2011 HONDA CROSSTOUR Navigation Manual (in English)

Navigation System129
Frequently Asked Questions
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: Th
e nighttime dash brightness control is not set to
maximum, and Map Color in SETUP is set to Black for Night. See
Switching Display Mode Manually on page99.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page99.
How can I input my destination using map coordinates? The navigation system was not designed for th is. However, you can view
the coordinates of an a ddress by pushing in on the Interface Dial, selecting
Show Icon on Map , and moving the Interface Dial left to select
Current Location . See Map Screen Legend on page51.
How do I change or remove my PIN? Go to “Personal Information” in the SETUP screen (Other), and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page 83.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information regarding PINs on page
83. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if
your phone is paired, it is in use or
does not have good coverage; press the HFL BACK button.
Problem
Solution
2011 Accord Crosstour

Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping progr am displays. Why is this?The navigation system attempts to
generate the optimum route. See
Changing Routing Method on page 47.
Why is the street I’m on not sh own on the map? It has been
here for more than a year. The mapping database is constantly
undergoing revision. See page112 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. • The GPS antenna (located under the dashboard) may be blocked by
personal items. For best reception, remove item s from the dashboard, such
as radar detectors, cell phones, or loose articles.
• Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 105.
I entered a destination, but the blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my destination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page 87.
The map rotates while I make turns. How can I stop this? Select the North-up map orie ntation by voice, or by selecting “North-up”
from the Map menu . See Map Orientation on page 57.
Sometimes, I cannot select between the North-up and
Heading-up map orientations. Why is this? The Heading-up map orientation can onl
y be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page56.
While driving to my destination, the “time to go” display
sometimes increase s, even though I am getting closer. The “Time to go” is base
d on actual road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page105.
130
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Navigation System131
Frequently Asked Questions
While I drive, my screen s hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on pages 62 and 96.
How can I get rid of the white dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
SETUP screen (Other ), and set Off-road
Tracking to OFF , then return to the map. See page 96.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page91.
When I arrive at my destination, the bull’s-eye is shown at a
different location on the street. Why? The system calculates the bull’s-eye location based on th
e street address
range allocated for that street. See Destination Icon on page57 for an
example.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page105.
My elevation is missing on the “current pos ition” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into an open area. If the elevation is zero
or below sea level, the elev
ation is also not displayed.
Problem
Solution
2011 Accord Crosstour

132Navigation System
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
ProblemSolution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page110.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page 111.
I got a navigation DVD from a friend or an online source, but
it does not work. Why? Your vehicle was designed to use
a white DVD. DVDs with differently
colored labels or from different manuf acturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page 110.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page
112 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page112.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem?No. The navigation system is designed only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page 109.
2011 Accord Crosstour

Navigation System133
Frequently Asked Questions
Display, Accessories
Rear Camera
Miscellaneous Other Questions
Problem Solution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do I
adjust the brightness? While the camera image is displaye
d, use the rotating portion of the
Interface Dial (knob ) to adjust the brightness . This adjustment does not
affect the SETUP screen brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set ba
sed on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page 95.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page 95.
My state does not observe dayli ght saving time. How do I turn
off this feature? You can turn off this feature. See page
95.
2011 Accord Crosstour

134Navigation System
Frequently Asked Questions
Daylight saving time occurred, but the navigation system did
not change time even though SETUP shows Auto Daylight
is ON . Go to the
Clock adjustment screen in SETUP and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page94.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in SETUP and ensure that Auto
Daylight is ON .
2) The navigation system is designed to switch to daylight saving time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page94.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Daylight on
page 95).
2) The navigation system does not switch between standard and daylight
saving time. Set Auto Daylight to ON on the Clock adjustment screen
in SETUP, and ensure that the co rrect month switching schedule is
chosen on the DST schedule selection screen. See page 95 for more
information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove box with the anti-theft code for the
navigation/audio syst
em. This card contains the 4-digit security code and
serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other
languages be available for the navigation system? This is being considered
as a future enhancement.
Problem
Solution
2011 Accord Crosstour

Navigation System135
Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS
signal. Make sure there is nothing near th
e dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarket devices placed near the
dashboard like radar detector s, cell phones, or loose items). If the dashboard is
clear of objects, move the ve hicle to an open space away from tall buildings, trees,
etc.
Navigation unit door is open or No DVD disc is
inserted. Please check system. Make sure that the navigati
on DVD disc is inserted with the label side up and the
navigation unit door is fully sn apped closed (see page111).
No DVD disc. Plea se check system. Check that the navigation DVD disc is inserted w ith the label side up (page111). If
the problem persists , see your dealer.
DVD disc reading error ( unformatted). Please consult
your dealer. Check the DVD disc surface for deep scratc
hes or other damage. Make sure you are
using a navigation DVD (white-colored la bel). The system cannot read other
mapping databases or video DVDs. If the problem persists , see your dealer.
Display temp is too high. System will shut down until
display cools down. This message will appear briefly when the
display temperature is too high, and then
the display will turn off until the temper ature cools down. The system will turn
back on when the display cools down.
Outside temperature is low. System will take a while
to start up. The temperature is below -22°F and the
navigation system has difficulty reading
the DVD. The system will start up when the temperature warms up.
Navigation system voice recognition cannot be
activated when another unit is using the audio system. Bluetooth
® HandsFreeLink® can override the na vigation system. Make sure the
HFL TALK button is not on when you press the NAVI TALK button, or the
message will appear. Simply press the HFL BACK button to resume control of the
navigation voice buttons.
2011 Accord Crosstour

136Navigation System
Troubleshooting
* If the error persists or is shown for a wide area, see your dealer.
Route has not been completed. Please try again from a
different location.This message will appear when you are routi
ng to or from a place (new area) that is
not in the database. Try planning a different route to or from a different location.*
No alternate route found. Original route will be
followed. No alternative route method was found. The
original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in databa se. The destination was not found in the data base. Try another destination nearby, or
select the destination with the Interface Dial.*
Vehicle is out of the da tabase coverage area. The vehicl e is located outside of the mapped area provided by your navigation
DVD. See page 112 for map coverage.
Screen Error Message
Solution
2011 Accord Crosstour