2011 GMC TERRAIN infotainment

Black plate (41,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-41
Tips and Troubleshooting Chart
ProblemRecommended Action
No power. The ignition might not be turned to ON/RUN or
ACC/ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides or it
looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between
the remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, I push Play but sometimes the
DVD starts where I left off and sometimes at the
beginning. If the Stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode by pressing the AUX button on the remote
control.
Check the auxiliary input connections at both devices.

Black plate (42,1)GMC Terrain Owner Manual - 2011
7-42 Infotainment System
Tips and Troubleshooting Chart (cont.)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote
control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:There are disc
load or eject problems. Disc Format Error or Unknown
Format:
The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region. No Disc Inserted:
No disc is
present when theXEJECT or
MEM/DVD/AUX button is pressed
on the radio.

Black plate (43,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-43
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screen as
damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or
other auxiliary sources. RSA can
only control music sources that
the front seat passengers are not
listening to, except on radios where
dual control is allowed.
RSA can function when the front
radio is off.
Xdisplays on the
infotainment system when RSA
is on.
Audio can be heard through
wired headphones (not included)
plugged into the jacks on the RSA.
If the vehicle has a Rear Seat
Entertainment system with wireless
headphones, audio can also be
heard on Channel 2 of the wireless
headphones. To listen to a portable audio
device through the RSA, attach
the portable audio device to either
the front or rear auxiliary input,
if available. Turn the device on, then
choose the front auxiliary input with
the RSA SRCE button.
P(Power):
Press to turn the RSA
on or off.
Volume: Turn to increase or
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right. Use the
volume control on the headphones
for wireless headphones.

Black plate (44,1)GMC Terrain Owner Manual - 2011
7-44 Infotainment System
SRCE (Source):Press to select
between the radio, CD, and if these
features are available: DVD, front
or rear auxiliary, HDD, USB. The
front radio may override the rear
selection as required.
© ¨(Seek): While listening to the
radio, press to go to the previous or
to the next station and stay there.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios.
Press and hold
©or¨until “Tune”
displays. Continue to press
©or¨to
tune to an individual station. Tune
stays active until
©or¨has not
been pressed for several seconds.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios. While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter if
more than 10 seconds have played.
If the front seat passengers are
listening to a disc, this function may
be inactive on some radios. Press
and hold
©or¨to fast reverse or
fast forward.
When a DVD video menu is being
displayed, press
©or¨to cursor up
or down on the menu. Hold
©or¨to
cursor left or right on the menu.
PROG (Program): Press to go to
the next preset radio station or
channel set on the main radio. If the
front seat passengers are listening
to the radio, this function may be
inactive on some radios. When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the disc or display disc
info. If the front seat passengers are
listening to a disc, this function may
be inactive on some radios.
When a disc is playing in the CD
or DVD changer, press and hold
PROG to select the next disc,
if multiple discs are loaded. If the
front seat passengers are listening
to a disc, this function may be
inactive on some radios.
The PROG button may be used to
access the menu of an MP3. Once
in the menu, use
©or¨to make
selections.
When a DVD video menu is
displayed, press PROG, or press
and hold PROG to perform the
menu function, then press ENTER.

Black plate (45,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-45
Phone
Bluetooth (Overview)
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing a
Phone” in this section for more
information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
See “Voice Pass-Thru” in this
section for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or
too often could cause a crash
resulting in injury or death. Focus
your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is in ON/RUN or
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk):
Press to
answer incoming calls, to confirm
system information, and to start
voice recognition.

Black plate (46,1)GMC Terrain Owner Manual - 2011
7-46 Infotainment System
$/i(Mute/End Call):Press to
end a call, reject a call, or to cancel
an operation.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
5/>(Phone): Press to enter the
Phone main menu.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use
the VOL/
Oknob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑18 for FCC information
for Federal Communications
Commission and Industry Canada
information.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system first and then connected to
the vehicle before it can be used.
See the cell phone manufacturer
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
®
Hands‐Free Calling, if available.
Refer to the OnStar Owner's Guide
for more information.
A Bluetooth phone with MP3
capability can not be connected to
the vehicle as a phone and an MP3
player at the same time.

Black plate (47,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-47
The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section. Pairing a Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Pair Device (Phone).
A four‐digit Personal
Identification Number (PIN)
appears on the display.
5. Start the pairing process on the cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturers user guide
for information on this process.
Locate the device named “Your
Vehicle” in the list on the cell
phone and follow the instructions
on the cell phone to enter the
PIN provided by the system.
6. The system prompts for a name for the phone and confirms the
name provided. This name is
used to indicate which phone is
connected. 7. The system responds with
“ has been
successfully paired” after the
pairing process is complete.
8. Repeat Steps 1 through 7 to pair additional phones.
Listing All Paired and Connected
Phones
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
Deleting a Paired Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the phone to delete and follow the on screen prompts.

Black plate (48,1)GMC Terrain Owner Manual - 2011
7-48 Infotainment System
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
available to be connected to the
Bluetooth system before the
process is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the new phone to linkto and follow the on screen
prompts.
If delete is selected, the
highlighted phone will be
deleted.Making a Call Using
Phone Book
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone's owner's guide
or contact your wireless provider to
find out if this feature is supported
by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored in
the cell phone to make a call.
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call. Radio with CD
To make a call using the Phone
Book menu:
1. Press
5/>twice.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5/>twice.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.