TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
System fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See “INFINITI VOICE RECOGNITION SYSTEM (models with navigation system)”
later in this section; page 4-109.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the
vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is
too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See “VEHICLE PHONEBOOK” earlier in
this section.)
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-95
CONTROL BUTTONS
1. PHONE SENDbutton
Push the button to initiate a VR session or
answer an incoming call. You can also use
the button to skip through system feed-
back and to enter commands during a call.
2. PHONE END
button
Push the button to cancel a VR session or
end a call.
VOICE RECOGNITION SYSTEM
You can also use the Bluetooth hands-free
phone system with Voice Recognition System.
INFO
● The available voice commands are only ap-
plicable to the relevant language set in the
LANGUAGE setting screen. (See “HOW TO
USE SETTING BUTTON” earlier in this sec-
tion.)
● If the vehicle is in motion, some commands
may not be available so full attention may be
given to vehicle operation.
Manual command selection
Commands can be selected manually. While the
commands are displayed on the screen, select a
command by operating the Tune switch, and
then push the
button. Once a command
is manually selected, the voice command func-
tion is cancelled. To return to voice command
mode, push the
button to cancel the
current operation, and then perform the first
procedure of voice command.
Using system
Initialization :
When the ignition switch is pushed to the ON
position, Voice Recognition System is initialized,
which may take up to one minute. When com-
pleted, the system is ready to accept voice com-
mands. If the
switch on the steering wheel
is pushed before the initialization completes, the
system will not accept any command.
Before starting :
To get the best performance out of the Voice
Recognition System, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.), which may prevent the system
from recognizing the voice commands cor-
rectly.
● Wait until a tone sounds before speaking a
command.
●
Speak a voice command within 5 seconds after
the beep sound. If no voice command is given,
the system will ask you for a number. If no
further command is given, the session ends.
● Speak in a natural voice without pausing
between words.
SAA1582
4-98Monitor, climate, audio, phone and voice recognition systems
Let’s Practice
This mode helps learn how to use the INFINITI
Voice Recognition system.
1. Select the “Let’s Practice” key.
2. After the message screen appears, pushthe TALK
switch on the steering
wheel.
3. Speak the displayed number after the tone. The evaluation screen will be dis-
played and the result can be confirmed.
Useful tips for correct operation
You can display useful speaking tips to help the
system recognize your voice commands cor-
rectly.
Select “Help on Speaking” to start display.
USING THE SYSTEM
Initialization
When the ignition switch is pushed to the ON
position, INFINITI Voice Recognition is initial-
ized, which may take up to one minute. When
completed, the system is ready to accept voice
commands. If the TALK
switch is pushed before the initialization completes, the display
will show the message: “System not ready.” or
a beep sounds.
Before starting
To get the best recognition performance from
INFINITI Voice Recognition, observe the follow-
ing:
●
The interior of the vehicle should be as quiet
as possible. Close the windows to eliminate
the surrounding noises (traffic noise and
vibration sounds, etc.), which may prevent
the system from correctly recognizing the
voice commands.
● Wait until the tone sounds before speaking a
command.
● Speak in a natural conversational voice with-
out pausing between words.
● If the air conditioner is set to “Auto”, the fan
speed is automatically lowered so that your
commands can be recognized more easily.
SAA2534SAA2533
4-112Monitor, climate, audio, phone and voice recognition systems
Displaying user guide
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Push the INFO button on the instrumentpanel.
2. Select the “Others” key using the INFINITI controller and push the ENTER button.
3. Highlight the “Voice Recognition” key us- ing the INFINITI controller and push the
ENTER button. 4. Highlight the “User Guide” key using the
INFINITI controller and push the ENTER
button.
5. Highlight an item using the INFINITI con- troller and push the ENTER button.
Available items :
● Getting Started
Describe the basics of how to operate the
INFINITI Voice Recognition system.
● Let’s Practice
Mode that allows practicing by following the
instructions of the system voice.
● Using the Address Book
Refer to Navigation System Owner’s Manual.
● Finding a Street Address (if so equipped)
Refer to Navigation System Owner’s Manual.
● Placing Calls
Tutorial for making a phone call by voice
command operation.
● Help on Speaking
Displays useful tips for how to correctly
speak commands in order for them to be
properly recognized by the system. ●
Voice Recognition Settings
Describes the available voice recognition
settings.
● Adapting the System to Your Voice
Tutorial adapting the system to your voice.USING THE SYSTEM
Initialization
When the ignition switch is pushed to the ON
position, INFINITI Voice Recognition is initial-
ized, which may take up to one minute. When
completed, the system is ready to accept voice
commands. If the TALK
switch is pushed
before the initialization completes the display
will show the message: “System not ready.” or
a beep sounds.
Before starting
To get the best performance from INFINITI Voice
Recognition, observe the following.
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.), which may prevent the system
from recognizing the voice commands cor-
rectly.
SAA2547
4-128Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-85.)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the retractable hard top is usable. If the retractable hard top is not working, contact
an INFINITI retailer.
2. Close the retractable hard top.
3. Open and close the retractable hard top before operating the system.
4-134Monitor, climate, audio, phone and voice recognition systems
WARNING
●Do not leave children or adults who would
normally require the support of others alone
in your vehicle. Pets should not be left alone
either. They could accidentally injure them-
selves or others through inadvertent opera-
tion of the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause severe
or possibly fatal injuries to people or
animals.
