive wheel
speeds may cause tire damage or failure. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than 30 mph (48 km/h) when
you are stuck. Do not let anyone near a spinning wheel, no matter what the
speed.
WHAT TO DO IN EMERGENCIES
57
NOTE:
• The Owner's Manual and User Guideelectronic files are also available on the
Chrysler, Jeep, Ram Truck and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select
your desired model year and vehicle
from the drop-down lists.
REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a collision or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your authorized dealer, and the
manufacturer. • To contact NHTSA, you may either
call the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
contact Transport Canada, Motor
Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
71
