2011 GMC SIERRA navigation

Black plate (2,1)GMC Sierra Owner Manual - 2011
7-2 Infotainment System
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
SeeRetained Accessory Power
(RAP) on page 9‑40 for more
information.
Navigation/Radio System
For vehicles with a navigation radio
system, see the separate Navigation
System Manual.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it
is stolen or moved to a different
vehicle.
Operation
AM-FM Radio

Black plate (30,1)GMC Sierra Owner Manual - 2011
7-30 Infotainment System
Inserting a Disc
Insert a disc partway into the
top slot, label side up. The player
pulls it in and the disc should begin
playing.“Loading Disc” shows on
the radio display. At the same time,
the radio displays a softkey menu of
option(s). Some discs automatically
play the movie while others default
to the softkey menu display,
which requires the Play, Enter,
or Navigation softkeys to be
pressed, either by softkey or by
the rear seat passenger using
the remote control.
Loading a disc into the system,
depending on media type and
format, ranges from 5 to 20 seconds
for a CD, and up to 30 seconds for
a DVD.
Ejecting a Disc
ZDVD (Eject): Press and
release to eject the disc currently
playing in the top slot. A beep
sounds and Ejecting Disc displays.
If loading and reading of a disc
cannot be completed, due to
unknown format, etc., and the
disc fails to eject, press and hold
for more than five seconds to
force the disc to eject.
Playing a DVD
DVD/CD AUX (Auxiliary): Press
to cycle through DVD, CD,
or Auxiliary when listening to the
radio. The DVD/CD text tab and
a message showing the track or
chapter number will display when
a disc is in either slot. Press the
DVD/CD AUX button again and
the system automatically searches
for an auxiliary input device; see
Auxiliary Devices on page 7‑34 formore information. If a portable audio
player is not connected,
“No Aux
Input Device” displays. If a disc is
in both the DVD slot and the CD
slot, the DVD/CD AUX button cycles
between the two sources and does
not indicate “No Aux Input Device.”
If a front auxiliary device is
connected, the DVD/CD AUX
button cycles through all available
options, such as: DVD slot, CD slot,
front auxiliary, and rear auxiliary
(if available). See “Using the
Auxiliary Input Jack” inAuxiliary
Devices on page 7‑34 or“Audio/
Video (A/V) Jacks” underRear Seat
Entertainment (RSE) System on
page 7‑39 for more information.
If a disc is inserted into the top DVD
slot, the rear seat operator can turn
on the video screen and use the
remote control to navigate the CD
(tracks only) through the remote
control.

Black plate (32,1)GMC Sierra Owner Manual - 2011
7-32 Infotainment System
If the DVD still does not play,
refer to the on-screen instructions,
if available.
c(Stop):Press to stop playing,
rewinding, or fast forwarding a DVD.
r(Enter): Press to select the
choices that are highlighted in
any menu.
y(Menu): Press to access
the DVD menu. The DVD menu
is different on every DVD. Use
the softkeys located under the
navigation arrows to navigate the
cursor through the DVD menu.
After making a selection press this
button. This button only operates
when using a DVD.
Nav (Navigate): Press to display
directional arrows for navigating
through the menus.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when a DVD is
playing and a menu is active.
The rear seat passenger can
navigate the DVD-V and DVD-A
menus and controls through the
remote control. See “Remote
Control” underRear Seat
Entertainment (RSE) System on
page 7‑39 for more information.
The video screen automatically
turns on when the DVD-V is
inserted into the DVD slot, and
does not automatically power on
when the DVD-A is inserted into
the DVD slot. It must be manually
turned on by the rear seat occupant
through the remote control power
button. Using Softkeys to Play a DVD-A
(Audio)
Once a DVD-A is inserted, the
radio display menu shows several
tab options for playback. Press the
softkey located under any tab option
during DVD-A playback.
r/j(Play/Pause):
Press either
the play or pause icon displayed on
the radio, to toggle between pausing
or restarting playback of a DVD.
If the forward arrow is showing on
the display, the system is in pause
mode. If the pause tab is showing
on the display, the system is in
playback mode.
qGroupr: Press to cycle
through musical groupings on
the DVD-A disc.
Nav (Navigate): Press to display
directional arrows for navigating
through the menus.

