2011 GMC TERRAIN infotainment

Black plate (49,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-49
Radio with CD/DVD and MEM
1. Press
5/>.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5/>.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.
Making a Call
Radio with CD
1. Press
5/>twice.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
3. Select Call to start dialing the number.
Radio with CD/DVD and MEM
1. Press
5/>.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
Press the MENU/SEL knob to
“Answer” and press the MENU/SEL
knob to accept the call.
Declining a Call
Press the MENU/SEL knob to
“Decline” and press the MENU/SEL
knob to decline the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press the MENU/SEL knob to
“Answer” and press the MENU/SEL
knob to accept the call.

Black plate (50,1)GMC Terrain Owner Manual - 2011
7-50 Infotainment System
Declining a Call
Press the MENU/SEL knob to
“Decline”and press the MENU/SEL
knob to decline the call.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Press the MENU/SEL knob.
2. Select Switch Call from
the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Press the MENU/SEL knob.
2. Select Enter Number. 3. Enter the character sequence
then select Call. See “Entering
a Character Sequence” in
Operation on page 7‑7 for more
information.
4. After the call has been placed, press the MENU/SEL knob and
choose Merge Calls.
5. To add more callers to the conference call, repeat
Steps 1 through 4. The number
of callers that can be added are
limited by your wireless service
carrier.
Ending a Call
Press the MENU/SEL knob and
select Hang Up.
Muting a Call
To Mute a Call
Press the MENU/SEL knob and
select Mute Call. To Cancel Mute
Press the MENU/SEL knob and
select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu‐driven
phone system.
1. Press the MENU/SEL knob and
select Enter Number.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.

Black plate (51,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-51
Bluetooth (Voice
Recognition)
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See the cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar
®Hands‐Free Calling,
if available. Refer to the OnStar
owner's guide for more information.
The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing only needs to be
completed once, unless the
pairing information changes or
the phone is deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section.
Pairing a Phone
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say “Hands Free.”
The system
responds “Ready,”followed
by a tone.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN will be used in
Step 4.
4. Start the pairing process on the cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturer's user guide
for information on this process.
Locate the device named “Your
Vehicle” in the list on the cell
phone and follow the instructions
on the cell phone to enter the
four‐digit PIN number that was
provided in Step 3.

Black plate (52,1)GMC Terrain Owner Manual - 2011
7-52 Infotainment System
5. The system prompts for a namefor the phone. This name will be
used to indicate which phone is
connected. The system confirms
the name.
6. The system responds with “ has been
successfully paired” after the
pairing process is complete.
7. Repeat Steps 1 through 7 for additional phones to be paired.
Listing All Paired and Connected
Phones
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “List.”The system lists
all paired Bluetooth devices.
The system will respond “is
connected” if a phone is
connected to the vehicle.
Deleting a Paired Phone
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Delete.” The system asks
which phone to delete followed
by a tone.
4. Say the name of the phone to be deleted. If the phone name
is unknown, use the “List”
command for a list of all paired
phones. The system responds
“Would you like to delete name>? Yes or No,” followed by
a tone.
5. Say “Yes”to delete the phone.
The system responds “OK,
deleting .”
Linking to a Different Phone
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.

Black plate (53,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-53
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.”The system
responds “Ready,”followed
by a tone.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Change phone.” The
system responds “Please wait
while I search for other phones.”
.If another phone is found,
the response will be
“ is now
connected.”
.If another phone is not
found, the original phone
remains connected.
Storing Name Tags
The system can store up to
30 phone numbers as name tags
that are shared between the
Bluetooth and OnStar systems. The system uses the following
commands to store and retrieve
phone numbers:
.Store
.Digit Store
.Directory
Using the Store Command
The store command allows a phone
number to be stored without
entering the digits individually.
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Store.” The system
responds “Store, number
please,” followed by a tone.
3. Say the complete phone number to be stored at once with no
pauses.
.If the system recognizes
the number, the response is
“OK, Storing.”
.If the system does not
recognize the phone
number, the response is
“Store .
Please say yes or no.” If
the number is correct, say
“Yes.” If the number is not
correct, say “No.”The
system will ask for the
number again.
4. After the system stores the phone number, it responds
“Please say the name tag,”
followed by a tone.

Black plate (54,1)GMC Terrain Owner Manual - 2011
7-54 Infotainment System
5. Say a name tag for the phonenumber. The name tag is
recorded and the system
responds “About to store tag>. Does that sound OK?.”
.If the name tag does not
sound correct, say “No”and
repeat Step 5.
.If the name tag sounds
correct, say “Yes”and the
name tag is stored. After
the number is stored the
system returns to the
main menu.
Using the Digit Store Command
The digit store command allows a
phone number to be stored by
entering the digits individually.
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Digit Store.” The system
responds with “Please say the
first digit to store,” followed by
a tone.
3. Say the first digit to be stored. The system will repeat back the
digit it heard followed by a tone.
Continue entering digits until the
number to be stored is complete.
.If an unwanted number is
recognized by the system,
say “Clear” at any time to
clear the last number.
.To hear all of the numbers
recognized by the system,
say “Verify” at any time. 4. After the complete number has
been entered, say “Store.”The
system responds “Please say
the name tag,” followed by
a tone.
5. Say a name tag for the phone number. The name tag is
recorded and the system
responds “About to store tag>. Does that sound OK?.”
.If the name tag does not
sound correct, say “No”and
repeat Step 5.
.If the name tag sounds
correct, say “Yes”and the
name tag is stored. After
the number is stored the
system returns to the
main menu.

Black plate (55,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-55
Using the Directory Command
The directory command lists all of
the name tags stored by the system.
To use the directory command:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Directory.” The system
responds “Directory” and lists all
stored name tags. The system
returns to the main menu when
the list is complete.
Deleting Name Tags
The system uses the following
commands to delete name tags:
.Delete
.Delete all name tags
Using the Delete Command
The delete command is used to
delete specific name tags.
To delete name tags:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Delete.” The system
responds “Delete, please say
the name tag,” followed by
a tone.
3. Say the name tag to be deleted. The system responds “Would
you like to delete, ?
Please say yes or no.”
.If the name tag is correct,
say “Yes” to delete the
name tag. The system
responds with “OK, deleting
, returning to
the main menu.”
.If the name tag is incorrect,
say “No.” The system
responds with “No. OK, let's
try again, please say the
name tag.”

Black plate (56,1)GMC Terrain Owner Manual - 2011
7-56 Infotainment System
Using the Delete All Name Tags
Command
The Delete All Name Tags
command deletes all stored phone
book name tags and route name
tags for OnStar, if stored.
To delete all name tags:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Delete all name tags.” The
system responds “You are about
to delete all name tags stored in
your phone directory and your
route destination directory. Are
you sure you want to do this?
Please say yes or no.”
.Say “Yes” to delete all
name tags.
.Say “No” to cancel the
function and return to the
main menu.
Making a Call
Calls can be made using the
following commands:
.Dial
.Digit Dial
.Call
.Re‐dial Using the Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Dial.”The system responds
“Dial using .
“Number please,” followed by
a tone.
3. Say the entire number without pausing.
.If the system recognizes
the number, it responds
with “OK, Dialing” and dials
the number.