2011 INFINITI EX suspension

●Do not place objects with sharp edges on the
seat. Also, do not place heavy objects on the
seat that will leave permanent impressions
in the seat. Such objects can damage the
seat or occupant classification sensor (pat-
tern sensor). This can affect the operation of
the air bag system and result in serious per-
sonal injury.
● Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can dam-
age the seat or occupant classification sen-
sor. This can also affect the operation of the
air bag system and result in serious personal
injury.
● Immediately after inflation, several front air
bag system components will be hot. Do not
touch them; you may severely burn yourself.
● No unauthorized changes should be made to
any components or wiring of the air bag sys-
tem. This is to prevent accidental inflation of
the supplemental air bag or damage to the
supplemental air bag system.
● Do not make unauthorized changes to your
vehicle’s electrical system, suspension sys-
tem or front end structure. This could affect
proper operation of the front air bag system. ●
Tampering with the air bag system may re-
sult in serious personal injury. Tampering
includes changes to the steering wheel and
the instrument panel assembly by placing
material over the steering wheel pad and
above the instrument panel or by installing
additional trim material around the air bag
system.
● Modifying or tampering with the front pas-
senger seat may result in serious personal
injury. For example, do not change the front
seats by placing material on the seat cush-
ion or by installing additional trim material,
such as seat covers, on the seat that is not
specifically designed to assure proper air
bag operation. Additionally, do not stow any
objects under the front passenger seat or the
seat cushion and seatback. Such objects
may interfere with the proper operation of
the occupant classification sensor.
● No unauthorized changes should be made to
any components or wiring of the seat belt
system. This may affect the front air bag
system. Tampering with the seat belt system
may result in serious personal injury. ●
Work on and around the front air bag system
should be done by an INFINITI retailer. Instal-
lation of electrical equipment should also be
done by an INFINITI retailer. The Supplemen-
tal Restraint System (SRS) wiring har-
nesses* should not be modified or discon-
nected. Unauthorized electrical test
equipment and probing devices should not
be used on the air bag system.
● A cracked windshield should be replaced im-
mediately by a qualified repair facility. A
cracked windshield could affect the function
of the supplemental air bag system.
* The SRS wiring harness connectors are yel-
low and orange for easy identification.
When selling your vehicle, we request that you
inform the buyer about the supplemental front
air bag system and guide the buyer to the
appropriate sections in this Owner’s Manual.
1-46Safety — Seats, seat belts and supplemental restraint system

WARNING
●Do not place any objects near the seatback
of the front seats. Also, do not place any
objects (an umbrella, bag, etc.) between the
front door finisher and the front seat. Such
objects may become dangerous projectiles
and cause injury if a side air bag inflates.
● Right after inflation, several front seat-
mounted side air bags and roof-mounted
curtain air bag system components will be
hot. Do not touch them; you may severely
burn yourself.
● No unauthorized changes should be made to
any components or wiring of the side air bag
and curtain air bags. This is to prevent dam-
age to or accidental inflation of the side air
bag and curtain air bag systems.
● Do not make unauthorized changes to your
vehicle’s electrical system, suspension sys-
tem or side panel. This could affect proper
operation of the side air bag and curtain air
bag systems.
● Tampering with the side air bag system may
result in serious personal injury. For ex-
ample, do not change the front seat by plac-
ing material near the seatback or by install-
ing additional trim material, such as seat
covers, around the side air bag. ●
Work around and on the side air bag and
curtain air bag systems should be done by an
INFINITI retailer. Installation of electrical
equipment should also be done by an
INFINITI retailer. The Supplemental Re-
straint System (SRS) wiring harnesses*
should not be modified or disconnected. Un-
authorized electrical test equipment and
probing devices should not be used on the
side air bag or curtain air bag systems.
* The SRS wiring harness connectors are yel-
low and orange for easy identification.
When selling your vehicle, we request that you
inform the buyer about the side-impact air bag
and curtain side-impact air bag system and
guide the buyer to the appropriate sections in
this Owner’s Manual.
SEAT BELTS WITH PRETENSIONERS
(front seats)
WARNING
● The pretensioners cannot be reused after ac-
tivation. They must be replaced together
with the retractor and buckle as a unit. ●
If the vehicle becomes involved in a collision
but a pretensioner is not activated, be sure
to have the pretensioner system checked
and, if necessary, replaced by an INFINITI
retailer.
● No unauthorized changes should be made to
any components or wiring of the preten-
sioner system. This is to prevent damage to
or accidental activation of the pretension-
ers. Tampering with the pretensioner sys-
tem may result in serious personal injury.
● Work around and on the pretensioner sys-
tem should be done by an INFINITI retailer.
Installation of electrical equipment should
also be done by an INFINITI retailer. Unau-
thorized electrical test equipment and prob-
ing devices should not be used on the pre-
tensioner system.
● If you need to dispose of the pretensioner or
scrap the vehicle, contact an INFINITI re-
tailer. Correct pretensioner disposal proce-
dures are set forth in the appropriate
INFINITI Service Manual. Incorrect disposal
procedures could cause personal injury.
The pretensioner system may activate with the
supplemental air bag system in certain types of
collisions. Working with the seat belt retractor,
it helps tighten the seat belt when the vehicle
1-48Safety — Seats, seat belts and supplemental restraint system

