2011 INFINITI EX ESP

In order to maintain the appearance of your
vehicle, it is important to take proper care of it.
To protect the paint surface, wash your vehicle
as soon as you can:
●after a rainfall to prevent possible damage
from acid rain
● after driving on coastal roads
● when contaminants such as soot, bird drop-
pings, tree sap, metal particles or bugs get
on the paint surface
● when dust or mud builds up on the surface
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface when
putting on or removing the body cover.
WASHING
Wash dirt off the vehicle with a wet sponge and
plenty of water. Clean the vehicle thoroughly
using a mild soap, a special vehicle soap or
general purpose dishwashing liquid mixed with
clean, lukewarm (never hot) water.
CAUTION
● Do not use car washes that use acid in the
detergent. Some car washes, especially
brushless ones, use some acid for cleaning.
The acid may react with some plastic vehicle
components, causing them to crack. This
could affect their appearance, and also could
cause them not to function properly. Always
check with your car wash to confirm that acid
is not used.
● Do not wash the vehicle with strong house-
hold soap, strong chemical detergents,
gasoline or solvents.
● Do not wash the vehicle in direct sunlight or
while the vehicle body is hot, as the surface
may become water-spotted.
● Avoid using tight-napped or rough cloths,
such as washing mitts. Care must be taken
when removing caked-on dirt or other for-
eign substances so the paint surface is not
scratched or damaged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the doors,
hatches and hood are particularly vulnerable to
the effects of road salt. Therefore, these areas
must be regularly cleaned. Make sure that the drain holes in the lower edge of the door are
open. Spray water under the body and in the
wheel wells to loosen the dirt and wash away
road salt.
Avoid leaving water spots on the paint surface
by using a damp chamois to dry the vehicle.
WAXING
Regular waxing protects the paint surface and
helps retain new vehicle appearance. Polishing
is recommended to remove built-up wax residue
and to avoid a weathered appearance before
reapplying wax.
An INFINITI retailer can assist you in choosing
the proper product.
●
Wax your vehicle only after a thorough wash-
ing. Follow the instructions supplied with
the wax.
● Do not use a wax containing any abrasives,
cutting compounds or cleaners that may
damage the vehicle finish.
Machine compound or aggressive polishing on
a base coat/clear coat paint finish may dull the
finish or leave swirl marks.
CLEANING EXTERIOR
7-2Appearance and care

REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the paint surface to avoid lasting damage or
staining. Special cleaning products are avail-
able at an INFINITI retailer or any automotive
accessory stores.
UNDERBODY
In areas where road salt is used in winter, the
underbody must be cleaned regularly. This will
prevent dirt and salt from building up and
causing the acceleration of corrosion on the
underbody and suspension. Before the winter
period and again in the spring, the underseal
must be checked and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows, do
not use sharp-edged tools, abrasive cleaners or
chlorine-based disinfectant cleaners. They
could damage the electrical conductors, radio
antenna elements or rear window defroster
elements.
WHEELS
Wash the wheels when washing the vehicle to
maintain their appearance.
●Clean the inner side of the wheels when the
wheel is changed or the underside of the
vehicle is washed.
● Inspect wheel rims regularly for dents or
corrosion. Such damage may cause loss of
pressure or poor seal at the tire bead.
● INFINITI recommends that the road wheels
be waxed to protect against road salt in
areas where it is used during winter.
CAUTION
Do not use abrasive cleaners when washing the
wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in a
mild soap solution, especially during winter
months in areas where road salt is used. Salt
could discolor the wheels if not removed.
CAUTION
Follow the directions below to avoid staining or
discoloring the wheels:
● Do not use a cleaner that uses strong acid or
alkali contents to clean the wheels.
● Do not apply wheel cleaners to the wheels
when they are hot. The wheel temperature
should be the same as ambient temperature.
● Rinse the wheel to completely remove the
cleaner within 15 minutes after the cleaner is
applied.
CHROME PARTS
Clean chrome parts regularly with a non- abra-
sive chrome polish to maintain the finish.
Appearance and care7-3

WARNING
Do not allow wet seat belts to roll up in the
retractor. NEVER use bleach, dye, or chemical
solvents to clean the seat belts, since these
materials may severely weaken the seat belt
webbing.
MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
●The accumulation of moisture-retaining dirt
and debris in body panel sections, cavities,
and other areas.
● Damage to paint and other protective coat-
ings caused by gravel and stone chips or
minor traffic accidents.
ENVIRONMENTAL FACTORS INFLUENCE
THE RATE OF CORROSION
Moisture
Accumulation of sand, dirt and water on the
vehicle body underside can accelerate corro-
sion. Wet floor coverings will not dry completely
inside the vehicle, and should be removed for
drying to avoid floor panel corrosion.
Relative humidity
Corrosion will be accelerated in areas of high
relative humidity, especially those areas where
the temperatures stay above freezing where
atmospheric pollution exists, or where road salt
is used.
Temperature
A temperature increase will accelerate the rate
of corrosion to those parts which are not well
ventilated.
Air pollution
Industrial pollution, the presence of salt in the
air in coastal areas, or heavy road salt use will
accelerate the corrosion process. Road salt will
also accelerate the disintegration of paint sur-
faces.
TO PROTECT YOUR VEHICLE FROM
CORROSION
● Wash and wax your vehicle often to keep the
vehicle clean.
● Always check for minor damage to the paint
and repair it as soon as possible.
● Keep drain holes at the bottom of the doors
open to avoid water accumulation.
● Check the underbody for accumulation of
sand, dirt or salt. If present, wash with water
as soon as possible.
CORROSION PROTECTION
7-6Appearance and care