Black plate (42,1)GMC Sierra Owner Manual - 2011
7-42 Infotainment System
Adapter connectors or cables
(not included) may be required
to connect the auxiliary device
to the A/V jacks. Refer to the
manufacturer’s instructions for
proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened
to over the speakers by sourcing
the radio to the auxiliary device or
by sourcing the RSA to the Rear
Aux and listening with the wireless
headphones on Channel 2 or with the wired headphones. See
“Using
the Auxiliary Input Jack” under
Auxiliary Devices on page 7‑34 for
more information about changing
the source.
Changing the RSE Video Screen
Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following possible
sources:
.Wireless headphones
.Vehicle speakers
.Vehicle‐wired headphone jacks
on the RSA system, if the
vehicle has this feature.
The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑48 for
more information.

Black plate (44,1)GMC Sierra Owner Manual - 2011
7-44 Infotainment System
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See Operation
on page 7‑2 for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes
lost or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds
if no other button is pressed while
the backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press
the enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal,
full, or zoom), and display the
language menu.
q(Return): Press this button
to exit the current active menu
and return to the previous menu.
This button operates only when
the display menu or a DVD menu
is active.
c(Stop): Press this button to
stop playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.
s(Play/Pause): Press this
button to start playing a DVD. Press
this button while a DVD is playing to
pause it. Press it again to continue
playing the DVD.

Black plate (79,1)GMC Sierra Owner Manual - 2011
Driving and Operating 9-79
Vehicles without Navigation
System
The Rear Vision Camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the key is in the ON/RUN position
and the driver shifts the vehicle
into R (Reverse), the video image
automatically appears on the inside
rearview mirror. Once the driver
shifts out of R (Reverse), the video
image automatically disappears
from the inside rearview mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the RVC system, press
and hold
z, located on the inside
rearview mirror, until the left
indicator light turns off. The RVC
display is now disabled. To turn the RVC system on again,
press and hold
zuntil the left
indicator light illuminates. The RVC
system display is now enabled and
the display will appear in the mirror
normally.
Vehicles with Navigation
System
The RVC system is designed to
help the driver when backing up by
displaying a view of the area behind
the vehicle. When the driver shifts
the vehicle into R (Reverse), the
video image automatically appears
on the navigation screen. Once the
driver shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay. Turning the Rear Vision Camera
System On or Off
To turn the RVC system on or off:
1. Shift into P (Park).
2. Press the MENU button to enter
the configure menu options,
then press the MENU hard key
to select Display or touch the
Display screen button.
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
4. Select the Video screenbutton. When the Video screen
button is highlighted the RVC
system is on.

Black plate (80,1)GMC Sierra Owner Manual - 2011
9-80 Driving and Operating
The delay after shifting out of
R (Reverse) is approximately
10 seconds. The delay can be
cancelled by performing one of
the following:
.Pressing a hard key on the
navigation system.
.Shifting into P (Park).
.Reaching a vehicle speed of
8 km/h (5 mph).
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety.”
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display.
Any adjustments made will only
affect the rear vision camera screen.
](Brightness): Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the brightness
of the screen.
_(Contrast): Touch the + (plus) or
– (minus) screen buttons to increase
or decrease the contrast of the
screen.
Symbols
The navigation system may have
a feature that lets the driver view
symbols on the navigation screen
while using the RVC. The Ultrasonic
Rear Park Assist (URPA) system
must not be disabled to use the
caution symbols. If URPA has
been disabled and the symbols
have been turned on, the Rear
Parking Assist Symbols Unavailable
error message may display.
See Ultrasonic Parking Assist on
page 9‑76. The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen.
To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the MENU hard key to enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will
be highlighted when on.

Black plate (1,1)GMC Sierra Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure
(U.S. and Canada) . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program
(U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments
(U.S. and Canada) . . . . . . . . 13-10 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-12
Service Publications Ordering Information . . . . . . 13-15
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill
are important to the dealer and
to GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already
been reviewed with the sales,
service, or parts manager, contact
the owner of the dealership or the
general manager.