Page 577 of 594

Black plate (17,1)GMC Sierra Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.
Page 578 of 594

Black plate (18,1)GMC Sierra Owner Manual - 2011
13-18 Customer Information
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part
of GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Page 579 of 594

Black plate (19,1)GMC Sierra Owner Manual - 2011
Customer Information 13-19
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.
Page 580 of 594
Black plate (20,1)GMC Sierra Owner Manual - 2011
13-20 Customer Information
2NOTES
Page 581 of 594

Black plate (1,1)GMC Sierra Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-40
Active Fuel Management
®. . . . . 9-44
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-125
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-125
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-35
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-19
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11
Airbag Light On-Off . . . . . . . . . . . . . . . . . . 5-21
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-48
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-35
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-40
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-35
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-32
Where Are the Airbags? . . . . . . 3-31
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-46
On-Off Light . . . . . . . . . . . . . . . . . . 5-21
On-Off Switch . . . . . . . . . . . . . . . . 3-37
Passenger Status Indicator . . . 5-23
Readiness Light . . . . . . . . . . . . . . 5-20
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-46
System Check . . . . . . . . . . . . . . . . 3-29
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-15
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-48 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-68
Warning Light . . . . . . . . . . . . . . . . . 5-28
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-108
Interior . . . . . . . . . . . . . . . . . . . . . 10-112
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-12
Assistance Program,
Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-15
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-22
Audio System Fixed Mast Antenna . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . . 7-14
Rear Seat (RSA) . . . . . . . . . . . . . 7-48
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . 9-46 Fluid . . . . . . . . . . . . . . . . . 10-13, 10-16
Manual Mode . . . . . . . . . . . . . . . . . 9-50
Shift Lock ControlFunction Check . . . . . . . . . . . 10-40
Page 582 of 594

Black plate (2,1)GMC Sierra Owner Manual - 2011
i-2 INDEX
AuxiliaryRoof Mounted Lamp . . . . . . . . . . . 6-7
Auxiliary Devices . . . . . . . . . . . . . . 7-34
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-36
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-37
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-34 Jump Starting . . . . . . . . . . . . . . . 10-98
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-41
Blade Replacement, Wiper . . . 10-41
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-50
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-35
Brake System Warning Light . . . 5-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-30 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-68
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-69 Brakes (cont.)
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-32
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-69
System Messages . . . . . . . . . . . . 5-42
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-34
Bulb Replacement . . . . . . . . . . . . 10-48 Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-47
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-44
Headlamp Aiming . . . . . . . . . . . 10-42
Headlamps . . . . . . . . . . . . . . . . . 10-44
License Plate Lamps . . . . . . . 10-48
Pickup-Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . 10-45
Taillamps . . . . . . . . . . . . . . . . . . . 10-46
Taillamps, Turn Signal, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . 10-46
Buying New Tires . . . . . . . . . . . . . 10-77
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California
Fuel Requirements . . . . . . . . . . . 9-85
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-78
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-44
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-21
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-8
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-15
CD/DVD Player . . . . . . . . . . . . . . . . 7-22
Center Console Storage . . . . . . . . 4-2
Page 583 of 594

Black plate (3,1)GMC Sierra Owner Manual - 2011
INDEX i-3
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-47
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-83
Charging System Light . . . . . . . . . . . . . . . . . 5-24
Check Engine Light . . . . . . . . . . . . . . . . . . 5-25
IgnitionTransmission Lock . . . . . . . . 10-40
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-51
Lower Anchors and Tethers for Children . . . . . . . . . 3-57
Older Children . . . . . . . . . . . . . . . . 3-49
Securing . . . . . . . . . . 3-66, 3-69, 3-78
Systems . . . . . . . . . . . . . . . . . . . . . . 3-54 Cigarette Lighter . . . . . . . . . . . . . . . 5-11
Circuit Breakers . . . . . . . . . . . . . . 10-50
Cleaning
Exterior Care . . . . . . . . . . . . . . 10-108
Interior Care . . . . . . . . . . . . . . . 10-112
Climate Control Systems . . . 8-1, 8-4 Air Conditioning . . . . . . . . . . 8-1, 8-4
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Heating . . . . . . . . . . . . . . . . . . . 8-1, 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-13
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-22
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-17 Cooling System . . . . . . . . . . . . . . . 10-20
Engine Messages . . . . . . . . . . . . 5-44
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cruise Control . . . . . . . . . . . . . . . . . 9-73 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
Page 584 of 594

Black plate (4,1)GMC Sierra Owner Manual - 2011
i-4 INDEX
D
Damage Repair, Collision . . . . . 13-12
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-17
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-34
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-8
Door Ajar Messages . . . . . . . . . . . . . . . 5-43
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Rear Doors . . . . . . . . . . . . . . . . . . . 2-10
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-33 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-91
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-20
Hill and Mountain Roads . . . . . . 9-20
If the Vehicle is Stuck . . . . . . . . . 9-23
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-25
Wet Roads . . . . . . . . . . . . . . . . . . . 9-19
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-35
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-75
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-39
DVD/CD Player . . . . . . . . . . . . . . . . 7-22
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-87
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . 9-125
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-50
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-50
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-54
Overload . . . . . . . . . . . . . . . . . . . 10-49
Engine Air Cleaner/Filter . . . . . . . . . . . 10-19
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-25
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-22
Coolant Heater . . . . . . . . . . . . . . . 9-40
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-17
Cooling System . . . . . . . . . . . . . 10-20