2011 INFINITI QX56 air condition

INSPECTION AND ADJUSTMENTRF-17
< BASIC INSPECTION >
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INSPECTION AND ADJUSTMENT
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT
ADDITIONAL SERVICE WHEN REPL ACING CONTROL UNIT : Description
INFOID:0000000006141230
MEMORY RESET PROCEDURE
1. Please observe the following instructi ons at confirming the sunroof operation.
NOTE:
Do not disconnect the electronic power while the sunroof is operating or within 5 seconds after the sunroof
stops (to wipe-out the memory of lid position and operating friction).
2. Initialization of system should be conducted after the following conditions.
 When the sunroof motor is changed.
 When the sunroof does not operate normally. (Incomplete initialization conditions)
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT : Special Repair Re-
quirement
INFOID:0000000006141231
INITIALIZATION PROCEDURE
If the sunroof does not close or open automatically, us e the following procedure to return sunroof operation to
normal.
1. Press the tilt up switch and start the tilt up operation.
2. Release the tilt up switch once, press the tilt up switch again, press and hold the switch until lid pops up.
3. The glass lid moves slight toward tilt up direction then stop. (Press and hold the switch during this opera- tion)
4. Release the switch again, and press the tilt up s witch within the first 10 seconds. (Press and hold the
switch)
5. After 4 seconds, the glass lid will be automatically operated in sequence of tilt down, slide open and slide
close.
6. After the glass lid stops, release the switch 0.5 second later. (Press and hold the switch during this opera-
tion)
7. If slide switch operates normally, this initialization is done.
ANTI-PINCH FUNCTION
1. Full open the sunroof.
2. Place a wooden piece (wooden hammer handle, etc.) at near fully closed position.
3. Close the sunroof completely with auto-slide close.
Check that sunroof lowers for approximately 150 mm (5 .91in) or 2 seconds with out pinching a wooden piece
and stops.
CAUTION:
 Never check with hands and other part of body because they may be pinched. Never get pinched.
 Depending on environment and driving conditions, if a similar impact or lord is applied to the sun-
roof it may lower.
 Check that auto-slide operates before inspect ion when system initialization is performed.
 Perform initial setting when auto-slide operatio n or anti-pinch function does not operate normally.
Revision: 2010 May2011 QX56

RF-22
< DTC/CIRCUIT DIAGNOSIS >
SUNROOF SWITCH
4. Check continuity between sunroof motor assembly harness connector and ground.
Is the inspection result normal?
YES >> Replace sunroof motor assembly. Refer to RF-36, "Removal and Installation".
NO >> Repair or replace harness or connector.
5.CHECK SUNROOF SWITCH
Check sunroof switch.
Refer to RF-22, "
Component Inspection".
Is the inspection result normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> Replace sunroof switch. Refer to RF-41, "
Removal and Installation".
Component InspectionINFOID:0000000006141237
SUNROOF SWITCH
1.CHECK SUNROOF SWITCH
1. Turn ignition switch OFF.
2. Disconnect sunroof switch connector.
3. Check continuity sunroof switch terminals.
Is the inspection result normal?
YES >> INSPECTION END
NO >> Replace sunroof switch. Refer to RF-41, "
Removal and Installation".
Sunroof motor assembly Sunroof switch
Continuity
Connector Terminal Connector Terminal
R4 5
R16 1
Existed
10 3
Sunroof motor assembly GroundContinuity
Connector Terminal
R4 5
Not existed
10
Terminals Condition Continuity
1 2 Sunroof switch is operated
TILT DOWN or SLIDE OPEN Existed
Other than above Not existed
3 Sunroof switch is operated
TILT UP or SLIDE CLOSE Existed
Other than above Not existed
Revision: 2010 May2011 QX56

RF-26
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000006367803
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the c onditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer comments. Refer to RF-30, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
 The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist w hen the noise occurs (or does not occur).
 If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by per forming a test drive with the customer.
 After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so that the customer, service advis er, and technician use the same language when describing
the noise.
 Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact / fast movement / brought on by road conditions / hard sur-
faces = high-pitched noise / softer surfaces = low-pitched noises / edge to surface = chirping
 Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact / slow movement/twisting with a rotational movement / pitch
dependent on materials / often brought on by activity.
 Rattle – (Like shaking a baby rattle)
Rattle characteristics include fast repeated contact / vibr ation or similar movement / loose parts/missing clip
or fastener / incorrect clearance.
 Knock – (Like a knock on a door)
Knock characteristics include hollow sounds / someti mes repeating / often brought on by driver action.
 Tick – (Like a clock second hand) Tick characteristics include gentle contacting of light materials / loose components / can be caused by driver
action or road conditions.
 Thump – (Heavy, muffled knock noise) Thump characteristics include softer knock / dull sounds often brought on by activity.
 Buzz – (Like a bumblebee)
Buzz characteristics include high frequency rattle / firm contact.
 Often the degree of acceptable noise level varies depending upon the person. A noise that a technician may
judge as acceptable may be very irritating to a customer.
 Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
SBT842
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following items:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, che ck ASIST for Technical Service Bulletins (TSBs) related
to the concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis ear: J-39570, engine ear, and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the component(s) in the area that is / are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
 Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.
Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-
rarily.
 Feeling for a vibration by hand by touching the component(s ) that is / are suspected to be the cause of the
noise.
 Placing a piece of paper between components that are suspected to be the cause of the noise.
 Looking for loose components and contact marks. Refer to RF-28, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the components, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through the authorized NISSAN Parts
Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSA N Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
 76268-9E005: 100 ×135 mm (3.937 ×5.315 in)
 76884-71L01: 60 ×85 mm (2.362 ×3.346 in)
 76884-71L02: 15 ×25 mm (0.591 ×0.984 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
 73982-9E000: 45 mm (1.772 in) thick, 50 ×50 mm (1.969 ×1.969 in)
 73982-50Y00: 10 mm (0.394 in) thick, 50 ×50 mm (1.969 ×1.969 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.181 in) thick, 30 ×50 mm (1.181 ×1.969in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
 68370-4B000: 15 ×25 mm (0.591 ×0.984 in) pad
 68239-13E00: 5 mm (0.197 in) wide tape roll
Revision: 2010 May2011 QX56

