Black plate (23,1)GMC Sierra Owner Manual - 2011
Driving and Operating 9-23
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking Your Vehicle to Get
It Out” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.{WARNING
If the vehicle's tires spin at high
speed, they can explode, and
you or others could be injured.
The vehicle can overheat,
causing an engine compartment
fire or other damage. Spin the
wheels as little as possible and
avoid going above 55 km/h
(35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑83.
Black plate (9,1)GMC Sierra Owner Manual - 2011
Customer Information 13-9
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits
and Assistance: If your
trip is interrupted due
to a warranty failure,
incidental expenses may
be reimbursed during the
5 years/(160 000 km)
100,000 miles Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