When the interior temperature is reduced, the
LDW system will resume operating automati-
cally and the warning systems ON indicator will
stop flashing.
LANE DEPARTURE PREVENTION (LDP)
SYSTEM
Precautions on LDP system
WARNING
●The LDP system will not steer the vehicle or
prevent loss of control. It is the driver’s re-
sponsibility to stay alert, drive safely, keep
the vehicle in the traveling lane, and be in
control of vehicle at all times.
● The LDP system is primarily intended for use
on well-developed freeways or highways. It
may not detect the lane markers in certain
roads, weather or driving conditions.
● Using the LDP system under some condi-
tions of road, lane marker or weather, or
when you change lanes without using the
lane change signal could lead to an unex-
pected system operation. In such condi-
tions, you need to correct the vehicle’s direc-
tion with your steering operation to avoid
accidents. ●
When the LDP system is operating, avoid
excessive or sudden steering maneuvers.
Otherwise, you could lose control of the
vehicle.
● The LDP system will not operate at speeds
below approximately 45 MPH (70 km/h) or if
it cannot detect lane markers.
● The LDP system may not function properly
under the following conditions, and do not
use the LDP system:
– During bad weather (rain, fog, snow, wind, etc.).
– When driving on slippery roads, such as on ice or snow, etc.
– When driving on winding or uneven roads.
– When there is a lane closure due to road repairs.
– When driving in a makeshift lane.
– When driving on roads where the lane width is too narrow.
– When driving without normal tire condi- tions (for example, tire wear, low tire
pressure, installation of spare tire, tire
chains, non-standard wheels). – When the vehicle is equipped with non-
original brake parts or suspension parts.
● If the LDP system malfunctions, it will cancel
automatically. The lane departure warning
light (orange) on the instrument panel will
illuminate.
● If the lane departure warning light (orange)
illuminates, pull off the road to a safe loca-
tion and stop the vehicle. Turn the engine off
and restart the engine. If the warning light
(orange) continues to illuminate, have the
LDP system checked by an INFINITI retailer.
● Excessive noise will interfere with the warn-
ing chime sound, and the chime may not be
heard.
The functions of the LDP system (warning and
brake control assist) may or may not operate
properly under the following conditions:
● On roads where there are multiple parallel
lane markers; lane markers that are faded or
not painted clearly; yellow painted lane
markers; non-standard lane markers; or lane
markers covered with water, dirt, snow, etc.
● On roads where discontinued lane markers
are still detectable.
● On roads where there are sharp curves.
5-20Starting and driving

●Do not modify the vehicle’s suspension. If
suspension parts such as shock absorbers,
struts, springs, stabilizer bars, bushings
and wheels are not INFINITI recommended
for your vehicle or are extremely deterio-
rated, the VDC system may not operate prop-
erly. This could adversely affect vehicle han-
dling performance, and the VDC warning
light
may illuminate.
● If brake related parts such as brake pads,
rotors and calipers are not INFINITI recom-
mended or are extremely deteriorated, the
VDC system may not operate properly and
the VDC warning light
may illuminate.
● If engine control related parts are not
INFINITI recommended or are extremely de-
teriorated, the VDC warning light
may
illuminate.
● When driving on extremely inclined surfaces
such as higher banked corners, the VDC sys-
tem may not operate properly and the VDC
warning light
may illuminate. Do not
drive on these types of roads.
● When driving on an unstable surface such as
a turntable, ferry, elevator or ramp, the VDC
warning light
may illuminate. This is
not a malfunction. Restart the engine after
driving onto a stable surface. ●
If wheels or tires other than the INFINITI rec-
ommended ones are used, the VDC system
may not operate properly and the VDC warn-
ing light
may illuminate.
● The VDC system is not a substitute for winter
tires or tire chains on a snow covered road.
FREEING A FROZEN DOOR LOCK
To prevent a door lock from freezing, apply
deicer through the key hole. If the lock becomes
frozen, heat the key before inserting it into the
key hole or use the Intelligent Key system.
ANTIFREEZE
In the winter when it is anticipated that the
outside temperature will drop below 32°F (0°C),
check antifreeze to assure proper winter protec-
tion. For additional information, see “ENGINE
COOLING SYSTEM” in the “8. Maintenance and
do-it-yourself” section.
BATTERY
If the battery is not fully charged during ex-
tremely cold weather conditions, the battery
fluid may freeze and damage the battery. To
maintain maximum efficiency, the battery
should be checked regularly. For additional
information, see “BATTERY” in the “8. Mainte-
nance and do-it-yourself” section.
DRAINING OF COOLANT WATER
If the vehicle is to be left outside without
antifreeze, drain the cooling system, including
the engine block. Refill before operating the
vehicle. For details, see “ENGINE COOLING SYS-
TEM” in the “8. Maintenance and do-it-yourself”
section.
COLD WEATHER DRIVING
Starting and driving5-83

VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
●Stand clear of a stuck vehicle.
● Do not spin your tires at high speed. This
could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed spe-
cifically for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Remove the recovery hook cover from the front
bumper using a suitable tool.
Securely install the vehicle recovery hook
1
stored with jacking tools as illustrated. Attach
the tow strap to the recovery hook. Make sure
that the hook is properly secured in the original
place after use.
Do not use the tie down hook
2for towing or
vehicle recovery.
CAUTION
● Tow chains or cables must be attached only
to the vehicle recovery hooks or main struc-
tural members of the vehicle. Otherwise, the
vehicle body will be damaged.
● Do not use the vehicle tie downs to free a
vehicle stuck in sand, snow, mud, etc.
● Never tow a vehicle using the vehicle tie
downs or recovery hooks.
● Always pull the cable straight out from the
front of the vehicle. Never pull on the vehicle
at an angle.
● Pulling devices should be routed so they do
not touch any part of the suspension, steer-
ing, brake or cooling systems.
● Pulling devices such as ropes or canvas
straps are not recommended for use in ve-
hicle towing or recovery.
SCE0806
6-14In case of emergency

REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the paint surface to avoid lasting damage or
staining. Special cleaning products are avail-
able at an INFINITI retailer or any automotive
accessory stores.
UNDERBODY
In areas where road salt is used in winter, the
underbody must be cleaned regularly. This will
prevent dirt and salt from building up and
causing the acceleration of corrosion on the
underbody and suspension. Before the winter
period and again in the spring, the underseal
must be checked and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows, do
not use sharp-edged tools, abrasive cleaners or
chlorine-based disinfectant cleaners. They
could damage the electrical conductors, radio
antenna elements or rear window defroster
elements.
WHEELS
Wash the wheels when washing the vehicle to
maintain their appearance.
●Clean the inner side of the wheels when the
wheel is changed or the underside of the
vehicle is washed.
● Inspect wheel rims regularly for dents or
corrosion. Such damage may cause loss of
pressure or poor seal at the tire bead.
● INFINITI recommends that the road wheels
be waxed to protect against road salt in
areas where it is used during winter.
CAUTION
Do not use abrasive cleaners when washing the
wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in a
mild soap solution, especially during winter
months in areas where road salt is used. Salt
could discolor the wheels if not removed.
CAUTION
Follow the directions below to avoid staining or
discoloring the wheels:
● Do not use a cleaner that uses strong acid or
alkali contents to clean the wheels.
● Do not apply wheel cleaners to the wheels
when they are hot. The wheel temperature
should be the same as ambient temperature.
● Rinse the wheel to completely remove the
cleaner within 15 minutes after the cleaner is
applied.
CHROME PARTS
Clean chrome parts regularly with a non- abra-
sive chrome polish to maintain the finish.
Appearance and care7-3

Snow tires
If snow tires are needed, it is necessary to
select tires equivalent in size and load rating to
the original equipment tires. If you do not, it can
adversely affect the safety and handling of your
vehicle.
Generally, snow tires will have lower speed
ratings than factory equipped tires and may not
match the potential maximum vehicle speed.
Never exceed the maximum speed rating of the
tire.
If you install snow tires, they must be the same
size, brand, construction and tread pattern on
all four wheels.
For additional traction on icy roads, studded
tires may be used. However, some U.S. states
and Canadian provinces prohibit their use.
Check local, state and provincial laws before
installing studded tires. Skid and traction capa-
bilities of studded snow tires, on wet or dry
surfaces, may be poorer than that of non-
studded snow tires.
TIRE CHAINS
Use of tire chains may be prohibited according
to location. Check the local laws before install-
ing tire chains. When installing tire chains,
make sure they are the proper size for the tires
on your vehicle and are installed according to
the chain manufacturer’s suggestions.Use only
SAE Class S chains. Class “S” chains are used
on vehicles with restricted tire to vehicle clear-
ance. Vehicles that can use Class “S” chains are
designed to meet the SAE standard minimum
clearances between the tire and the closest
vehicle suspension or body component re-
quired to accommodate the use of a winter
traction device (tire chains or cables). The mini-
mum clearances are determined using the fac-
tory equipped tire size. Other types may dam-
age your vehicle. Use chain tensioners when
recommended by the tire chain manufacturer to
ensure a tight fit. Loose end links of the tire
chain must be secured or removed to prevent
the possibility of whipping action damage to
the fenders or underbody. If possible, avoid
fully loading your vehicle when using tire
chains. In addition, drive at a reduced speed.
Otherwise, your vehicle may be damaged
and/or vehicle handling and performance may
be adversely affected.
Tire chains must be installed only on the rear
wheels and not on the front wheels. Never install tire chains on a TEMPORARY USE
ONLY spare tire.
Do not use tire chains on dry roads. Driving with
tire chains in such conditions can cause dam-
age to the various mechanisms of the vehicle
due to some overstress.
8-34Maintenance and do-it-yourself