RF-28
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
After repair is complete, test drive the vehicle to confir m that the cause of noise is repaired by test driving the
vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the
notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000006367804
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Never use silicone spray to isolate a squeak or ra ttle. If the area is saturated with silicone, the
recheck of repair becomes impossible.
CENTER CONSOLE
Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insula ted with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition check for the following items:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
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SQUEAK AND RATTLE TROUBLE DIAGNOSESRF-29
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3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, se curing, or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof / headlining area can of ten be traced to one of the following items:
1. Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it is important to note the position the seat is in and the load placed on the seat
when the noise occurs. These conditions should be duplic ated when verifying and isolating the cause of the
noise.
Causes of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs c an usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: 2010 May2011 QX56

RSU-6
< PERIODIC MAINTENANCE >
WHEEL ALIGNMENT
WHEEL ALIGNMENT
InspectionINFOID:0000000006225661
DESCRIPTION
Measure wheel alignment under unladen conditions.
NOTE:
“Unladen conditions” means that fuel, engine coolant, and lubricant are full. Spare tire, jack, hand tools and
mats are in designated positions.
PRELIMINARY CHECK
Check the following:
 Tires for improper air pressure and wear
 Road wheels for runout. Refer to WT-64, "
Inspection".
 Wheel bearing axial end play. Refer to RAX-5, "
Inspection".
 Ball joint axial end play of suspension arm and front lower link. Refer to RSU-20, "
Ball Joint".
 Shock absorber operation
 Each mounting point of axle and suspension for looseness and deformation
 Each of front lower link, rear lower link, rear suspension member, suspension arm and shock absorber for
cracks, deformation, and other damage
 Vehicle height (posture)
GENERAL INFORMATION AND RECOMMENDATIONS
 A four-wheel thrust alignment should be performed.
- This type of alignment is recomm ended for any NISSAN/INFINITI vehicle.
- The four-wheel “thrust” process helps ensure that t he vehicle is properly aligned and the steering wheel is
centered.
- The alignment rack itself should be capable of accepting any NISSAN/INFINITI vehicle.
- The rack should be checked to ensure that it is level.
 Make sure the machine is properly calibrated.
- Your alignment equipment should be regularly calib rated in order to give correct information.
- Check with the manufacturer of your specific equi pment for their recommended Service/Calibration Sched-
ule.
ALIGNMENT PROCESS
IMPORTANT:
Use only the alignment specifications listed in this Service Manual.
 When displaying the alignment settings, many alignment machines use “indicators”: (Green/red, plus or
minus, Go/No Go). Never use these indicators.
- The alignment specifications programmed into your machine that operate these indicators may not be cor-
rect.
- This may result in an ERROR.
 Some newer alignment machines are equipped with an optional “Rolling Compensation” method to “com- pensate” the sensors (alignment targets or head units). Never use this “Rolling Compensation” method.
- Use the “Jacking Compensation Method”. After installi ng the alignment targets or head units, raise the vehi-
cle and rotate the wheels 1/2 turn both ways.
- See Instructions in the alignment machine you're using for more information on this.
AdjustmentINFOID:0000000006225662
CAMBER
Revision: 2010 May2011 QX56

REAR LOWER LINK & COIL SPRINGRSU-9
< REMOVAL AND INSTALLATION >
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 Make sure that upper seat and rubber seat are attached as shown in the figure.
 When installing the coil spring (1), check that coil spring is attached as shown in the figure.
 Perform the final tightening of rear suspension member and axle housing rubber bushing position under unladen condition with tires
on level ground.
 Perform inspection after installation. Refer to RSU-9, "
Inspection".
InspectionINFOID:0000000006225665
INSPECTION AFTER REMOVAL
Check rear lower link, bushing and coil spring for defor mation, crack, and damage. Replace it if necessary.
INSPECTION AFTER INSTALLATION
1. Check wheel alignment. Refer to RSU-6, "Inspection".
2. Adjust neutral position of steering angle sensor. Refer to BRC-64, "
Work Procedure".
3. Adjust levelizer adjustment of height sensor. Refer to EXL-61, "
LEVELIZER ADJUSTMENT : Special
Repair Requirement".
4. Check standard vehicle height setting of vehicle height sensor. Refer to SCS-67, "
Work Procedure".
: Vehicle outside
JPEIB0219ZZ
A : Vehicle upper side
B : Two paint marks
C : One paint mark
D : Vehicle inside
JPEIB0237ZZ
Revision: 2010 May2011 QX56