Your new INFINITI has been designed to have
minimum maintenance requirements with long
service intervals to save you both time and
money. However, some day-to-day and regular
maintenance is essential to maintain your
INFINITI’s fine mechanical condition, as well as
its emission and engine performance.
It is the owner’s responsibility to make sure that
the scheduled maintenance, as well as general
maintenance, is performed.
As the vehicle owner, you are the only one who
can ensure that your vehicle receives the proper
maintenance care. You are a vital link in the
maintenance chain.
SCHEDULED MAINTENANCE
For your convenience, both required and op-
tional scheduled maintenance items are de-
scribed and listed in your “INFINITI Service and
Maintenance Guide”. You must refer to that
guide to ensure that necessary maintenance is
performed on your INFINITI at regular intervals.
GENERAL MAINTENANCE
General maintenance includes those items
which should be checked during normal day-to-
day operation. They are essential for propervehicle operation. It is your responsibility to
perform these procedures regularly as pre-
scribed.
Performing general maintenance checks re-
quires minimal mechanical skill and only a few
general automotive tools.
These checks or inspections can be done by
yourself, a qualified technician or, if you prefer,
an INFINITI retailer.
WHERE TO GO FOR SERVICE
If maintenance service is required or your ve-
hicle appears to malfunction, have the systems
checked and serviced by an INFINITI retailer.
INFINITI technicians are well-trained specialists
and are kept up to date with the latest service
information through technical bulletins, service
tips, and in-retailership information systems.
They are completely qualified to work on
INFINITI vehicles
beforework begins.
You can be confident that an INFINITI retailer’s
service department performs the best job to
meet the maintenance requirements on your
vehicle — in a reliable and economical way. During the normal day-to-day operation of the
vehicle, general maintenance should be per-
formed regularly as prescribed in this section. If
you detect any unusual sounds, vibrations or
smell, be sure to check for the cause or have an
INFINITI retailer do it promptly. In addition, you
should notify an INFINITI retailer if you think
that repairs are required.
When performing any checks or maintenance
work, see “MAINTENANCE PRECAUTIONS” later
in this section.EXPLANATION OF MAINTENANCE
ITEMS
Additional information on the following items
with “*” is found later in this section.
Outside the vehicle
The maintenance items listed here should be
performed from time to time, unless otherwise
specified.
Doors and engine hood:
Check that all doors
and the engine hood, operate properly. Also
ensure that all latches lock securely. Lubricate
hinges, latches, latch pins, rollers and links if
necessary. Make sure that the secondary latch
keeps the hood from opening when the primary
latch is released.
MAINTENANCE REQUIREMENT GENERAL MAINTENANCE
8-2Maintenance and do-it-yourself

DIMENSIONS
Overall length(with front license plate) in (mm) 182.5 (4,636)
Overall width in (mm) 71.0 (1,803)
Overall height (without roof rack) in (mm) 62.1 (1,577)*1*3
62.1 (1,578)*4
62.2 (1,579)*2
(with roof rack) 63.0 (1,599)*1
63.0 (1,601)*2
62.9 (1,598)*3
63.0 (1,600)*4
Front tread in (mm) 60.4 (1,535)*1*2
60.6 (1,540)*3*4
Rear tread in (mm) 60.8 (1,545)
Wheelbase in (mm) 110.2 (2,800)
*1: Two-Wheel Drive (2WD)/18-inch wheel model
*2: Two-Wheel Drive (2WD)/19-inch wheel model
*3: Four-Wheel Drive (4WD)/18-inch wheel model
*4: Four-Wheel Drive (4WD)/19-inch wheel model If you plan to travel in another country,
you
should first find out if the fuel available is
suitable for your vehicle’s engine.
Using fuel with too low an octane rating may
cause engine damage. All gasoline vehicles
must be operated with unleaded gasoline.
Therefore, avoid taking your vehicle to areas
where appropriate fuel is not available.
When transferring the registration of your ve-
hicle to another country, state, province or dis-
trict, it may be necessary to modify the vehicle
to meet local laws and regulations.
The laws and regulations for motor vehicle
emission control and safety standards vary
according to the country, state, province or
district; therefore, vehicle specifications may
differ.
When any vehicle is to be taken into another
country, state, province or district and regis-
tered, its modifications, transportation, and reg-
istration are the responsibility of the user.
INFINITI is not responsible for any inconvenience
that may result.
WHEN TRAVELING OR REGISTERING YOUR
VEHICLE IN ANOTHER COUNTRY
Technical and consumer information9-9

government test surfaces of asphalt and con-
crete. A tire marked C may have poor traction
performance.
WARNING
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering, hy-
droplaning, or peak traction characteristics.
TEMPERATURE A, B AND C
The temperature grades A (the highest), B, and
C, representing the tire’s resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the ma-
terial of the tire to degenerate and reduce tire
life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to
a level of performance which all passenger car
tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A rep-
resent higher levels of performance on the
laboratory test wheel than the minimum re-
quired by law.
WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and not
overloaded. Excessive speed, under-inflation,
or excessive loading, either separately or in
combination, can cause heat build-up and pos-
sible tire failure.Your INFINITI is covered by the following emis-
sion warranties.
For US:
●
Emission Defects Warranty
● Emissions Performance Warranty
Details of these warranties may be found with
other vehicle warranties in your Warranty Infor-
mation Booklet that comes with your INFINITI. If
you did not receive a Warranty Information
Booklet, or it has become lost, you may obtain
a replacement by writing to:
● INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
EMISSION CONTROL SYSTEM WARRANTY
9-18Technical and consumer information