● Closely supervise children when they are
around cars to prevent them from playing
and becoming locked in the trunk where they
could be seriously injured. Keep the car
locked, with the rear seatback and trunk lid
securely latched when not in use, and pre-
vent children’s access to car keys.
EXHAUST GAS (carbon monoxide)
WARNING
● Do not breathe exhaust gases; they contain
colorless and odorless carbon monoxide.
Carbon monoxide is dangerous. It can cause
unconsciousness or death. ●
If you suspect that exhaust fumes are enter-
ing the vehicle, drive with all windows fully
open, and have the vehicle inspected
immediately.
● Do not run the engine in closed spaces such
as a garage.
● Do not park the vehicle with the engine run-
ning for any extended length of time.
● Keep the trunk lid closed while driving, oth-
erwise exhaust gases could be drawn into
the passenger compartment. If you must
drive with the trunk lid open, follow these
precautions:
1. Open all the windows.
2. Set the
air recirculation to off and
the fan control to high to circulate the air.
● If electrical wiring or other cable connec-
tions must pass to a trailer through the seal
on the trunk lid or the body, follow the manu-
facturer’s recommendation to prevent car-
bon monoxide entry into the vehicle.
● The exhaust system and body should be in-
spected by a qualified mechanic whenever:
– The vehicle is raised for service.
– You suspect that exhaust fumes are en- tering into the passenger compartment. – You notice a change in the sound of the
exhaust system.
– You have had an accident involving dam- age to the exhaust system, underbody, or
rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust system are
very hot. Keep people, animals or flammable
materials away from the exhaust system
components.
● Do not stop or park the vehicle over flam-
mable materials such as dry grass, waste
paper or rags. They may ignite and cause a
fire.
PRECAUTIONS WHEN STARTING AND
DRIVING
5-2Starting and driving
●INFINITI recommends using only INFINITI
Genuine Emergency Tire Sealant provided
with your vehicle. Other tire sealants may
damage the valve stem seal which can cause
the tire to lose air pressure (for models
equipped with the emergency tire puncture
repair kit).
CAUTION
● The TPMS may not function properly when
the wheels are equipped with tire chains or
the wheels are buried in snow.
● Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals from
the tire pressure sensors, and the TPMS will
not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to
illuminate. Some examples are:
– Facilities or electric devices using similar radio frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle. – If a computer (or similar equipment) or a
DC/AC converter is being used in or near the
vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harm-
ful interference, and (2) this device must accept
any interference received, including interfer-
ence that may cause undesired operation.
Note: Changes or modifications not expressly
approved by the party responsible for compli-
ance could void the user’s authority to operate
the equipment.
For Canada:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions: (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.
AVOIDING COLLISION AND ROLLOVER
WARNING
Failure to operate this vehicle in a safe and
prudent manner may result in loss of control or
an accident.
Be alert and drive defensively at all times. Obey
all traffic regulations. Avoid excessive speed,
high speed cornering, or sudden steering maneu-
vers, because these driving practices could cause
you to lose control of your vehicle. As with any
vehicle, a loss of control could result in a collision
with other vehicles or objects, or cause the vehicle
to rollover, particularly if the loss of control
causes the vehicle to slide sideways. Be attentive
at all times, and avoid driving when tired. Never
drive when under the influence of alcohol or
drugs (including prescription or over-the-counter
drugs which may cause drowsiness). Always wear
your seat belt as outlined in the “SEAT BELTS” in
the “1. Safety — Seats, seat belts and supplemen-
tal restraint system” section of this manual, and
also instruct your passengers to do so.
Seat belts help reduce the risk of injury in
collisions and rollovers. In a rollover crash, an
unbelted or improperly belted person is signifi-
cantly more likely to be injured or killed than a
person properly wearing a seat belt.
Starting and driving5-5
OPERATING RANGE FOR ENGINE
START FUNCTION
The Intelligent Key can only be used for starting
the engine when the Intelligent Key is within the
specified operating range
1.
When the Intelligent Key battery is almost dis-
charged or strong radio waves are present near
the operating location, the Intelligent Key sys-
tem’s operating range becomes narrower and
may not function properly.
If the Intelligent Key is within the operating
range, it is possible for anyone, even someone
who does not carry the Intelligent Key, to push
the ignition switch to start the engine. ●
The trunk area is not included in the operat-
ing range but the Intelligent Key may func-
tion.
● If the Intelligent Key is placed on the instru-
ment panel, rear parcel shelf, inside the
glove box or door pocket, the Intelligent Key
may not function.
● If the Intelligent Key is placed near the door
or window outside the vehicle, the Intelli-
gent Key may function.
PUSH-BUTTON IGNITION SWITCH
OPERATION
When the ignition switch is pushed without
depressing the brake pedal (automatic trans-
mission model) or the clutch pedal (manual
transmission model), the ignition switch posi-
tion will change as follows:
● Push center once to change to ACC.
● Push center two times to change to ON.
● Push center three times to change to OFF.
(No position illuminates.)
● Push center four times to return to ACC.
● Open or close any door to return to LOCK
during the OFF position.
SSD0872SSD1021
5-8Starting and driving